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Analyze alternative dispute resolution
Analyze alternative dispute resolution
Analyze alternative dispute resolution
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CHAPTER 4 MEDIATION 4.1 INTRODUCTION ‘A dispute is a problem to be solved, together, rather than a combat to be won.’ Woodrow Wilson Mediation is a form of the Alternative Dispute Resolution (ADR). Mediation is a process which it assists disputed parties to arrive to a mutually agreed resolution without going to court. As the out of court problem solving approach, mediation is a more convenient way for parties which trying to avoid the hassle and loving some flexibility from the more rigid court procedure. Mediation can be said as an informal process of which parties during this process is encouraged to work together among the disputed parties in good faith in order to solve their problems and disputes at a lower financial cost and it consume lesser time as opposed to the court procedure. Mediation recently has become more common as one of dispute resolution process especially for disputes which have relations to divorce matter, child custody or even for child visitation especially for its privacy and confidentiality. Mediation is an extension of the negotiation process and shares some similarity with conciliation process. However, must be bear in mind that the mediator is at no power of making decisions which bind the parties. The mutual agreement or resolution which achieved during a mediation process will need enforcement by registering the resolution or settlement agreement in court. Although mediation seems like a better solution than the court process however, must be remember that not every mediation session will end up with a settlement or resolution as wanted, take for example a mediation which took place between one of Malaysia celebrity, Hanez Suraya and her Public Relation (PR) Officer, Mohd Fairus... ... middle of paper ... ...sfied with the outcome and resolution from the mediation session, the parties are given liberties to engage with a court procedure. 4.6 CONCLUSION Mediation is a way to solve a dispute without having to resort to court procedure which sometimes could turned out to be rigid, formal and time consuming especially when it needed a lot of paperwork and the possibility of adjournment which could consume years. Besides that, unlike in court, mediator as a third impartial party did not acted as a judge who decides on the resolution however, the mediator will help the parties to explore the needs and issue which before preventing them from achieving a mutual resolution and settlement. The mediation process gave the authority towards the parties to agree with each other and open up the chance for the parties to meet with a resolution at the end of the mediation session.
between the two is more than a fight in order to win the case - it is
...e personality clashes or warring egos, I believe it is important to act as a mediator that actively listens, when using confrontation techniques. Managing the conflict is about finding a mutual solution that is amicable to all parties concerned. For the mediator it is most important to have the ability to define the problem while acting as an intercessor and look for alternatives in its resolution while diffusing the conflict.
A good mediator steers the couple away from arguments and name-calling and makes the process as businesslike as possible. Mediation eliminates much of the rancor found in divorce court. The mediation process focuses on the real-life issues occurring at the end of a marriage instead of rehashing past ill will. A mediator doesn’t advise either partner, but helps them arrive at the best decisions possible through discussion and compromise.
M. E. McGuinness (Eds.), Words Over War: Mediation and Arbitration to Prevent Deadly Conflict (pp. 293-320). New York: Rowman and Littlefield Publishers, Inc.
In general, mediation is directed by a neutral third party who can by what he had of skills and abilities focus on guiding the behaviors of the parties towards discussing the issues that need to be faced, while receiving separate and confidential communications from the parties until he reached a certain level of understanding with them that the conflict can be resolved.
The mediation process starts by the agreement of two people whom are willing to bring in a neutral third party to settle a dispute between them. It can start almost anytime because it is the decision between the two parties. That being said it is obvious that mediation can start before a case is ever filed or as late as before a decision was ever made by the courts. To find a balanced agreement the mediator meets with both people disputing the case. He will meet with them together and privately. The mediator helps find a solution to resolve the case in only a few hours. Statistics have proven that 85% of commercial matters and 95% of personal injury matters end in written settlement agreements. Any type of civil dispute can be settled through a mediator if they choose to do so. When people use a mediator they directly get involved in the final decision and they have options that have never been thought of. Some more advantages is that it can be a fast process than going to court, it saves money, it sometimes keeps business relations, and creates ways for special needs.
Ott, Marvin C. "Mediation as a Method of Conflict Resolution: Two Cases." International Organization 26.04 (1972): 595-618. JSTOR. Web. 3 Dec. 2013.
