Interpersonal Conflict In Nursing

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When conflict arises , it destabilizes relationships . A concrete example of interpersonal conflict happened between the restless 20-year old optometry patient and the staff of the Emergency Department in the 5th case. An expressed disagreement about the patient's demand to be immediately seen by the doctor and the Triage nurse lack of assessment of not being a priority aggravated the challenging behavior of the male patient from excessive distress brought about by his health condition.
Individuals have varied coping mechanism when faced with conflict. The ED nurse chose to blame patient as the main source of conflict which prompt her to immediately call the security personnel and eventually send the patient out of the healthcare

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