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Background info on kfc
Competition between fast food restaurants and eateries
Background info on kfc
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Restaurant Brands NZ Ltd
Introduction
Purpose: The main purpose of report is to evaluate marketing synthesis on Restaurant brands that operates food chain throughout the world.
Business Context: “Restaurant Brands New Zealand Limited operates the New Zealand outlets of KFC, Pizza Hut and Starbucks Coffee and has recently acquired the rights to Carl 's Jr.
These food brands - some of the world 's most famous - are distinguished not only for their product but also for the look, style and ambience of their outlets, for the service they provide, and for the total experience they deliver to their customers in New Zealand and around the world”. (Restaurant brands)
As at February 2014, Restaurant Brands has 176 stores: 90 KFC, 51 Pizza Hut,
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And it also attacks the market leader by providing quality product and services. Restaurant brands are providing the nutritious value of the product and some innovative new products to attract more customers and compete with leaders.
“Market challengers may launch a full frontal attack, matching the competitor’s product, advertising, price and distribution efforts. They attack the competitor’s strengths rather than weaknesses”. http://www.themanagementor.com/EnlightenmentorAreas/sm/Cms/MktCha.htm The competitive strategy adopted by the business:
Differentiation: Restaurant brands provide quality junk food which is healthier.
Focus: Restaurant brands mainly focus on customer satisfaction
Customer intimacy: RBs make healthy and long relationship with customers by providing product how they want. For example: KFC provide burger as per people’s taste.
Product leadership: RBs have a great product leadership as they had maintained good relationship with customers.
Factor supporting competitive advantage:
Physical: Interior or environment in restaurant.
Service: Quality product, free home
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Potential Entrance Threat:
Restaurant brands are famous because of their quality product and services so, they have no threat of new competitors.
2. Supplier Power:
Supplier Power is low in restaurant brands as these are famous and reputed in market.
3. Buyers Power:
Buyers are the people who create demand in an industry. The buyer power is greater when:
-Products are standardized.
-Recognise services and offers.
4. Threat of substitutes: People have many options of food so there is high threat of substitutes.
5. Industry competitors:
Segmentation
Definition:
“Market segmentation is the first step in defining and selecting a target market to pursue. Basically, market segmentation is the process of splitting an overall market into two or more groups of consumers”(Segmentation study guide).
Importance:
“Marketing investigates what potential customers need and develops products and services to satisfy those needs. Marketing strategies put this concept into effect for specific companies and target markets. Companies that implement marketing strategies find that different customers have different needs. To address this problem, they group similar consumers into market segments and focus on their common needs. Such marketing strategies are only effective if they use market segments with the appropriate characteristics, allowing the companies to target the segments with products and services tailored to their specific
The company has established good relationships with most of its customers which has assisted it to create high level of brand and customer loyalty
The fast food restaurant industry, which includes quick-service and fast-casual restaurants, is highly segmented with the top 50 companies accounting for only 25% of the industry’s sales. The $120 billion industry includes over 200,000 restaurants with 50% of those specializing in hamburger entrees. (hoovers.com 2008) The major competitors in the industry include McDonald’s, Burger King, Taco Bell, Subway, and KFC – Chick-fil-A’s major competitor in chicken sales. Chick-fil-A’s unique position in the market, specializing in chicken-based entrées, has lead to a competitive advantage which the company has been able to capitalize on. Recently, many competitors have added chicken entrees in order to compete in the market segment. Through marketing strategies and company initiatives, Chick-fil-A has tried to stay distant from competitors, offering a fresh alternative to the ordinary fast food restaurant.
The suppliers bargaining power is generally strong because of the big monopolies and the high importance of purchasing components and operating system, therefore it decreases the profitability of the market players.
Our research team did wonderful job in providing us information relative to the market trend, product positioning and so much more. Their finding allowed us to update and upgrade our marketing efforts in the way that is desirable and beneficial for the company.
Caroline and Jennifer said that ‘Market segmentation is a crucial marketing strategy. Its aim is to identify and delineate market segments or set of buyers which would then become targets for the company’s marketing plans.’ (Tynan and Drayton, 1987) There are many ways to segment the market, such as age, region, environment, psychology and wages (Hall, Jones and Raffo, 2010).
Market segmentation means dividing the market into distinct groups that have common needs and will respond similarly to marketing action. Each segment must be unique, have common needs, and respond in a similar manner to marketing efforts. Target market is the group of potential customer that has been selected by business to focus its marketing efforts towards. This is the group the business wants to sell its products/services to. Positioning refers to the image created in the minds of customer of its product or brand. It is a perception created in the minds of the consumer relative to that of its competitors.
