Organizational Theory Case Study

Importance of Organizational Theory on Strategic decision Making

Introduction

Strategic decisions have great impact on healthcare decision making as it gives the benefits of synergy (Parayitam, Phelps & Olson, 2007). New demands and competitive forces require healthcare organization to think carefully about their strategic decisions. A good strategy means to meet the patient needs and patient access through appropriate quality of care (Young & Ballarin, 2006). Hence, it is important to make strategies with the collaboration of organizational theories. Organizational Theory (OT) is a group of theories and models that attempt to explain an organization 's functional activity in relation to the environment. The major driving force behind the

It provide competitive advantages to the organization (Kalakota & Robinson, 2003). Information technology (IT) permits and requires changes in communication and interaction patterns within and between organizations (Mathiassen & Sorensen, 2011). The implementation of IT gives an opportunity to forward and backward the information within and across the boundaries of an organization. These boundaries change the operating environment of the organization (Bartoz, 2008). Hence, it is essential to understand external trends that promote performance which is known as Contingency Theory (Rider, 2009., Yukl, 2006). This theory depicts an importance of accepting technologies and innovation in highly competitive markets provide cost effectiveness and efficiency (Levasseur, 2004). It focuses on external determinants of organization structure and behaviour. Contingency means one thing depends on other things (Daft, 2013). It become very important to an organization as it continuously promote widespread technological innovation and radical shifts in design in which organizational systems are increasingly interacted because implementation of IT not only improve the communication system, but also establish good record keeping system (Warsaba, 2006). Hence, using IT in QCHS helps to reduce wait time in some extent for counselling through online intake assessment