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The importance of good communication skills in healthcare
Importance of communication skills in healthcare
The importance of good communication skills in healthcare
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I have improved in my strengths that I was aiming for prior the residency program. A hospital setting calls for an open-minded professional to build critical thinking and decision-making skills as well as learning something new each passing day. My strengths have gradually improved. I improve in delegation and how and when it needs to be given. Delegation of tasks is in the best interest of patient safety and when overwhelmed it is acceptable to ask for assistance will make it easy to work as a team in offering better health care services and better patient outcomes. One of my best strengths is that I am comfortable interacting with patients. I am very compassionate about caring for my patients and making them happy. When patients are in the hospital they are at their weakest moment and it’s our job as caregiver to give them the best optimal care.
Areas of Improvement
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I now have a positive attitude in my skills and knowledge and a confident attitude to care for patients. I improve in my prioritization and assessment skills. I feel more comfortable speaking to doctors, family members and other care givers. I also improve in bedside reporting. I improved in getting report from the off-going nurse to giving report to the on-coming nurse. I learned that communication is key when doing patient care. Good communication skills are good to have because you are talking with different people involve in patient care. As the nurse, I notice that everyone comes to you to ask you about a patient. Once you get report you are in charge of that patient and the care provided. A nurse is communicating with doctors, family members, transport service, physical therapy, social worker, case managers, and the list goes on. I still need to work on my communication skills and be more confident when I speak but I did notice improvement from the first day of residency to
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Skills that a nurse may need to ensure that individuals are treated fairly and the care that they need is specific to them include; a good listener, this makes sure that the patient applies trust in you as a nurse and trusts you to help them in their time of need. Reliable, this helps the patient to have trust within you and this may help them with day to day lifestyle choices and could boost self-esteem. Good communication skills, this will ensure that the patient gets a say in the care that they receive and they have the right to refuse treatment, although this is not the case in some cases.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
Nursing is a complex degree, so many different subsets and divisions that it is hard for the common person to fathom. Returning to my education and rediscovering all these theories and ideas is very overwhelming. In my work I am already beginning to see myself change for the better. Work is always very stressful even more so now, and I see myself becoming a leader when in the past I would not have been. While reading the assignment this week and focusing on the Essentials document and the other readings I find myself inspired and saddened. Inspired to becoming a better nurse, co-worker, advocate, and friend in the working environment. Saddened because the last nine years I believed that I was providing excellent patient
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
The processes and skills listed below are all relevant to nurses working in the contemporary hospital environment today. Interpersonal skills are the life skills we use every day to communicate and interact with people. “To effectively communicate we must realize that we are all different in the way we perceive the world and use this understanding to guide our communication with others.” (Anthony Robbin). It is important for the nurse to be aware of the effects their personal values and beliefs can have on their patients.
I have developed a newfound confidence in myself that kills and professional competency. My interactions with patients and assertiveness in myself and to carry out a professional discussion and interventions. enhanced not only his communicative skills but as well as immediate reporting, analytical skills and extensive knowledge of the internal and external workplace. Further, becoming involved with committees helped him understand policy and the external situation, as well as government, councils, and regulation, and the way in which to administer the protocols around the plant and people. I have developed a successful rapport with patients, staff and external personnel. I once carried this apprehension and nervousness in patient interactions,
them. If I can improve these skills, my patients will benefit as I aim to improve the standard
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
I feel that I am now growing in knowledge, experience and confidence, and that I am becoming more aware of my own beliefs and values, and also how they affect my nursing experience, and those of others. Finally, with regards to this placement, I must mention my most satisfying experience of my nursing career so
(2011). Hence, I have first built good rapport with my workmates to help me communicate with them effectively. I made sure that I conveyed messages to my workmates in a respectful and simple manner in which they could understand. As a nurse, learning to adapt to various situations and applying appropriate leadership styles in different circumstances is a very essential skill to learn in health care practice.
...arly with other healthcare members. Proper communication is a skill that may come naturally to some people. For those nurses that do not have efficiency in communication, practicing will help in feeling confident in communicating with patients and staff as well as providing a solid platform for quality patient care.
After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as
Communication is an important concept of caring in nursing because the nurse has to know how to communicate efficiently in order to get the patient to trust the nurse enough to open up to the nurse and also the nurse needs to communicate respectfully to show the patient that they genuinely do care about their health and want to help them as much as they
While in high school I had to have very good listening skills while working within the choir, band, and in the theatre department. These different extracurricular activities had many in leadership positions where I often had to listen to what the director was telling me needed to happen and then I personally would have to go lead the group in doing so. Along with this I always the one people had to go to then with any concerns over what is going on. This led me to build a very strong listening skill to be able to mediate between the adults and students. As a nurse, I believe that listening is one of the largest aspects to the career. Without a nurse who listens properly, details are missed which can lead to harm upon the patient. When I work at my nursing home, my residents often compliment my communication skills because unlike most other workers, when cleaning people up and getting them ready for bed, I have full conversations with them. They are all very appreciative of me taking time out of my hectic work night in order to listen to how there day is going or on how their children are