Several facts are changing in today’s marketing communications. More companies adopt the new concept of integrated marketing communications (IMC) to convey a consistent message about their brand and products. Hence, IMC has played a powerful role and developed into a useful strategy for company to reach more customers and build good customer relationships. According to Herstein et al. (2008), IMC is one of a successful strategy that coordinates and integrates all of marketing communication tools to efficiently and economically influence between an organization and its existing and potential customers. Moreover, marketers can combine IMC tools (advertising, sale promotion, personal selling, direct marketing and public relations) rather than separate practices to create values and avoid potential conflicts (Duncan & Everett, 1993). In fast food industry, fast food chains integrate advertising, sale promotion, sponsorship, packaging and Internet to promote their products as well as build brand image (Sperber, 2003; Story & French, 2004; Morrison, 2010). Advertising is most used form of communication and the most frequently utilized medium due to it easily contact the target market, especially on television advertising (Story & French, 2004; Case, 2007). In addition, simple toys and products are typically used by fast food chains in children’s meal to attract children and adolescents.
KFC is one of the most popular fast-food restaurant chains by the Yum! Brands and fried chicken is what the company specializes. KFC was founded by Harland Sanders, which was later known as Colonel Sanders. Moreover, KFC was one of the first fast-food restaurant chains to expand internationally, including the opening outlets in Beijing, China, in November 1987 (KFC Website, 2013). The fact that KFC was the first Western fast food company in China makes it very challenging to satisfy the Chinese market. Trying to sell the same products or services is a typical approach to most foreign expansion for franchise businesses (Bell, 2011). However, one-size fits all approach is not what KFC chooses to apply for their company. According to Shelman, the writer of the case study regarding KFC’s Explosive Growth in China, key success for KFC China is to change the menu to suit Chinese tastes and style of eating (Starvish, 2011). “One of the lessons I take away from this case is that to ...
These days, many people may think about how they can become rich people immediately. Sometime, people who want to create their new ideas spend and sacrifice their own money to starting their new ideas. In addition, perhaps these people investing their money for buying market shares or starting the new business just for make money or profits. Nevertheless, people who want to invest their money or creating a new business sometimes does not want take the risk of investment and business because they worry about the long-term result and the way they invest their money is a wrong way which mean they are might be not going to get the money back or lose their money. On the other hand, they found the new ways to investing the money on education and it will become effective solution to educate their children until high level education and get his or her degree in the future. In the first time, educations will take an effect if the children can pass their college or university and they found a job. Furthermore, if they cannot find a job and become a jobless person it also could be a new problem as well. The other solution is how we investing our money and education at the same time are the best way to spend our money in this century. One the invest solution either starting build a new company or become a franchisee probably could be a solution in our society.
Fierce and growing competition – big fast food companies like Burger King and Kentucky Fried Chicken are constantly competing with McDonalds for customers and trying to take the spot as the top fast food chain.
In other words, their purchasing power is more focused on their need, health, and efficiency and cost effective. It is with this in mind, this writer would say that there lies a possibility for a company to cater to both its best interest and that of the consumer conjointly. Without customers, there would not be any company; therefore, a secure partnership between the company and customers would be more beneficial for both parties, in that the customers would be loyal to the company based on if they feel valued and if their needs are being met by the company. The company can foster this partnership by building a strong customer relationship management – where they have a customer-centric model in which they learn ways to enhance their product and service through feedback received from the customers. Here, both interests of the company and the customer will be
This proposal is aimed at conducting a research on the market potential for Fast Food Restaurants Services in India. It will be mainly focusing towards understanding the importance of various factors affecting the choice and the need of fast food outlets by Indian young consumers. Also, it aims to study the consumption pattern towards fast foods particularly with respect to the frequency of visits and choice of fast food outlets. It aims to study the impact of hygiene and nutritional value of fast foods on consumer purchase decisions. These services may provide an opportunity to develop a niche market. This proposal aims to study the feasibility and practicality of implementing this idea.
In large markets such as India with limited competition, McDonalds had the challenge of addressing flavor immigration through global cuisine. For McDonalds converting was going to involve various forms of selection and different taste buds, delivery as well as compatibility. A fast food chain such as McDonalds may market a general menu but in countries like India this chain still needed to...
The restaurant industry has become quite competitive in recent times. In an effort to cut costs restaurants are taking serious measures to improve their performance in relation to their competitors. Two of the most important steps that restaurants have undertaken in recent years are:
Loyalty customers gain the more cost advantage and benefit, this resist competitors very hard to match. Promoted cost bind to loyal customers to sustainable growing.