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Technology and its effects on communication
Technology and its effects on communication
Technology and its effects on communication
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INTRODUCTION: Communication is a vital part of everyday life. With lack of communication, simple everyday tasks have to potential to become great burdens. With a wide range of communication channels, the information can be sent down the wrong path, misunderstood, not responded to in a timely manner, sent to the wrong department, or not received at all. This report focuses in on technology’s impact, lack of employee adaptation, and the low level of soft skills in the workplace. The consequences of making a poor decision affect efficiency, timeliness, and how effective the message is. CAUSES OF COMPLICATIONS TECHNOLOGY: Technology has allowed for great advances in communication. The ease of communicating with executives across the globe has been simplified by pushing a few simple buttons. The addition of channels such as video conferencing, smart/mobile devices, podcasts, and telephones have also helped reshape how the workplace operates. With the additional channels added, the problems arise (Guffey, 2011). As a result of the variety of communication channels available, the message can be sent in an inappropriate fashion, overlooked, and there can be too much faith put into the machine. In recent years, there has been a noticeable spike in the use of social media. Social media is a perfectly acceptable channel when communicating with friends and family in a nonprofessional manner. Using social media in an attempt to communicate in the workplace is seen as immature and unprofessional. Also, internet hackers can spam an account, launch viruses, or employees can post negative comments on the web pages (Daniel, 2012). Personal use of social media can also cause weaker ties to form amongst coworkers. This produce... ... middle of paper ... ...re, 2013). CONSEQUNCES: Along with causing confusion and miscommunication, messages that are sent down the wrong channel are the source of delays in time, poor reflection on the company/department, and ineffective messages. With time sensitive information, it is essential to know the appropriate method of communication. Knowing what is appropriate, be it email, making a phone call, or delivering the information face-to-face can make all the difference. Information is very situational, so knowing the appropriate method to choose is important. If it is a negative statement, such as letting an individual go, then the method should be able to portray emotions that cannot be misconstrued. Relating news that will negatively impact the receiver should be delivered in a richer channel. Media richness is used to help reduce the ambiguity of the message (Newberry).
A healthy flow of upward and downward communication ensures that the communications between managers and employees is complete. For example, in 2010, Kroger surveyed over 200 thousand employees in its “Associate First Tracker survey” and found the feedback both invaluable and “humbling.” Kroger then communicates the findings with their employees who participated which will then generate a new dialog in regard to what the next steps should be (Orgel, 2010). The final channel of communication is the use of horizontal communications between coworkers. This can...
Adler, Ronald B., and Jeanne Marquardt Elmhorst. Communicating at Work. New York: McGraw Hill, 1996.
As a result of the ineffective communication system, Littleton faces a number of issues which ultimately has affected the bottom line of the company. Key challenges to note are low employee morale, low level of unity within the organization, poorly designed organizational structure and confusion in interpreting procedures and rules. Improving the accuracy and speed of the flow of communication should be an important first step in the resolution of the presented issues, thus allowing the organization to function more effectively and efficiently.
In the last few years social media and technological tools have become a significant part of communication and their popularity has expended to the all areas of our life. The youngest generation of "always on," those who are always connected, post, like, comment, and provide information about every aspect of their life (Imaging the Internet, 2012). This phenomenon, has expanded also into professional lives, business, and health care environments (Randolph, 2012). Undoubtedly social networking like Facebook, Instagram, Twitter, Pinterest or many different blogs are an indispensable part of our reality, however as the most popular modern communication tools are also not free from abuses and carry some ethical issues. A proper use of social
There are vast communication differences between males and females, which makes it difficult for the two sexes to maintain stable and functional relationships with each other. Areas in which these problems occur include children’s development, friendships, romantic relationships, and work environments. If these communication problems continue to persist in heterosexual relationships, our nations heterosexual divorce rates may rise well over 50% in the next few decades.
