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Negotiation case study
Negotiation processes
Negotiation processes
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To be a good negotiator, you must be very argumentative and opinionated.
Disagree
I believe that negotiation is about persuasion and not argument. To be persuasive, negotiators must be well prepared and having a goal in mind. Negotiators should plan their BATNA in advance. BATNA means the Best Alternative to a Negotiated Agreement. You should not expect success in negotiation unless you are able to make the side an offer they find more attractive than their own BATNA. [1] For instance, if I can establish a better offer, the other party may want to drop his offer and accepts mine. However, if the BATNA is worse than that offered by the other party, I would have to seriously consider accepting the other party’s offer after making an effort to improve its terms. Persuasion also comes with effective communication. The modern world today calls for a highly effective communicating skill in order to ace any negotiation. Effective communication includes not only the ability to communicate, but to listen and emphasize. These are very important in negotiating effective agreements. Communication is in our daily lives and is essential to build up good relationships within one another. A good relationship often holds mutual trust and understanding that boost the negotiators ability to influence. A negotiator who recognises the point of view from which the other party is working on is more likely to communicate persuasively, with almost no misunderstanding. To be persuasive, negotiators must make the offer attractive to the other party and emphasize those features of the offer that the other party is likely to find appealing. [2] This will influence the other party to have the urge of saying “yes” and will increase the likelihood that he or she...
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...and compare from one deal with another. In negotiations where there is sole supplier for example, the negotiator will have less bargaining power. Good negotiators also try to improve their alternatives. For instant if A negotiations with B extend over a period of time without having any conclusion yet, A could keep an look out for other better alternatives. I also believe that good negotiators count on their own luck at times. For instant, A is looking for a job that pays him S$8,000 per month. Company X posted on the internet that they are recruiting someone urgently and that job position suit A, but only pays S$6,000 per month. However, A gave it a try and apply, but negotiate about the salary. As Company X is urgently looking for someone who is suitable, they agreed to pay A S$7,000 + S$1,000 shift allowance. This concludes that both parties came to an agreement.
Negotiation is a fundamental process used in resolving conflicts, making business deals, and in managing working relationships with others. Negotiations occur for two reasons: (1) to resolve a problem or dispute between parties, or (2) to create something new that neither party could do on its own.
The first common theme is the importance of clear strategic intent and big picture thinking in negotiations. Before taking the Negotiation Behaviour unit, I always perceived negotiation as a fixed-pie, a zero-sum gain situation, where one party wins and the other party loses. This belief has often led me to a competitive behaviour in negotiation by trading the big picture thinking with the need to win, getting too detailed too quickly, leading to a positional approach instead of having a broad goal and explore for ways around problems to create value and get the best outcome.
Good preparation allows you to strategize with the ability to think quickly in the negotiation room. There are several different formats and styles of negotiations. The use of a certain style depends on elements such as the strength of the relationship, the urgency of the situation, the intricacy of the issues, and the content of the negotiation. Each format and style has its own strengths and weaknesses and can be strategically used in various types of situations. As mentioned, the preparation of a successful negation is necessary, especially concerning your BATNA. We have been able to explore such preparation and methods by participating and conducting negotiations with our peers. The following negotiation studies proved to have their own dynamic, thus accounting for a different preparation and negotiation tactic for each.
A key fundamental of successful negotiation is to be confident in what it is you desire to attain and also what you are prepared to settle for. Another key fundamental is to know what the other persons needs and objectives are in other words know what their strengths and
The topic for my real world negotiation is to come to an agreement with my supervisor for a promotion as well as an increased salary. I currently work as a student assistant at the student services Planning, Enrollment Management, and Student Affairs (PEMSA) department. My goal is to increase my hourly pay from $10.15 to $12.70, a 25% increase. Having worked in this department for three years, I have taken on tasks not part of my job description such as processing return mail, data entry, and supervision.
