Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Hotel industry background information
Career path in hospitality industry
Importance of hotel service quality
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Hotel industry background information
Introduction
The purpose of this paper is to explore a career in the lodging industry. The elements investigated include job responsibilities, career opportunities, trends, skills and attitudes necessary for success, professional organizations, and a self analysis. This research is based on an interview, hospitality magazines, textbooks, academic articles, trade journals, websites and blogs.
In order to understand hospitality, one must know where it comes from and what it exactly means. The word “hotel” comes from the Latin adjective ‘hospitale’, which means hosts. Hospitale originated from the noun ‘hospes’ denoting someone who gives or receives hospitality. This term has seen a lot of transformation during the past centuries. Today the word refers to an establishment that rents furnished rooms or suites for a specific time.
Lodging operations refers to all professions that accommodate guests. This activity includes hotels, campgrounds , and bed & breakfasts. Lodging operations is a very important aspect of hospitality in the US, because american hotels attracts many visitors each year. It is also very important because it creates many job positions.
The classification of hotels helps to guide the guest’s choice, and to make a distinction between small and big hotels. In this type of classification the size of the hotel is widely taken into account. Some other factors also count, such as amenities, and quality of the services. Most of the five stars hotels, are big and modern hotels. The quality of the services is one of the most important aspects. In general, all the big hotels offer high level services to their guests. “ The World Hotel Rating project seeks to standardize hotel ratings throughout the world, adding intern...
... middle of paper ...
...Manager. [Online]. Retrieved from: http://www.hotelcluster.com/
Hayes,David K, Jack D. Ninemeier, Allisha A. Miller. Foundations of Lodging Management
(Second Edition). Upper Saddle River, NJ: Prentice Hall; 2011.
Kokemuller, Neil. Path to Becoming a Hotel General Manager. [Online]. Retrieved from: http://everydaylife.globalpost.com/ Limpanitgul, Thanawut, Atthaphol Jirotmontree, Matthew J. Robson, Pattana Boonchoo. Journal of Hospitality and Tourism Management. [Online] 2013, Volume 20: 5-12.
Rogers, Cara. Top 10 Hospitality Industry Trends for 2013. [Online]. Retrieved from: http://hotelexecutive.com Steere, Nate. Understanding hotel star and diamond ratings. [Online]. Retrieved from http://www.foxnews.com Walker, Ben. n.d.. Hospitality, the magazine for hospitality management professionals. [Online].
Retrieved from: https://www.instituteofhospitality.org
The competition in the hospitality industry is increasing. Hilton and Intercontinental Hotels are of same class, offering same quality services; this is making each hotel to face very high threats of substitute products. For model, in the absents of Hilton, Intercontinental will satisfy the customers’ needs perfectively and the same time, if Intercontinental is absent, Hilton will satisfy the needs of the customers perfectly.
If you are interested in a management career in hospitality industry it is good to research the management position that you may be interested in. Find out what the different positions are is a good way to start your research. The two different industries within the hospitality industry are the Hotel and Lodging industry and the Restaurant industry. The different top management position in the Hotel and Lodging are: General Manager, Director of Human Resources, Director of Food and beverage, Director of Rooms Division, Director of Sales and Marketing, Director of Engineering, Director of Accounting. The different top management for the restaurant industry are: General Manager, Kitchen Manager, Bar Manager, and Dining Room Manager.
For me the word “Hospitality” means showing a generous offer to your guests when you invite them over. When a person shows hospitality, he or she has a loving heart and are ready to serve you even if it’s inconvenient to their schedule. Having Hospitality shows that you know how to treat your guest and that you respect them enough to show them. During the ancient Greeks in the age of Homer “Hospitality” (ξενία, xenía, trans. "guest-friendship”) was based on how the Greeks allowed travelers into their home and took care of them until their stay was over.
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.
The sample represents all U.S. regions and several different hotel location types, including city (47.7%), suburb (15.2%), airport (15.2%), and resort (21.9%). The total data presented here are from hotel managers (N = 98) and hourly employees (N=66) who completed a baseline survey followed by daily diary telephone interviews for eight consecutive days.
