Food Allergies

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Escalation in Customer Food Allergies For the past decade customer food allergy incidents have been notably on the rise. In some cases so severe that sixty –three fatalities have occurred nationwide between 1996 and 2006 states the

4Food Allergy and Anaphylaxis Network. The most common allergens

include dairy, eggs,

5peanut, tree nuts, fish, and shellfish as

well as soy and wheat. It is believed the increase may be in part due to insufficient food allergy knowledge in the restaurant industry. Another thought is the "Hygiene Hypothesis" which states that a possible reason for the rise in people with allergies could be due to the escalation in antibacterial products and higher sanitary surroundings. The immune system turns on the food to protect the body. Could it be the economy? Are managers not including allergy awareness education for their employees due to cost? Do restaurants know how to handle food allergies? Do they want to go the extra mile to serve the customer that walks into their establishment with food allergy? I know from experience how difficult it is to get exact ingredients used in a dish from a server. Most times I'm answered with "I don't believe so, but let me check." It's a good practice for servers to ask chefs about the dish but, what if the chef is not available and you as the server missed pre- shift and were not aware the executive chef decided to use a new, less expensive product. Some restaurant entrepreneurs open restaurants for the simple reason of making money. Others are really committed to customers and implement extra steps to ensure satisfied patrons by offering whole foods or adopting menus which rely solely on foods and ingredients available by season. There are a couple of famous restaur...

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... out new concepts. Short cuts are being formulated every day. We need to be well prepared for the possibility of a life-threatening emergency.

Works Cited

1"Welcoming Guests with Food Allergies to Restaurants", 2011. The Food Allergy & Anaphylaxis Network,

25 April

12011 http://www.foodallergy.org/page/restaurants-guests-with-food-allergies"The Allergy

Issue," QSR Magazine, 25 April 2011. http://www.qsrmagazine.com/food-safety/allergy-issue Hensley Sue. "News Release" National Restaurant Association, 25 Aug 2008, 26 April 2011

3http://www.restaurant.org/pressroom/pressrelease/ index .cfm?ID=

1668 Santovec, Mary Lou "Serving the Customer with Food Allergies," Wisconsin Restaurant Association, 26 April 2011 http://www.wirestaurant.org/press/alerts/090819_allergies.php

2Hernandez 1 Hernandez 2 Hernandez 3 Hernandez 4 Hernandez 5 Hernandez 6 Hernandez 7

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