Evolving Communication in Technology

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Evolving communications technology has changed the way business personnel communicate within an organization. The use of technology allows companies to be more dynamic and adaptive to changes by allowing instantaneous communications via interconnected computer networks. This dependency on information and communications technology has evolved these emerging technologies as crucial tools for providing operational support to business communications tasks (Wilkinson, 2006). Remaining competitive is a primary goal of organizations and effective communications help companies achieve this goal. Competency in communications is considered the root of success for many activities including planning, organizing, team work, and leadership (Waldeck, Durante, Helmuth, & Marcia, 2012).

Significance

In the past, communications primarily consisted of phone calls or typed messages put onto a bulletin board. Meetings were held in conference rooms with information and ideas being exchanged by conversation and on whiteboards or flip charts on easels (Burg, 2013). Phone calls were generally a one-to-one way to exchange ideas and information with some organizations using conference calls, where multiple people could talk and listen during one call. These ideas and communications were then spread throughout the organization by memos and word of mouth. In some cases, members of an organization never received the intended messages. When using these methods of communication, information was spread at a slower and sporadic pace in an organization.

Today, business communications are almost instantaneous. The advent of the internet and evolution of information technology has created evolving communications technologies that are changing the metho...

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