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Introduction to stress in organizations
Stress in the workplace
Aspects of human resources management
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1 Introduction
The main objective of this case study analysis is to understand the nursing home company MV Health and their worker’s current situation. Due to changes in the company’s management and structure, the organisation wants to attain the goals of more efficiency and profitability. The impacts of actions taken and the general strategy will be analysed regarding the relevant Human Resource Management issues with the example of nurse advisor Sarah who is the main character in this case study. To do so, different specialized literature will be used to point out effects and coherences between the analysed issues.
2 Identification of the two key HRM issues with the case study
In the case study “MV Health” there are two key issues related
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It is a fundamental HRM activity and plays the key role in deciding on the actual job structure which is, “identifying the relevant tasks and activities and allocating them across employees in a way that allows the organization to reap benefits from specialization”, but also bundle job tasks in order to use possible synergies between the different tasks (Foss, Minbaeva, Pedersen & Reinholt, 2009, p.873). There are two major approaches to job design, these are the job enrichment approach “which attempts to make the job more interesting, challenging, and significant by adding dimensions such as variety, autonomy, feedback, and control” and the job engineering approach “which attempts to make jobs more efficient by improving work methods, tools, and task-goal structure through activities such as time-and-motion studies and goal setting” (Umstot, Bell & Mitchell, 1976, …show more content…
After the introduction of an overall senior management the presented nurse advisor Sarah now has to deal with a number of different tasks like more paperwork or cleaning that do not fit to her profession. Furthermore, she is having her breaks in isolation and she needs authorisation if she wants to order small items like bandages because the management thinks this is more efficient and cost-effective. But on the other hand, unqualified casual workers are authorised to hand out medication to the patients. As a result of changes in law, Sarah also has to take care of 15 instead of 8 high care patients which is a way bigger workload. This role ambiguity, role conflict, isolation, the lack of authority and a bigger workload are the factors which Colligan & Higgins (2006) pointed out as the factors that lead to workplace stress. Obviously, a change in Sarah’s mental state in response to the workplace stress is already taking place as she is less motivated, unhappy and already starts to think of finding another job. Therewith, there are also negative consequences like absenteeism, lower productivity and poor decision-making appearing which also affect MV Health.
With the increasing stress and pressure the job satisfaction of Sarah is decreasing. Mainly the lack of autonomy and a low participation or involvement, which is shown in the frustration
Within the U.S. Healthcare system there are different levels of healthcare; Long-Term Care also known as (LTC), Integrative Care, and Mental Health. While these services are contained within in the U.S. Healthcare system, they function on dissimilar levels.
Kiyota Emi was affected when she first time visited her grandmother who was in a Japanese nursing care. “I was so uncomfortable,” Kiyota says. “I could see that my grandmother and most of the other patients were just existing there; They had no purpose; they were just waiting for release.” Kiyota’s grandmother loved to gardening, but in that place she does not have any flowers or garden. The facility only allows the patients and. Staffs of these facilities normally calls the patients by their surname or by the room number where they are residing. That nursing home changed Kiyota’s life. Just after she the routine and the environment of what her grandmother was facing who is in the facility because
Nurses Joe and Sarah have been working in a medical surgical unit that has been experiencing a nursing shortage, which has led to an increase in the workload. Sarah has been feeling the physical effects of the stress and feels there is a lack of management support, while Joe experiences some feelings of being overwhelmed, but tries to use it as learning experiences. Joe has developed positive methods of coping, while Sarah is quickly heading towards burnout. Implications and Conclusions The information provided in the literature has great implications for practice in many units, including the writers. It is with great hopes that the research published can be presented to the committees on the unit in hopes that some of the workloads can be decreased to help with staffing and retention rates.
The nursing manager needs to delegate the authorities to subordinate nurses. Taking routine patient details, checking their histories and making relevant decisions are some of the most important examples. Also, the source of power that can be found in managing the nursing department is the setting of nursing shifts. Nancy must have been extremely rigid and strict towards managing the routine of the nurses and not allowing the nurses to become flexible and work with their ease. Nancy needs to realize that she is running a department which deals with treating the patients. Therefore, the subordinates of Nancy must be happy and satisfied with their routines. Only if the nurses are happy and satisfied with their working environment then they can provide effective and quality health care to the patients. Nancy need to use the underlying sources of power efficiently to make the nurses satisfied and motivated to perform their tasks
Having a group of senior citizens following you around for dinner most likely doesn’t sound like a fun night. However, working at a nursing home doesn’t feel like an actual job at all; I actually enjoy spending my nights at the Grand Residence. Not only has this job given me responsibility, but I also have built relationships with many residents. While spending my evenings at a nursing home throughout my high school career, I have come to the realization that I am comfortable and genuinely happy with pursuing a career in patient care in the foreseeable future.
