Julia Stewart Performance Management

1558 Words4 Pages

Stewart does an excellent job using the guiding principles of performance management. She utilizes all of them to coach and teach her team. She is very specific with her team. Being specific is using precise examples of what she is coaching her team with (Kreitner & Kinicki, 2013, p.242). She uses specific examples of her coaching methods by telling people that they did an excellent job by being very specific and detailed. She also uses measurable guidelines to teach her employees. To obtain goal oriented management, the goals need to be specific and understood. “A measurement device is needed to assess the extent to which a goal is accomplished” (Kreitner & Kinicki, 2013, p.242). Stewart uses specific measurable goals to coach her team. She …show more content…

She utilizes employee engagement to motivate the employees in her company’s restaurants. She takes the time to go behind the counter and engage with the employees that are doing the work. She takes herself to the level of the employees on the floor generating the money. She does not do what most managers do and just go straight to the manager of the store and not engage with the employees. Julia sets a standard for herself and the employees of the restaurant. She uses verbal awards for employees that are doing an excellent job. She utilized the opportunity to reward a cook for building a taco to the desired outcome (Kreitner & Kinicki, 2013, p.262). Julia utilizes an extrinsic rewards system. The above example of the taco being made is how she takes the opportunity to praise the employee for a job well done. Julia uses extrinsic rewards such as praise, recognition, and noncash awards to exemplify her team (Kreitner & Kinicki, 2013, p.255). “Intrinsic motivation has shown to predict a variety of desirable outcomes, such as the quality of outputs, productivity, academic performance, task persistence, health, and well-being” (Murayama, Kitangmai, Tanaka, & Raw, 2016, p.138). Getting people interested in something will get them to pursue more. Striking an individual’s curiosity will help to per sway the outcome and drive toward the desired results of the organization. Utilizing extrinsic rewards will help further the engagement of the team. Julia utilizes extrinsic rewards to motivate her team. Utilizing extrinsic rewards will influence and individual’s intrinsic motivation (Murayama, Kitangmai, Tanaka, & Raw, 2016, p.138). Julia has exemplified the extrinsic rewards program in her daily management skills. Psychological experiments revealed that utilizing extrinsic rewards, especially performance incentives will open an individual’s intrinsic motivation (Murayama, Kitangmai, Tanaka, & Raw, 2016, p.139). As

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