1. When dealing with an unpleasant co-worker I never take their negative behavior to heart. My initial ATTRIBUTIONS or explanations we think of for why a particular person is behaving a certain way is always positive. I don't like to make negative assumptions because I feel there is a reason for everything. As a result, I am attempting to understand the behavior by answering the question, "Why is my co-worker acting this way?"
One example of how I dealt with an unpleasant co-worker was actually my unpleasant manager shortly after he hired me as an engineering assistant at a local aerospace parts manufacturer. I soon found out most employees thought he was a prick and had a negative IMPRESSION FORMATION, the judgment process of developing an initial concept of a person.
…show more content…
I finally got my chance when he called me into his office to discuss the status on a work package for Cessna. When it was my turn to speak at the end of his demeaning conversation, I began with an ASSERTIVE approach rather than acting passively or aggressively. For this reason, I wanted to attempt to understand or experience what my manager understands or experiences; in effect, EMPATHY is putting yourself in the other person's shoes. During this incident I found SYMPATHETIC RESPONSIVENESS or empathizing by feeling concern, compassion, or sorrow for another person because because he or she is in a distressing situation. My strategy worked after my manager informed me that the company has been behind after pulling back all of the outsourced parts in-house. The problem was none of the contract dates were going to slide to the right plus we were way over capacity with not enough production staff or machines to do the work. The end result would have been devastating due to companies like Cessna and Learjet would walk into our shop and take back all the parts we make for
According to Arianna Huffington in the article “Empathy: What We Need Now”, during hardships and instability of society, empathy is needed to find solutions to those issues. Huffington writes about how empathy is needed in our country in order to produce a positive social change. She begins by giving an example of a movement that Martin Luther King created and how empathy was a part of this movement. King as well spoke of how empathy is the sign of living. To become involved in the situations of humanity in order to improve it, displays that empathy is the core of a human’s existence. After reading this article, I do agree with Huffington about how individuals need to fully understand and put themselves within the situation to fully comprehend the issue to solve.
Empathy is used to create change in the world by reaching out to the emotions of people and attending to them. It is used to help others learn and decide on matters that would not be reasonable without feelings attached to them. Empathy helps bring together communities that would have long ago drifted apart, but instead welcomed all who were different. Empathy is the ability to understand and share the feelings of another. This attribute of human-beings really allows us to not only attend to situations as if they were our own, but it allows us to feel most of what others feel because humans are very much alike in some ways. In many of the articles and novels that we have read this quarter, characters from different pieces of context have portrayed empathy whether it was toward
Empathy is the ability to understand and share the feelings of others. Compassion and empathy inspire change in a society whether it be changing individual’s usual way of thinking, uniting, or accepting those who are different. Individuals can use their compassion for something to cause a change in someone else’s thought of that thing. Several people have used empathy to bring others feelings together. People can also use empathy to show others to have acceptance towards ones who may not be like themselves.
Being able to empathize is an important trait to acquire and use. The ability to empathize goes beyond sympathy, it is to put “yourself in someone 's shoes”, or to understand and share the feelings of another through the use of imagination. One reason it might be important is that empathy can help to deal with the negativity of others, while somebody may bring you down by saying rude comments you can empathize that perhaps they are going through hardships and it 's hard to keep inside anger for a long time, so they unleash it on you. In Harper Lee’s To Kill a Mockingbird, Atticus is a role model to his children, he’s a kind, loving and a smart
Ruch & Julkunen (2016) further define empathy is attempting to put ourselves in another person’s place to understand their sentiment. This gives us the ability to perceive the service users views and feelings. According to David Howe (2013) if there is no empathy this can this can make it difficult for the conversation to flow consequently the service users’ needs could be overlooked this would make it difficult to sense the service user’s emotions. However Tsang (2016) disputes that empathy can constrain the ability to understand a person or their sentiment due to language, or ethnic differences. These can be barriers making it difficult to understand the person and the empathy can be
To be able to understand how empathy works between a certain group of people, it is necessary to know what empathy means. I found an interesting definition of empathy, as a crucial component of the helping relationship, a need to understand people ' distress, and to provide supportive interpersonal communication. Empathy is the ability to recognize the emotions of others. Empathy does not mean that we live other people’ emotions, but it means that we understand other people ' emotions from our experiences. Empathy does not mean to cancel your personality, but to understand how people perceive the reality. It is the ability to read information coming through nonverbal channels. In this