& Cheeseman, H., 2014, p. 214). The most common forms of ADR are negotiation, mediation, conciliation, mini-trial, fact finding, and judicial referee. (Goldman, T. & Cheeseman, H., 2014, p. 214). The most common forms of ADR are Arbitration and Mediation. Arbitration is defined as “a form of ADR in which the parties choose an impartial third party to hear and decide the dispute. This can be both binding and non-binding” (as cited in Goldman, T. & Cheeseman, H., 2014, p. 215). Mediation is the other most common form defined as “a form a negotiation in which a neutral third party assists the disputing parties in aching a settlement of their dispute” (as cited in Goldman, T. & Cheeseman, H., 2014, p.
Mediation is a suitable solution for competing rights disputes because both participants have a recognized Human Rights Code right that needs to be accommodated. Mediation should be used when the parties can not reach an agreement through negotiation because mediation is effective for resolving complex human rights disputes. Mediation encourages parties to participate in creative and cooperative efforts to reach a beneficial solution. Litigation is less likely then mediation to result in harmonious solutions. Additionally, mediation repairs relationships and aims to make both parties understand each other’s perspectives through open discussion. Furthermore, mediation is effective in competing rights scenarios because settlements are legally enforced. Legal enforcement creates empowerment and trust because both parties are required to comply with the settlement
Mediation is usually done when both parties have exhausted all options for a negotiation to occur due to lack of trust, power dynamics, interests and values, emotions and poor communication. Mediation is a non-aggressive process used by many parties in conflict resolution, it is usually a conflict-defining phase. The neutral third party in the mediation process is called a mediator. According to Picard, “mediation is a form of assisted mediation where an impartial individual facilitates the negotiation process while the parties determine the outcome”(Bishop et al. 2002, p. 21). Consequently, Kruk defines mediation as “a collaborative conflict resolution process whereby parties in a dispute are assisted in their negotiations by a neutral and impartial third party and empowered to voluntarily reach their own mutually acceptable settlement” (Picard, 2002, p. 22).
Negotiation is an important strategy and plays an indispensable role for people to solve the problem in our lives. It is a good way to make both parties find acceptable solution by each parties use tactics to persuade another party to approve his or her viewpoint. The application of the advanced negotiation skills definitely not only brings success in our daily life but also improve people’s work ability. This essay will show my natural preferences for different types of influence tactics which have been utilized in in-class, the understanding of the negotiation and analyze how to use proper tactics at different situations which are based on the role-play activity in tutorial.
Any conflict can be resolved through correct and effective communication.
Conflict is unavoidable and connected to a world where different ideas and opinions are challenged. Negative conflict occurs when voices are not expressed appropriately, discussions are not in control or different parties reject moving forward with a solution. There is difficulty resolving disagreements because there are multiple reactions to disputes. However, a positive conflict supports debates without a destructive outcome. They improve communication, introduce principles that are important to others, and reduce chaos. On the other hand, the approach that a person uses to address conflict dictates the outcome they receive. Methods for resolving conflict include avoiding the problem, smoothing out a situation, competing against the ideas
In the text of The Contemporary Conflict Resolution Reader, mediators are described as having the skills to efficiently “exercise considerable ability in managing the face to face discussions, which can often call for subtle skill in influencing the way in which discussions are directed paced and timed” (Mitchell 80). This can be helpful when dealing with two individuals that are going through a highly emotional situation like a divorce. Spouses meet with mediators not so they can “make decisions for [them], but serves as a facilitator to help [them] figure out what's best” (Doskow). Mediation can be used in place of the judicial system when going through divorce proceedings.
A mediator can challenge both parties to pose questions designed to explore the causes of conflict and empower the parties to use different methodologies that solve the conflict with a higher degree of understanding (Webel & Galtung, 2010). A prime example of conflict transformation and a mediator in practice is a married couple in counselling. The therapist acts as mediator by opening a dialogue between the couple to look at the genuine deep-rooted conflict that has led to the couple seeking counsel – the couple is looking to better their marriage by transforming their problems. If the couple were applying conflict resolution to their situation, it would lead to a