Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Levels of employee satisfaction
Levels of employee satisfaction
Levels of employee satisfaction
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Levels of employee satisfaction
International Business Machines, better known as IBM, is one of the worlds largest technology companies, currently ranking at number twenty in the fortune five-hundred. IBM was founded by Thomas J. Watson, not from scratch, but through the merging of three, already prominent, computer companies. IBM distinguished itself, not only through selling products, but primarily through research and development. IBM is currently one of the forerunners in the burgeoning field of internet clouds.
Employee satisfaction at IBM is fairly average at 68%. Similar companies generally rank from 50% - 85%, with the most being between 65% and 73% (“CEO Pay”). Employee satisfaction has to take many factors into account including pay, benefits, bosses and current job situation. IBM generally has competitive pay and benefits and, while not at the highest end on these subjects, IBM is in the upper half. The average pay at IBM is 87,700.00 and most positions have a variety of benefits include health, dental and vacation time. The satisfaction of an employee can vary greatly depending on the area in which they work, the quality of their boss and the quality of their current situation. These factors are often stronger than basic factors of pay and benefits. For example, in the sales department at IBM, an employees evaluation is done solely based on how much they sell. If an employee was assigned to sell to Kodak, a film company, during the 2013 business year, they would be in a very poor situation, since Kodak was making very little money that year, and ended up going bankrupt in the fall. Being in a situation like this could be very difficult and stressful for an employee and certainly hurt employee satisfaction. Similarly, if an employee had a boss that w...
... middle of paper ...
...ople who have to coordinate with others in different countries. Specific teams will often have members in China, the US and Canada. These people will rarely ever meet face-to-face and do most of their business online or over the phone. This often results in late nights when conferencing with Japan and can easily lead to miscommunication and mistakes which can impact employee satisfaction.
In the end, IBM is very much like most large software companies. It does not have the employee satisfaction ratings of a young, hip start-up such as Google, but it's ratings are within the average range and have remained very consistent for decades. The pay, compensation and benefits that the company provides for its employees is on the higher side of average, but still within that range. The bureaucracy at IBM is also fairly average, following the same setup as most organizations.
Differences in culture, background, social norms and misinterpretation of messages, including virtual distance issues, can present challenges unique to any virtual team or member (Drouin, Bourgault & Gervais, 2010).
Watson is a computer that was created by IBM and named after the company's first CEO. In February 2011 Watson was a contestant on the trivia game show Jeopardy. His two opponents were former show champions. Watson beat his human counterparts.
...he company which suggests that if you examine managerial styles and work to improve employee satisfaction there will be a correlational increase in productivity and retention. It suggests that perhaps people leave companies not because they are unsatisfied with their work or pay, but rather, because they are unsatisfied with their manager. While this idea might seem brash, it is a significant point being made that suggests that in order to see improvement you need to revamp a program or company from the top. Having worked as both an entry level worker and a managerial supervisor, I can testify to the importance of manager support, appreciation, and feedback and how this impacts your role in the company. Seeking out the strengths in employees, though it seems so obvious in theory, is a revolutionary way to transform the work environment and employee morale.
If these metrics are met the organization will have no problem attracting and retaining new employees. (Ops, 2012) Dealing with the firing and hiring of new employees can become expensive as well detrimental to the morale of the company. Having an employee satisfaction score card can help the organization determine employee needs and overall feelings about the organization. Collecting a survey on things that matter to their employees will give the organization an idea of their needs which will help improve production.