When using empathy with a client, the nurse is able to step into their shoes and understand what they are going through, essentially feeling what they feel (Barkin, 2011, as cited in Davies, 2014, p. 198). Ward et al., (2012) found that being able to communicate on the same platform as your client, meaning to place yourself in the same mindset as them is critically important to create a foundation of reliance (as cited in Davis, 2014, p. 198). Research by Davies (2014) found that embracing the empathic method not only requires you to venture into the mind of your client, but it also necessitates the ability to slide your own personal thoughts and emotions out of the way and dedicate all focus on the individual before you (p. 201). These thoughts expressed by each author, encircle what I already find to be most valuable in a nurse. Acquiring the skills to push your own feelings aside, with emphasis added on not being judgmental is very crucial to building a healthy relationship with your
My real life examples of empathy are when other people have to go into my shoes and see why I view kids with intellectual developmental disabilities the way I do. I see them as real, smart, genuine people. People show empathy that doesn't understand what I see, they try to connect with me. The real-life example from me is when someone in their home life is having a hard time and they come to me just so I can listen and try to imaginatively enter their feelings that they are having and show that I care. Another example of empathy is if someone is having a baby, the excitement you feel for them even though you might not have had a baby
In my opinion, you absolutely do not have to think you would respond similarly to feel empathy. I typically do not respond emotionally to anything that happens to me, but I am able to connect with others who may be inclined to dramatic responses to situations I find completely pointless. The ability to empathize does not come from similar personality but it comes instead from the ability to take ownership of someone else’s situation and response and reflect on it as if both the response and emotions were your own. Empathy allows you to be perceptive of other’s feelings even if you cannot fully grasp what and why they feel that way. Also, with empathy comes civility. Although someone may not respond to my greeting in the hallway, I will still greet them with joy knowing that a simple smile will, at the worst, be unnoticed and will, at the best, make the person’s day better. You can never fully understand what someone is going through, so due to epistemology, you must be civil, treating everyone kindly no matter how they treat you in return. Also, every deserves to be treated with dignity and respect because we all have experienced hardships and we all have brought others joy. Empathy allows you to be civil because you always know that each person deserves your respect and you also do not know through what they are
Incivility can affect many different aspects of our lives. A few are causing anger problems, being in others’ way, making it difficult for somebody to concentrate, and causing workers to skip work. However, at least in the workplace, this issue can be helped (if the company is willing). Although on a small scale, incivility and rudeness may seem insignificant, they have proved to be quite problematic.
I still went way out of my way and tried to leave a certain lasting impression on them. I perceived the other people in the situation in a number of different ways. First being the customers because in my job customers can make a huge impact and you don’t want to disappoint them. Also, coworkers played a part in how I acted in a situation because coworkers above me I needed to act better than I normally would or with a coworker who had the same status as myself. The attitude I had going into work affected how I acted and how hard I worked because at work I want to seem very professional and hardworking so I would go out of my way to try to be that type of
Employees are constantly approaching me with questions or concerns on a daily basis. I usually shut them down because I do not care to listen or do not have time. Many of their issues could have been solved beforehand if I took the time to listen and understand what they were trying to express. When you listen with empathy to another person, you give that person psychological air. And after that vital need is met, you can the focus on influencing problem solving (Covey, pp.
Negativity can arise from a number of different situations, which range from a personal problem of an employee, to dissatisfaction with management, to inner conflict between different employees. As with any other problem, identifying the source is the first step to solving it. According to Gary S. Topchik, author of Managing Workplace Negativity, negativity is often the result of a loss of confidence, control, or community, (Topchik). Identifying negativity amidst employees in the workplace can either be extremely easy or extremely difficult depending on the severity of the situation or how under the surface it may actually be. Obviously, each distinct reason behind negativity requires a unique and specific approach to
The dictionary definition of Empathy is the psychological identification with or vicarious experiencing the feelings, thoughts, and attitudes of others. Simply put, empathy is the ability to step into someone else’s shoes, be aware of their feelings and understand their needs. In the workplace, empathy can show a deep respect for co-workers and show that you care, as opposed to just going by rules and regulations. An empathic leadership style can make everyone feel like a team and increase productivity, morale and loyalty. Empathy is a powerful tool in the leadership belt of a well-liked and respected executive (Pressley, 2012).
Empathy also assists me to be helpful to my workmates. If I put their feelings at heart, I will manage to assist them when need be. They could have problems not only at the work place but also in their social life. This may be a hindrance to their productivity at work. In this case I can step in on their behalf. By being helpful to my patien...