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Facilitative approach to conflict resolution
The role of mediation in conflict resolution
Discuss the role of mediation and negotiation in conflicts resolution
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Recommended: Facilitative approach to conflict resolution
Just by looking at the name, one can understand a simple definition: conflict transformation is to transform a conflict into a more positive scenario. Unfortunately, exactly defining conflict transformation is difficult – there is no one concise sentence that will encompass every factor that leads to conflict transformation. Therefore, this essay will discuss multiple theories and lenses that need to be highlighted to help people completely understand exactly what conflict transformation is. While this essay will discuss conflict transformation, it is first important to clearly define exactly what conflict is. According to LeBaron and Pillay (2006), conflict is a “difference within a person or between two or more people that touches them in …show more content…
Conflict resolution can be described as methods that are used to resolve conflict and to fix disparities quickly and by any means possible (Ramsbotham et al., 2015, pp. 7-12). In my opinion, conflict transformation is superior to conflict resolution due to a multitude of reasons. Conflict transformation does not simply resolve the conflict at face-value; it attempts to looks at the deep-rooted discrepancies that are causing the conflict in the first place. In conflict resolution, one is merely looking for one party to win; it does not mean that the actual source of the conflict is addressed. Unlike conflict transformation, no constructive communication takes place and, therefore, can lead to an even greater conflict than what had initially …show more content…
A mediator can challenge both parties to pose questions designed to explore the causes of conflict and empower the parties to use different methodologies that solve the conflict with a higher degree of understanding (Webel & Galtung, 2010). A prime example of conflict transformation and a mediator in practice is a married couple in counselling. The therapist acts as mediator by opening a dialogue between the couple to look at the genuine deep-rooted conflict that has led to the couple seeking counsel – the couple is looking to better their marriage by transforming their problems. If the couple were applying conflict resolution to their situation, it would lead to a
Chapter two elaborate on style of conflict, worldview of conflict, negative view, positive of conflict, lens model of conflict, and description of conflict. Chapter encourage me to think about conflict in my life, and the chapter introduce lend model of conflict. The lens model of conflict has benefits in perspective and analysis the conflict. The perspective within conflict would help to understand both side of the conflict. Analysis the conflict would help come to resolution, compromise, or agreement. Also, conflict was seen different with everyone. Even culture has influence on conflict. Overall, I believe that patience would be most helpful in managing conflict.
As much as some of us dislike conflict, it is inherent in human nature. After all, it is like a wall that keeps us from moving forward in the path of life, but we must understand that those walls merely act as temporary challenges that are yet to be solved. Some conflicts may be insignificantly trivial, and some may be quite immense. Some conflicts may be happening within ourselves, and some may be accompanied by another person. Regardless, we must learn not to run away from conflict, but rather to run over them with a determined demeanor as the conflicts that we encounter in our lives are what helps us learn and grow as an individual. Furthermore, learning and growing from conflict is what shape individuals and what prepares us for the upcoming challenges that life will throw at us in the future.
In considering the probable benefits of mediation, Ridley-Duff & Bennett (2011) argues it would be helpful to consider various critical underlying theoretical questions: What is the reasons the negotiation failed? What are the barriers of effective resolution conflict by negotiation? Mediation saves time, money, promotes communication and cooperation, provides an environment to voluntarily resolve disputes, private and confidential, can reduce hostility and encourage healthy relationships, stress, can result in a win-win solution (Clarkson, Cross, Jentz & Miller,
Four sources of conflict presented by Lamberton & Minor (2014) are content, values, negotiation-of-selves and institutionalized will be discussed. Awareness of and knowing what causes conflict is important in strategizing ideas and plans to resolve them. Explanations and examples of these four sources will follow. The outcome and process of resolving conflict can affect what direction and success we achieve personally and
...e personality clashes or warring egos, I believe it is important to act as a mediator that actively listens, when using confrontation techniques. Managing the conflict is about finding a mutual solution that is amicable to all parties concerned. For the mediator it is most important to have the ability to define the problem while acting as an intercessor and look for alternatives in its resolution while diffusing the conflict.
