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Why is communication important in a healthcare setting
Why is communication important in a healthcare setting
Why is communication important in a healthcare setting
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This discussion board post will focus on healthcare teams and healthcare competence. I will start this post with giving my opinion on what a health care team is, and how I define competent care. Then I will share my new opinion on healthcare teams and competent healthcare based on my reflection of watching the TED talk by Lorelei Lingard. Her focus is on healthcare competency.
Prior to watching the TED video, I would define healthcare team as a group of healthcare professionals needed to care for an individual. Based on the individual’s health care need, these healthcare professionals could be: physicians, nurse practitioners, nurses, anesthesiologists, nursing assistants, pharmacists, paramedics, and laboratory personnel. My thoughts about
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In order to achieve the goal of competent healthcare, all members of the team need to work well together. Time can be a barrier to teamwork in healthcare. Patient ratios to healthcare workers can be overwhelming, resulting in time constraints by all members. Another barrier is effective communication between providers and between the patient and family. Providers can neglect to pass on pertinent information to one another resulting in incompetent care being provided. Patients and families can have poor communication tools, and not provide their provider with accurate information, thus leading to incompetent …show more content…
Lorelei Lingard was the speaker on the TED video. She made a great point, that while you can have fully competent healthcare individuals, and simultaneously have an incompetent healthcare team. For instance, people often see different specialty doctors for different illnesses. Each of these physicians may be completely competent individually, but if these doctors do not communicate with one another there can treatments by one team member that are not medically safe due to treatments given for health conditions by another doctor. Things can fall through the cracks if there is not a competent healthcare team in place.
Where I work we use a computer called EPIC. Many doctors’ offices and hospitals use this same system. The benefit to this is that doctors have instant access to all medical treatment being given, and medical illnesses the patient has. The downside is that, not all doctors’ offices and hospitals use the same system. This is a problem when trying to treat someone that you do not have access to all their medical information. Lorelei suggests that changing our mindsets of having very competent individual to having a collectively competent healthcare team needs to start at the very beginning of the educational
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
In addition to having a specific objective assign and a clear role every team member should have the proper education that allows her to complete the assign task(s). Also an open and constant communication within team members is important, since the feedback from each other can help to the growth of knowledge of each of the team members as an individual, as well as it helps to resolve any issues or errors found within the interdisciplinary care model. Another important characteristic of a team member is the ability to be able to provide support to other team members even if this means taking on extra workload for a short-term period, while the other team member stabilizes herself and becomes available to take over the assignments left
In today’s health care organizations, fewer and fewer individuals are working as solo practitioners ; instead, health care is increasingly delivered through teamwork, and teams are a vital component in health care organizations(McConnell,2006). Bauer and Erdogen (2009) define a team as a “cohesive coalition of people working together to achieve mutual goals”. (p.213). According to McConnell (2006) , teams are united by a shared purpose , regardless of the team’s type, composition, degree of performance, or reason for being. In health care organizations, teams are utilized by leaders to address problems and perform tasks. McConnell (2006) states that teams can benefit the organization because they provide greater expertise, enhance morale, improve personnel retention, increase flexibility, and create synergy in the workplace..
The demands on health care providers to provide the best quality care for patients is increasing. With added responsibilities and demands on our health care workers, it is hard not become overwhelmed and forget the reason and purpose of our profession. However, there is a way where all professionals can meet and come together for a common cause, which is the patient. A new approach in patient care is coming of age. This approach allows all health care professionals to collaborate and explore the roles of other professions in the hope of creating a successful health care team. This approach is referred to as the Interprofessional Collaboration Practice (IPC). To become an effective leader and follower, each professions will need to work together
They are to assess, evaluate, share and collaborate patient information to other health professionals to maintain quality and safe care delivery (NMBA, 2010). For example, scenario two illustrates an effective collaboration and communication between the nurse and other health professionals (Scenario 2: Leadership and teamwork in medical emergency teams [Scenario 2], 2012). She made recordings of the patient’s health status, and was able to share her analysis to the leader which enabled him to devise a plan and inform the family immediately. Therefore, effective team work is evident in scenario two. They were able to communicate, trust and respect each other’s opinion in which it provided the most appropriate treatment for the patient (Scenario 2: Leadership and teamwork in medical emergency teams [Scenario 2], 2012). On the other hand, in scenario one, the enrolled nurse failed to evaluate and record her assessment regarding patient’s health (Scenario 1: Leadership and teamwork in medical emergency teams [Scenario1],
...covery of their loved ones. All members of the healthcare team must attempt to provide family and client centered care in order to keep a good balance in the care of the patient.
