Conflict In Nursing Case Study

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I experienced and resolved an ethical conflict during my first year in the nursing field. The incident occurred at the long-term care nursing facility, at which I worked, in which I witnessed verbal, physical, and emotional abuse of several patients at work by a disgruntled certified nurse assistant (CNA). As a mandated reporter, I had to inform our supervisor of the events I witnessed. In this case, I had observed a particular CNA cursing at patients and calling them foul names, neglecting to care for them during the night, which resulted in entire bed strips and skin breakdown, and roughhousing them when they were not complying with her demands. She bullied and intimated not only the patients but the staff as well. Given the women's demeanor, many of my co-workers were fearful and would not report the wrong she was doing to patients. Despite being mandated reporters and witnessing the horrific, unethical treatment of several seniors (abuse/neglect), the other nurses chose to remain silent to avoid conflict.

In another instance, I was in the hospital as a patient during my nursing internship, and our professor looked up my chart and shared it with …show more content…

In the first example, ethical code 2.10 Unethical Conduct of Colleagues states that co-workers "should take adequate measures to discourage, prevent, expose, and correct the unethical conduct of colleagues" (National Association of Social Workers, 2017, p. 20). It also states that workers should be knowledgeable of the policies and procedures for handling a co-worker's unethical behavior and negligence and should take the necessary action to seek resolution through the proper channels (National Association of Social Workers, 2017). In this circumstance, one of my colleagues acted unethically by abusing their clients,' while my other co-workers stood by idle and did nothing to rectify the

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