A good mediator steers the couple away from arguments and name-calling and makes the process as businesslike as possible. Mediation eliminates much of the rancor found in divorce court. The mediation process focuses on the real-life issues occurring at the end of a marriage instead of rehashing past ill will. A mediator doesn’t advise either partner, but helps them arrive at the best decisions possible through discussion and compromise.
"Mediation is a method of conflict resolution that is designed to help disagreeing parties resolve a dispute without going to court", our text states (Fallon & McConnell, 2007). The goal of a mediator is to find a compromise that is fair and acceptable to both parties. The agreement is not legally binding and does not always result in a settlement. Mediation is a flexible, voluntary, and confidential form of alternative dispute resolution (ADR) in which a neutral third party mediator assists parties to work towards a negotiated settlement. "The mediation process is not binding on the parties, and the mediator does not hear evidence" (Murray,
Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
workplace include greater total resources, greater knowledge band and a greater source of ideas. However, these advantages can also bring on conflict within teams and the entire workplace. Varney (1989) reported that conflict remained the number one problem within a large company. This was after several attempts were made to train management in conflict resolutions and procedures. However, the conflict remained. The conflict possibly remains because the managers and leaders did not pay attention to the seriousness of the issue. In order to maintain an effective team, leaders and team members must know and be proactive in the conflict resolution techniques and procedures.
Look up the word conflict in the dictionary and you will see several negative responses. Descriptions such as: to come into collision or disagreement; be at variance or in opposition; clash; to contend; do battle; controversy; quarrel; antagonism or opposition between interests or principles Random House (1975). With the negative reputation associated with this word, no wonder people tend to shy away when they start to enter into the area of conflict. D. Jordan (1996) suggests that there are two types of conflict: good, which is defined as cognitive conflict (C-type conflict) and, detrimental, defined as affective conflict (A-type conflict). The C-type conflict allows for creativity, to pull together a group of people with different opinions or ideas, to combine and brain storm all thoughts to develop the best solution for the problem. The A-type conflict is the negative form when you have animosity, hostility, un-resolveable differences, and egos to deal with. The list citing negative conflicts could go on forever. We will be investigating these types of conflicts, what managers can do to recognize conflict early, and what strategies they can use to resolve conflicts once they have advanced.
Mediation is a way to solve a dispute without having to resort to court procedure which sometimes could turned out to be rigid, formal and time consuming especially when it needed a lot of paperwork and the possibility of adjournment which could consume years. Besides that, unlike in court, mediator as a third impartial party did not acted as a judge who decides on the resolution however, the mediator will help the parties to explore the needs and issue which before preventing them from achieving a mutual resolution and settlement. The mediation process gave the authority towards the parties to agree with each other and open up the chance for the parties to meet with a resolution at the end of the mediation session.
The perception of transformation is the change from one state to another. Conflict transformation in more specific terms is the transition through various stages. Primarily, conflict transformation takes place through the underlying stage to confrontation to negotiation to vibrant, peaceful relationships. The purpose of this essay is to choose a historical or contemporary situation in which conflict transformation has taken place in the past and/or continues to occur. In my assignment I will research the origins, causes and current status of the conflict. I will identify what has been done and/or is being done to address the conflict in a transformative manner today. I will assess this particular situation with reference to two of the structure or process models covered in this course. I will develop a plan for further action, based on structural and process models discussed in this course. Finally I will integrate Lederach’s time frame and see if I can bond it with this particular case.
Conflict is unavoidable and connected to a world where different ideas and opinions are challenged. Negative conflict occurs when voices are not expressed appropriately, discussions are not in control or different parties reject moving forward with a solution. There is difficulty resolving disagreements because there are multiple reactions to disputes. However, a positive conflict supports debates without a destructive outcome. They improve communication, introduce principles that are important to others, and reduce chaos. On the other hand, the approach that a person uses to address conflict dictates the outcome they receive. Methods for resolving conflict include avoiding the problem, smoothing out a situation, competing against the ideas
According to McShane and Von Glinow, conflict is “a process in which one party perceives that his or her interests are being opposed or negatively affected by another party” (328). The Conflict Process Model begins with the different sources of conflict; these sources lead one or more parties to perceive that a conflict exists. These perceptions interact with emotions and manifest themselves in the behavior towards other parties. The arrows in the figure illustrate the series of conflict episodes that cycle into conflict escalation (McShane and Von Glinow 331-332).