Factors To Consider When Promoting Effective Communication Essay

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We all communicate in different ways for all sorts of reasons. People communicate to express their needs such as:-
• To share ideas along with giving and receiving information
• To reassure and express their feelings
• To build relationships whether personal or professional
• To be able to socialize within the community
• To ask questions to gain knowledge
• To share their own experiences
• To express feelings and emotions
• To be able to encourage others and show that they are valued
1.2 Explain how communication affects relationships in the work setting.
We all need to communicate whether that’s in a personal or professional relationship.
In a work place setting we have to communicate with colleagues, managers/seniors, relatives and outside …show more content…

It could also be down to the fact that the individual has his/her own preference on how they like to communicate.

2.2 Describe the factors to consider when promoting effective communication.
There are many factors to consider when engaging with other and engaging effective communication, I would:-
• Think about the environment and whether it is appropriate for purpose. Is it a quiet area, can the area be adapted for confidential discussions, is the area well-lit, comfortable and warm.
• Would you need to adapt your communication skill? This could be speaking slowly and clearly, louder if service user is hard of hearing, would you need to use more facial/hand gestures and eye contact for individuals that are non-verbal. This could also be in the realms of picture prompts, object prompts,
• Would the individual need support by requiring an interpreter (for non-speaking English), a family member present.
• Would the individual have to ability to understand what is being discussed or would they require further support from a family member. Dose the individual suffers from mental health issues; short memory, dementia, learning disability

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