Lewicki, R. J., Saunders, D. M., & Barry, B. (2010). Negotiation: Readings, exercises, and cases. New York: McGraw-Hill Irwin
It is the employers legal duty to bargain with union representatives and employees to negotiate agreements through good faith collective bargaining. Additionally, if an employer chooses to intentionally bargain in bad faith, legal remedies should be adequately enough to promote the National Labor Relations Act’s goal of good faith bargaining. For example, refusal to provide information to the union as requested, is a form of bad faith bargaining. Another known example of bad faith bargaining is an employer intentional failure to meet with representatives within a reasonable time (Drotning & Lipsky, 1969). Legal remedies for unacceptable behaviors consist of enforcing the employer to pay for expenses wasted, for prolonged negotiation (Droning
Negotiation occurs almost every day in our personal and professional life. Having superior negotiation skills can be critical to the success in our personal and professional life. This essay will illustrate the negotiation style, the planning and the execution of my negotiation skills. I planned on using my negotiation skill on reducing the cost of monthly rent for the apartment. After the reading from Negotiating for Success: Essential Strategies and Skills by George Siedel, one gains success through initiating and stirring the process, and excepting there to be room for change. So, off I set to meet the landlord to negotiate a new price for the monthly rent agreement on the Lease
Negotiation approaches are generally described as either distributive or integrative. At the heart of each strategy is a measurement of conflict between each party’s desired outcomes. Consider the following situation. Chris, an entrepreneur, is starting a new business that will occupy most of his free time for the near future. Living in a fancy new development, Chris is concerned that his new business will prevent him from taking care of his lawn, which has strict requirements under neighborhood rules. Not wanted to upset his neighbors, Chris decides to hire Matt to cut his grass.
Negotiation is the process enacted by two or more parties, to resolve a difference and ideally create a solution benefiting all involved parties. Negotiation is all about knowledge, strategies, your preferred stance taken in the process, how much concession you can afford to yield, and what your ultimate goal is. Is your goal to take all the share and value of the available resources? Or are you the kind of person/company that is willing to take the extra mile to create equal value for both parties, ultimately adding value to the relationship? The process will always depend on the company, each team players' personality, trust and situation. A good negotiator will study their opponent, gain all knowledge needed and be able to adapt to the nature of the deal in short notice. We use the method of negotiation to solve problems and disputes taking place in business, government, between countries, and even in our day-to-day life, such as marriage and divorce, parenting and family.
Negotiation has been used as a vital communication tool not only in business but also in social intercourse. It helps people make common agreement and avoid conflict. So we need to use the tactics which we learned from this course and books to do more practice, only in this way we can gain advantages in negotiation.
Negotiations always occur between parties who believe that some benefit may come of purposeful discussion. The parties to a negotiation usually share an intention to reach an agreement. This is the touchstone to which any thinking of negotiations must refer. While there may be some reason to view negotiations as attempts by each party to get the better of the other, this particular type of adversarial negotiation is really just one of the options available. Among the beginning principles of a negotiation must be an acknowledgment that the parties to a negotiation have both individual and group interests that are partially shared and partially in conflict, though the parameters and proportions of these agreements and disagreements will never be thoroughly known; this acknowledgment identifies both the reason and the essential subject matter for reflection on a wide range of issues relevant to a negotiation. (Gregory Tropea, November 1996)
I have been a buyer for 20 years for various manufacturing companies. One skill I continue to hone is my negotiations skills. Negotiations are a vital function of a buyer in a company. Profit not only comes from the sale of a product, but also by how much a buyer can negotiate lower prices for the raw materials. Other circumstances where negotiation is favored include: when early supplier involvement is employed, when tooling and setup costs represent a large percentage of the supplier's costs, when production is interrupted frequently for change orders, or when a long time is required to produce the purchased products (Hillstrom, Nov 2001).
...is act as a guideline for the negotiators. This is because negotiation is part of problem-solving method. Basically, negotiation is used to resolve a conflict or argument without offending others. In addition, it is done by peaceful manners. Nevertheless, negotiation in diplomacy is not only limits within the context of international relations, but, it also can be applied in our daily life communication with one another.