Improving Effective Listening

In response to the performance on the weekly staff meeting this morning, I am submitting the following suggestions about how to improve effective listening for our employees. Because good listening skills have become increasingly important for the company to communicate with customers to show our dominance in the industry. Therefore, in order to keep the company working and communicating more effectively, we must improve our listening skills, here are five steps for employees to become better listeners.

First, control external and internal distractions. Employees should move to an area where they can hear without conflicting noises or conversations. In addition, internally, try to focus on the speaker. If other things are on your mind, put them on the back burner temporarily.

Second, employees should listen closely by leaning forward and maintain eye

Sometimes, speakers often intersperse important information with casual conversation. Therefore, employees need to select what is crucial and register it mentally.

Fourthly, employees should try to avoid interrupting. Employees should not signal nonverbal disagreement such as rolling eyes, sarcastic snorting, and audible sighs. To be good listeners, employees should let speakers have their say.

Fifthly, employees should ask clarifying questions. Good listeners wait for the proper moment and then ask questions that do not attack the speaker. Employees should use open questions (those without set answers) to draw out feelings, motivations, ideas, and suggestions. When identify key factors in a discussion, employees should use closed questions.

By improving our listening skills we will be able to create more efficient and effective communication environment of our company and therefore increase our revenues. Tapping into the trend of effective listening will help us gain more market share and sales through good listening