The Portman hotel is one of the luxury hotels in the hotel industry. The size of the hotel is relatively small; it has only 348 rooms and 21 floors. The objective of this hotel is to bring Asian hospitality to the US. This hotel is different from other hotel because it offers the services of personal valet and also it had “ no rules for the guests”.
Moreover, the InterContinental Hotels & Resorts is considered the first international hotel brand in the world, as it began operations in the year 1946 (About InterContinental Hotels Group Brands, 2015). Over time the hotel group has evolved to encompass quality hotel rooms not only in North America, but in Central and South America, Europe, the Middle East, Africa, Australia, and Asia-Pacific (IHG – InterContinental Hotels Group, 2015). In addition, they have acquired extended stay facilities and the Hualuxe Hotels & Resorts, which specifically “celebrates the essence of Chinese hospitality” (About InterContinental Hotels Group Brands, 2015). In my opinion, this shows that their target market has changed by expanding their scope of travel, which means they are traveling to farther and farther locations and require the familiar surroundings with equivalent product quality at the final destination. The InterContinental Hotels Group is in the fourth and final stage of the product life cycle, which is the decline stage (Editorial Board, 2014, p. 212). Indeed, the brands lengthy history indicates it has loyal customers, but its addition of innovations indicates the targeting of new customers for the organization, which are clear signs of a business in the decline stage of the product life cycle (Editorial Board, 2014, p.
...ing, and marketing. The hotel should organize a number of sales personnel with advanced communication skills to market the hotel’s potential. Universities should prepare students adequately for the challenges ahead. Some of the issues in which the students need preparation include dress code, listening and communication skills, and the need to have confidence. The university’s supervisor should also advise the students on the expectations of the organizations they are joining.
“A hotel defined as an “inn” has an obligation to accept bona fide travellers who appear able and willing to pay a reasonable sum for the services and facilities provided, and who are in a fit state to be received.”
Hospitality is all about offering warmth to someone who looks for help at a strange or unfriendly place. It refers to the process of receiving and entertaining a guest with goodwill. Hospitality in the commercial context refers to the activity of hotels, restaurants, catering, inn, resorts or clubs who make a vocation of treating tourists.
The result of the study shows that the practicum 1 hospitality management graduating students are ready for employment or competent for they have very good rating of all the competencies. Competencies such as customer service, flexibility, concern for order, quality and accuracy, teamwork and cooperation as well as self-control will allow students to understand how to operate efficiently and professionally in the demanding environment of hospitality.
Hospitality Management is the study of the hospitality industry. “A degree in the subject may be obtained either by a university college dedicated to the studies of hospitality management or business school with a relevant department “(Google). In most cases when asked about hospitality management people generally think about hotels, but In fact the hospitality industry is huge. There are nearly 1 million food service operations in the United States, and nearly three hundred thousand hotels. With so many job opportunities such as casino/gaming supervisor, travel agent, event planning, and even executive chef the demand for graduates is easy to see. Michigan State University, School of Hospitality Business is ranked #3 in the world by journal of Hospitality and one of the top in the nation. From the surface hospitality management may seem just about hotels however, it is far more expansive offering a wide range of careers with an industry that is consistently on the rise.
Hotel Management can be described as running or managing a hotel. Hotel managers are in charge of everything from housekeeping and reservations to catering and concierge services. The Hotel industry as a whole benefits from increased travel. It comprises of businesses that provide services, primary accommodations, food and beverages.
Knowles (1996:2) describes the hospitality industry as ‘any combination of the three core services of food, drink and accommodation … a blend of ‘tangible and intangible elements’ - and the service, atmosphere and image that surrounds them.’ (CTH 2010)
“My learning experience, things I can achieve, the decisions I make, the people I meet and befriend and the mistakes I make tells me who I am now and who I will become.” As a child, this was a belief that my parents taught me and, so I grew up with it and became very devoted to follow it. My parents always said to me “Learn all you can.” They also taught me that the decisions I make will help me to build my own destination, and the way I treat others will say the person I am. Until this day, I continue to believe, apply and follow that belief. Today, Hospitality Management is my number one career choice I have chosen to work for the rest of my life. In many different ways, Hospitality Management reflects my third, fourth and fifth of