Hilton Case Study Analysis

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3.3 Bargaining power of suppliers In every organization, suppliers are one of the most important stakeholders, especially for these hospitality organizations because they require their products and raw materials regularly. Hilton has good location situated in the United States while InterContinental location is situated in the United Kingdom. These are countries where getting the suppliers is not difficult because there are a lot of suppliers who are operating in different countries and are ready to supply the companies with as much products as they want. Because of this reason, these two companies have very lower get power from the suppliers. This is an effective sign for these companies. 3.4 Threats of substitute products The competition in the hospitality industry is increasing. Hilton and Intercontinental Hotels are of same class, offering same quality services; this is making each hotel to face very high threats of substitute products. For model, in the absents of Hilton, Intercontinental will satisfy the customers’ needs perfectively and the same time, if Intercontinental is absent, Hilton will satisfy the needs of the customers perfectly. …show more content…

Innovation division builds up an official site which empowers clients to book a room from anyplace on the planet. Also, for extra administration, its site empowers to make a demand for the airplane terminal get and more by chance to visit with one of the administrator on the site. In the globally focused environment of today, InterContinental meeting has turned out to be one of the world's driving lodging networks. One of the key achievement variables was the expansion in the use of innovation. These days, innovation adopts an imperative part in picking up consumer loyalty and tends to the requirements of the majority of their customers (King,

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