Transformational Leadership Reflective Practice Assignment

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Recommended: Critical Thinking and Problem Solving

Ntsikelelo Kotoi
ASSIGNMENT: LEADERSHIP REFLECTIVE PRACTICE
Question 1
Reflect on Key opportunities for development identified over the course of the programme
Since the start of the programme, I have identified the following key opportunities which have helped me in the development of my managerial and life skills. The following are the key opportunities identified:
 Strategic planning and thinking
 Emotional Leadership
 Action Learning Group
 Critical thinking and problem solving
 Development of professional and personal networks
How will I benefits as a leader if I am able to develop the identified Skills and Benefit?
STRATEGIC PLANNING AND THINKING
a. As a leader the strategic planning has thought me how to become involved in setting …show more content…

 By uncovering potential opportunities for creating value and vision.
Emotional Leadership
 By listening to the others until they make their points
 By having self-management intelligence
 Self-awareness and being more aware of other’s emotions
 By quickly responding into conflicts and creating peace
Action Learning Group (ALP)
 By focusing on the Research
 By developing the level of trust to the others
 By observing ones behaviour and work on problem solving
 By collaborating more with the ALP group and developing the systems thinking.
Question 2
What are the leadership and technical skills and capabilities that I need to develop in my team and prepare them for the future?
 Communication strategies
 Ongoing-development
 Coaching
 Critical Thinking
 Team work
 Strategic planning
How will I go about this development task?
1. Advanced communication strategies
 Effective communication that motivates action learning at all levels of organisation
2. Ongoing-development
 Conduct leadership and skills training courses
3. Coaching
 Acquire proper skills for coaching employees to improve their effectiveness of individuals and …show more content…

To make sure that all staff member are well trained on issues of customer service.
To attend to the customers service queries as quick as possible and to make sure that stock is available all the times.

Suppliers
 lack of delivery of goods in time
 lack of speed on processing the orders
 inconsistent visits by the regional representative
 Lack of product knowledge by other supplier key accounts

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