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The effect of total quality management on operation management
The effect of total quality management on operation management
Research objectives of quality management
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Flynn et al. (1994) define quality management as an integrated approach to achieve and sustain high-quality output. Quality engineering is the discipline that deals with the analysis of a manufacturing system at all stages, to improve the quality of the production process and of its output. This can be referred to as the means of achieving a consistent maintenance management system within an organization. Quality improvements methods are a means of improving the organization customers’ satisfaction and competitiveness. Quality is related to manufacturing, and reliability is more related to the validation of sub-system or lower item requirements, (system or part) inherent design and life cycle solutions. (Flynn, et al., 1994) A manufacturing …show more content…
Interactions between quality and production can be interpreted from maintenance point of view. The primary output of production is the desired product and its secondary output is demand for maintenance, which result in an input for the maintenance function (Ben‐Daya & Duffuaa, 1995) Thus, the implementation of a strong maintenance program within an organization is desirable in order to provide reliable equipment maintenance and reduce equipment process variation. (Cua, et al., 2001) Maintenance major role is to maintaining the quality of the elements involved in production instead of reacting from one repair to another. A good maintenance program has a positive effect on production by increasing production capacity and controlling the quality and quantity of output. When outlining the link between quality and maintenance, is also necessary to indicate that product quality, production cost, machine condition and its life cycle are not just influenced by the type of production machinery and maintenance policy, but also by the quality of the input of elements (such as raw material, production tools, methods and procedures, operating and maintenance staff competence and operating conditions) in the production process (Maletic, et al., 2012) In a case study Alsyouf (2007), found that loss of production because of unavailability of plant due to unplanned stoppages and losses related to …show more content…
When applying the Maintenance management approach it is vital for the plant assets to be prioritized. The assets are prioritized according to the probability/risk number (RPN). The assets found to have a high PRN number will be analyzed first. If the number of resources available outweighs the assets at risk, management should mitigate risk by determining where the available resources can be applied first. Thus, the organization’s risk management process, should have a well-established risk assessment structure, which contains a mitigation plan and implementation
Preventive Maintenance Checks and Services (PMCS) means systematic caring, inspecting, and servicing of military equipment to keep it in good condition and to prevent breakdowns. The operator of the vehicle mission is to be sure to perform PMCS each time he/she operate the vehicle. Always do the PMCS in the same order, so it gets to be a habit. Once you've had some practice, you will quickly spot anything wrong.
MillerCoors can establish the context as generalized machinery failure. Through identifying the risk, MillerCoors can identify the source of machinery failure could happen anywhere from production machinery to delivery equipment, with the causation arising from mishandling of machinery, general wear and tear or even sabotage events. Consequently, failures in machinery could not only create operational delays, but would cause financial loss and increased liability. Depending on the age and the extent of personnel training, the likelihood of machinery failure would vary drastically within the organizations and between brewery operations. To properly evaluate machinery failure risk, all eligible assets should be broken down into different levels, based in the type, age and complexity of the machinery. To reduce the risk and loss potential, MillerCoors, should instill performance measure to within policies and procedures to makes sure equipment is regularly inspected. In addition, the organization should focus on provided proper and frequent training to make sure personnel are educated in the use of the organizations machinery. Therefore, through the risk management process MillerCoors can provide treatment to reduce the effects of machinery
1. Nowadays, in terms of severe rivalry, UPS company tries to implement the strategy that will be able to guarantee its success and gradual improvement of the quality of company`s products and services. That is why, nowadays the company works in accordance with the main principles of the Total quality approach. There are several main reasons for this choice. The first obvious reason is that being the world`s greatest franchisor of retail shipping and business centers, the company needs constant development and improvement in order to remain competitive and hold leading positions. TQM (Total Quality Management) implies the usage of various means and remedies in order to improve all spheres of activity of the company, which results in significant
Methods for quality improvement offer numerous benefits and there are many models to use for quality improvement. These models and features have traits in the up to date version of total quality management practise models and are of numerous benefits, with the likes of six sigma and kaizen model using these traits (Royal Charter, 2011)
High Maintenance is a web series which allows glimpses into people’s everyday lives in a diverse and insightful way. It is available on the website ‘Vimeo’, with four of the ‘cycles’ (seasons) available for free and the fifth one for a low price, with the episodes varying in length (usually shorter than 15 minutes). The series follows the character known as ‘The Guy’, a marijuana dealer who delivers to these people’s homes. Each episode features a different person, couple or group and “The Guy” acts as the audience’s ‘window’ to each, although he often features very little in each episode. This essay analyses High Maintenance through the episodes of “Rachel”, “Helen” and “Matilda” and discusses how the episodes uses space while linking it
Continuous improvement (CI) refers to a philosophy consisting of improvement activities that increase successes and reduce failures in a production process (Bhuiyan & Baghel 2005, p. 761). It involves activities and processes that focus on continuous and incremental innovation (Bessant et al., 1994, p.17). CI is a new approach that enhances productivity, performance, and achieves competitive advantage needed in the highly competitive industries. It may also serve as a complementary approach to other quality improvement initiatives such as total quality management (TQM) (Pike, Barnes, & Barnes 1995, p. 23; Larson 2003; Lassen, Gertsen, & Riis 2006; Oakland 2007, p. 227). The purpose of this research is to explore the application of production systems engineering methods in the CI at manufacturing plants.