The article examined many studies conducted to measure stress and burnout in nurses and found that the environment and conditions in the workplace have a great deal to do with the perceived stress levels. In the article, it speaks of the definition of stress as being a negative factor that is perceived to pose a threat to the perceiver. This definition goes on to state that one person may see an event as stressful, while another may view the same situation as exhilarating. The important part of this “new definition” is that we can choose, by manipulation of our attitudes, to view our lives as stress filled or an enjoyable ride. One’s perception is a big factor in workplace stress.
(2015) implies that the unit manager together with work environment, greatly influences the nurse’s overall job satisfaction, and has little to do with the stress of caring for patients. Furthermore, studies show that stronger relationships amongst management, staff, patients and families, allows for bonding between each component of the healthcare pyramid and makes the job more “enjoyable”, thereby reducing the emotional fatigue associated with burnout. Research also states that changes in organizational policies such as nurse to patient ratio, short staffing, etc., reduce this risk (Australian Nursing Journal,
One of the problems that faces most health care facilities are being able to recruit and retain their nurses. Nursing shortage and turnover are a complex issue that is affecting healthcare delivery. Nurses form the majority in healthcare and mostly direct caregivers, its deficit poses a dangerous effect on the care of the sick and the disabled. Curbing the nursing shortage and turnover is important for facilities to hire and train their leaders and managers. A good leader or manager should be creative, effective, committed, initiative, motivated, and can handle stress (Huber,
Have you ever gone into a nursing home and experienced helping an elderly person and seeing them smile? I have, and I would do it over again any day. This helped me think of the career I wanted, which was working with the elderly as an LPN. My first experience was in an assisted living facility where I worked. After helping multiple people there and seeing all their wonderful smiles, this made me realize that being an LPN was the job for me. The elderly, I feel, are the people who need the most love and attention. The person that can fulfill their need is me as I have a big heart and the soft spot I have for the elderly.
Long-term care covers a diverse array of services provided over a sustained period of time of people of all ages with chronic conditions and functional limitations. Their needs for care range from minimal personal assistance with basic activities and everyday life to virtually total care Home and community-based services includes nonresidential services provided by home health care agencies; nonmedical personal care services in individual homes and congregate residential settings; a variety of supportive services, such as adult day care or night care in a protective setting; agencies that supply durable medical equipment to the homes; and agencies that assist people in directing their own arrangements for such services. In order to fill the need for systematic information on what are known as boardand care homes and the quality of care provided, a major probability 10-state study of board and care homes and their residents was conducted in the late 1993 by
During my research, I found that some people agree that overworking nurses is okay because the hospital still thrives and that an overworked is just collateral damage. Other think that overworking nurses is wrong and something should be done to change the problem. In this paper, I will discuss how nurses are overworked and what1 problems arise with overworked nurses backed by research. Are nurses overworked and what type of problems does it cause? Stress and dissatisfied
Work place or occupational stress refers to any form of restrain that is experienced when there is no match between job demands and the output of the worker. The article ‘Occupational stress’ aims at showing ways in which stress people get from their work place affect them and what causes the stress. This condition may encompass many conditions that include maladaptive behavior, psychological disorders, cognitive impairment, as well as emotional strain. These conditions lead to poor performances at work, injuries, or biological reactions that in turn may compromise the health of the employee.
When workers begin to struggle in their jobs and feel like they cannot keep up with tasks, they may begin to experience stress. “Stress in the workplace can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capacities of the worker” (Stress 2). Everyone works at a different pace, and sometimes workers could feel like they cannot keep up with the tasks they need to complete or at least not at the time it is to be done. Not only does job stress have to with workers’ capacities but it also includes environmental situations (Pollack 45). When an employee is under constant demand, this can create a tense environment in which the worker may feel constant pressure to meet the demands. Everyone has differe...
Life is such a precious gift. However, in certain times I can understand why someone would want to end it all; for example, the elderly and sick ones. The elderly individuals have lived their life and are fully satisfied with leaving this earth. As mentioned in the story, they have so many different ailments that may or may not be life threatening. However, they do not want to be a burden on their family members nor be cared for by strangers in a nursing home facility.
Job enrichment is a job design approach for strengthening the motivational factors in a job. According to Dr Supriya (2016), job enrichment also called job enhancement is a fundamental tool in enhance worker motivation level, retaining talented staff, as well as improving organizational growth. At the same time, bring the positive outcomes including increase productivity, reduce turnover and absenteeism. The idea of job enrichment is come from the Frederick Herzberg’s two-factor theory of dimensions contribute to an employee’s behaviour at work.