Everyone is now using social media for their personal use and to communicate in many ways. Social media is a way for businesses and health care professionals to include social networking to educate, promote, improve or enhance the work place. According to the article by C. Lee Ventola (2014). Social media refers to “Internet-based tools that allow individuals and communities to gather and communicate: to share information, ideas, personal messages, images, and other content: and, in some cases to collaborate with other users in real time”.
the message itself. The art of communication has been lost in the fast paced effort to keep up
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
While technological innovations can provide increased opportunities for organizations and give them a competitive advantage, not all employees respond well to changes in their everyday workflow. When an organization updates its systems, it can face some resistance from employees, especially when the employees do not feel properly trained and lack the confidence in using the new system. Employees may grow frustrated and become less productive and efficient. In some extreme cases, technology can also replace some of their duties and make their positions obsolete, leaving them out of a job. This ties back to the need for job security. Technology has come a long way in the past 50 years and the types of challenges just mentioned are a lot more common in this day and age than they were before. Therefore, managers need to adapt to this changes in the work environment and find a way to satisfy their employees’ needs while increasing work performance and
Technology and Communication Have you ever misunderstood something that was sent via text or email? Believe it or not, simple messages are sent everyday through text, email, or online chats that are misunderstood because of the lack of body language and tone of voice that we lose with communicating through technology. People in the present society have turned from the use of the old means of communication to the more advanced and technological ways of communicating. Technology has made it easier for people to communicate in a faster, efficient, and cost saving means through the introduction of the communication channels. Communication is an essential part of life.
Since the introduction of internet in the 1990’s, its importance worldwide has always grown tremendously. From the first email send to the domination of Facebook and other social media websites, it has changed the way people communicate. The use of social media is increasingly becoming the preferred way people share their daily activities, ideas and knowledge and that is why it’s the most talked about and used platform. Many companies are encouraging their employees to use various social media platforms and engage online for office productivity, posting opinions and presenting their thoughts. Corporations realize that Social Media tools such as blogs, forums, podcasts and social networking websites makes internal communications faster, more convenient and effective. Social media is a low-cost, high-impact tool that can also complement and reinforce your existing communications efforts. It gives a new dimension to internal communications in many ways: building relationship with employees, leads to diverse thinking and innovation, and reduce costs and Increase Productivity. Social media has impacted positively in the business world, but its downside has impacted teens in high school, with issues such as cyber bullying, and people using Facebook and twitter to get over their boredom and research proving that the more they use social networking websites the more envious they feel.
The results prove that the complexity of today’s professional transactions requires the speed and convenience of communication technology. Computer-based interactions like Skype, email, instant messaging, and Chartrooms have brought us closer than ever, and the lines that separate us geographically have been rendered almost imaginary by the advent of information technology. Yet, there is widespread evidence that face to face is more valuable than computer-moderated communication channels in building positive supervisor-employee
With easy access to it at all times, employees have been using social media at work hours more frequently than it was a couple of years back . This often leads to negative issues that affect the employees and the employers. It has become common for employers to hold social media training sessions; however the workplace needs to take caution to not set unreasonable or unrealistic standards upon employees. This may ignite debate and cause issues between the workplace and the employees. A study conducted by Nuclear Research show that employees who use social media in the day lose 1.5% productivity . Instead of performing work, employees satisfy their desire to check social network sites. When discussing the issue, Aji John of SA Water stated that, “using social media for personal use should only be used in pers...
Social Media means the use of web-based and mobile technologies to make communication an interactive dialogue. It takes on many different forms including social blogs, Internet forums, magazines, micro blogging, photographs or pictures, wikis, videos, podcasts, rating and social bookmarking. With the world in the midst of a social media revolution, it is very obvious that social media like Facebook, Twitter, WhatsApp etc., are used extensively for the purpose of communication. This form of communication can be done with a person or a group of persons. Today most of the people working in the organizations, especially the young generation are hooked on to the different social media for keeping in contact with their peers. It is media for the social interaction as a superset beyond the social communication. There are both advantages and the disadvantages of using social media. One very important advantage is online sharing of knowledge and distributing information among the different groups of people. And this online sharing of information also promotes the increase in communication skills among the people. There are also disadvantages of
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.