According to Poorolajal, medical errors occur when health care providers choose inappropriate methods of care or improperly execute an appropriate method of care (Poorolajal, et al. para 5 -10), which could potentially lead to loss of life and severe or permanent trauma to the victim. Valiani et al. argues, “Committing an error is part of the human nature” (540). Valiani et al. insist that no health care practitioner is immune to committing an error event if they demonstrate mastery of their skills (540). However, error in health care systems is dependent on many causes and factors. Management of such factors is essential to reducing the occurrence of errors in a health care system. Therefore, what strategies can medical practitioners implement to reduce medical errors? Medical practitioners can implement strategies such as communication, verification, and eliminating extended work shifts. These strategies are most effective because they help medical providers fulfill their full potential in doing their job in the most effective
A multi-professional team is the make-up of a number of health professional’s with different skills sets, in order to comprehensively treat a patient to optimal functioning. Multi-professional teams are ‘a fundamental principle of primary health care delivery and a holistic approach to health’ (Alperstein, 2009: 16) as they combine the knowledge of multiple health professionals in order to deliver comprehensive care. In understanding the dynamics of a multi-professional team, I will create a scenario and explain, using Barr’s competencies, the workings of a multi-professional team.
Teamwork: It is about health service members and health system working together collaboratively in providing care to each patient to bring out best patient results.
Our clinical knowledge is expanding. The researcher has first proposed the concept of electronic health record (EHR) to gather and analyze every clinical outcome. By late 1990s computer-based patient record (CPR) replaced with the term EHR (Wager et al., 2009). The process of implementing EHR occurs over a number of years. An electronic record of health-related information on individual conforms interoperability standards can create, manage and consult with the authorized health professionals (Wager et al., 2009). This information technology system electronically gather and store patient data, and supply that information as needed to the healthcare professionals, as well as a caregiver can also access, edit or input new information; this system function as a decision support tools to the health professionals. Every healthcare organization is increasingly aware of the importance of adopting EHR to improve the patient satisfaction, safety, and lowering the medical costs.
The purpose of this paper is to discuss the current issues associated with teamwork and collaboration in healthcare. In addition, this paper will
A lack of proper leadership, stress among team members and interpersonal relationships all contribute to issues within integrative healthcare teams. When not effectively
During a week’s stay at the hospital patients can see and interact with as many as 50 different employees, such as physicians, Nurse practitioners, nurses, patient care technicians and other health professionals. In this fast paced environment, it is critical to have team collaboration, when healthcare professionals do not communicate it puts patient safety at risk. The lack of communication leads to mistakes, such as misinterpretation of information unclear orders over the phone, lack of critical information being passed between providers (O’Daniel & Rosenstein, 2008).
The teamwork is usually defined as the process of working together in a group to achieve a common goal. These days working in groups is inevitable. Whether it is a school assignment or working in a clinical settings, we have to work in groups to accomplish a task. We cannot expect to work in isolation all the times. (Stonehouse, 2011)
The health care is extremely important to society because without health care it would not be possible for individuals to remain healthy. The health care administers care, treats, and diagnoses millions of individual’s everyday from newborn to fatal illness patients. The health care consists of hospitals, outpatient care, doctors, employees, and nurses. Within the health care there are always changes occurring because of advance technology and without advance technology the health care would not be as successful as it is today. Technology has played a big role in the health care and will continue in the coming years with new methods and procedures of diagnosis and treatment to help safe lives of the American people. However, with plenty of advance technology the health care still manages to make an excessive amount of medical errors. Health care organizations face many issues and these issues have a negative impact on the health care system. There are different ways medical errors can occur within the health care. Medical errors are mistakes that are made by health care providers with no intention of harming patients. These errors rang from communication error, surgical error, manufacture error, diagnostic error, and wrong medication error. There are hundreds of thousands of patients that die every year due to medical error. With medical errors on the rise it has caused the United States to be the third leading cause of death. (Allen.M, 2013) Throughout the United States there are many issues the he...