Great post Chad on job satisfaction. I can agree with you that while pay and benefits could have a great impact on job satisfaction, being satisfied in the workplace is not always directly tied to money. In my post, I discussed job dissatisfaction, and in my personal situation I felt that I would have been more satisfied at my job if I felt my voice wasn’t being heard and disinterest in my professional development. I no longer was satisfied with my job because the company lost interest in caring for their employees as the company grew. However, researcher Gul(2015), believes that there is a relationship with development of an employee and expansion of a company in that in order to grow successful , a company must make time to develop an effective
This means that IBM has to be very careful with their strategy on protecting these patents. Thus, IBM has licenced their patents to create a revenue through the licencing fees. According to IP Magazine, 2012 IBM earned over $1 billion in licensing fees from its patents. This strategy has created a large amount of extra revenue, which has enabled IBM to invest more money in to areas such as research and development. Moreover, Watson innovation, protected by patents is driving new product value, new market, and new choices for the public, and new jobs, which all contributes to IBM’s product, service and IP licensing returns. (Intellectual Property IBM, 2014). These strategies that IBM use to protect its innovations are very effective and can be sure to protect their inventions in the future.
The current stock price of IBM is $174.67, with a change of 1.38. The stock volume is 4,281,800. The sales and revenue for the company in 2010 was 99.78 billion. In 2011, the sales and revenue for IBM were 106.92 billion. It was 104.51 billion in 2012. The company profitable for IBM was 14.83 billion in 2010. The company profitability increased in 2011 to 15.86 billion. IBM profitability further increased in 2012 to 16.6 billion.
IBM is a global information system and computing company. It is organized in 5 worldwide regions, and the following business units:
to replace the IBM machine. In the 1960s and the 1970s IBM came out quickly and built a
In the 1940’s IBM with a joint effort from Harvard University completed the first ever Automatic Sequence Controlled Calculator, also called the Mark I. In the 1950’s IBM’s computers became smaller and more practical for business applications such as billing, payroll and inventory control. In the 1960’s Thomas J. Watson, Jr took over control of the company from his father and directed into a new more consumer friendly environment. IBM was the first computing company to sell computers without software bundled into the package, this move would spawn the multi-billion dollar software industry that exist today, of which IBM is still an industry leader.
Some changes that were made with in IBM were, a cut back on employment, reduced expenses, and a stronger customer service. Gerstner and his new team based their plans on computer networks and the products needed to help IBM reach their future goals for the company. Some struggles Gerstner faced would be, the cut back in employment, I think this would have hurt his plan because I would have slowed down the production of the IBM products also high costs with no revenue would hurt his plan until he could work and fix the problems. Another problem Gerstner was faced with would be the process of getting lost customers back to buy IBM products.
It is well established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge they have to invest in human resource, and placing their employees on top priority. This notion has lead to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance from employees organisations must motivate their employees, and have to engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promoting the environment that promotes the organizational commitments and organizational citizenship behavior. Job satisfaction has been identified as a major requirement for organisations which aim to achieve excellence in their operations. Armstrong (2003) refers to job satisfaction as the attributes and feelings people have about their work. By extension, job satisfaction will mean positive or favourable attitudes towards one’s job whilst a negative or unfavourable attitude indicates job dissatisfaction.
Job satisfaction is a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences. It has been treated both as a general attitude and satisfaction with five specific dimensions of the job: pay, the work itself, promotion opportunities, supervision, and coworkers. Challenging work, valued rewards, opportunities for advancement, competent supervision, and supportive coworkers are dimensions of the job that can lead to satisfaction (Nelson & Quick, 2013, pg. 58-59).
Additionally, employee satisfaction are directly correlated to employee commitment and the loyalty which again directly related with the business and work productivity (Papazisi, Raidén, and Sheehan, 1995). Smart leaders knows that keeping their employee satisfied and motivated are essential for their organization (Sher, Bakhtiar, Muhammad &Ali, 2010).
Herman Hollerith (1860 - 1929) founded IBM ( as the Tabulating Machine Company ) in 1896. The company renames known as IBM in 1924. In 1906 Lee D. Forest in America developed the electronic tube (an electronic value). Before this it would have been impossible to make digital electronic computers. In 1919 W. H. Eccles and F. W. Jordan published the first flip-flop circuit design.