When you look at the history of General Motors, you will find a long, rich heritage. General Motors came into existence in 1908 when it was founded by William "Billy" Durant. At that time Buick Motor Company was a member of GM. over the years GM would acquire more than 20 companies, to include Opel, Chevrolet, Cadillac, Pontiac, and Oldsmobile. By the 1960's through 1979 was known as a revolution period for General Motors. Everyone was focusing on environmental concerns, increased prices of gasoline lead to the unprecedented downsizing of vehicles. The smaller cars lead to one the largest re-engineering program ever taken in the industry. By 1973, General Motors was the first to offer an air bag in a production car.
For many years, Aerojet Maintenance has struggled with worker injuries and lost time or time away from work associated with those injuries. In addition to the lost time issue, machinery breakdowns and obsolete and antiquated machinery are major problems that the maintenance department has to contend with on a daily basis. On initial review, there appeared to be a connection between when employees sustained work-associated injuries and when a piece or pieces of equipment were out of service. Since these issues have a major impact on the maintenance department and consequently the overall yearly budget allocation, it was this team's project to determine if there is a correlation between machinery breakdowns and lost time incidents within the maintenance department. If the hypothesis is correct, the effect of equipment downtime to the overall yearly budget is greater than initially thought, as is the effect of employee injuries.
Any work stoppage can affect the production and goals of the company. Imagine an automobile manufacture that has faulty equipment. The faulty equipment could cause serious safety risk to employees and damage to the vehicles being made. One would think that once safety risks has been identified, managers would automatically address the safety concerns and fix the equipment. However, in the automobile manufacturing industry safety is often overlooked.
Improvement in the quality is a continuous process; by discontinuing the continuity will shatter the business competitiveness in the market. Generally, six sigma, lean and Kaizen are being used for continuous improvement by the companies. But in case of manufacturing companies, they need to be more calculative and carful in the continuous improvement is essential but the company should be cautious in not investing in destructive research. It is not possible for implementing the TQM in all process (Ashkenas, 2013).
As part of the process of developing an effective preventive maintenance program, it is also needed to change the whole organization mind-set, about maintenance. There are several steps involved in the implementation of preventive main...
Reliability is one of primary criteria of any maintenance activities. It’s an industry that requires high reliability levels throughout the operation of the aircraft. Preventive maintenance procedures are applied to maintain this reliability at an optimum level. Although higher level of Preventive Maintenance is not economical but if not performed than it may lead to failure of parts or equipment which lead to the aircraft grounded for long duration which may lead to huge economic loss to the company.
The primary goal of preventive maintenance is to avoid or reduce the failure of equipment or parts that may result in unscheduled maintenance and more ground time for the aircraft which will lead to a huge cost to company due non availability of equipment/ aircraft. This may be reduced with the help of Planned Maintenance and Condition Based Maintenance. In addition, workers can record equipment deterioration so they know when to replace or repair worn parts before they cause system failure.
Quality is a word which has been used for a very long time, lots of books have been written about it, and many of the world's scientists have defined it in many different ways. In this research paper, I will emphasise the Quality Management System, why is it important? What is it used for? What is the importance of having a Quality Management System? Many people think implementing QMS costs a lot and all the benefit is a piece of paper which says that your company is certified in having QMS.
The criticality of assets can be determined through historical repair data and the overall efficiency of the machines. The key performance indicators such as mean time between failure rates (MTBF) and mean time to repair (MTTR) will also help in the analysis. The criticality matrix is a suitable tool to evaluate, classify and prioritise an asset. This matrix also includes factors such as the cost of maintenance and costs related to lost production. After criticality analysis, the current maintenance strategy for top ranking assets is evaluated. The assets can be grouped together or individually evaluated. The criticality matrix results can be validated through different methods such as root cause analysis (RCA) or failure mode effect analysis (FMEA), which also provides qualitative analysis to assess reliability. These tools also help to determine the potential causes for failures or other factors which were not considered during criticality matrix