Interpersonal Communication In Health Care Industry

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In my opinion, the most important level of communication for communication within the health care industry is interpersonal communication. From previous experience I have always found it easier to communicate face to face or within groups. According to Servellen, (2009) “The interpersonal communication process consists of a dynamic exchange of energy among two or more individuals within a specific sociocultural context (p.39)” An individual can improve their interpersonal communication through experience, practice, and behavioral responses from other individuals. Interpersonal communication will help build relationships with the patients, co-workers, and groups in the health care industry. Three examples that I find helpful with interpersonal

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