Communication and Technology

"Regardless of the changes in technology, the market for well-crafted messages will always have an audience” (Steve Burnett). Communication starts with an attitude and ends with knowledge. Defining communication is a process of understanding our experience with the use of verbal and non-verbal messages (Beebe, Beebe, & Ivy, 2007; Ivy & Wahl, 2009; Regenbogen et al., 2012). Therefore, choosing the best way to communicate with an audience or another person has its advantages and disadvantages. Such as selecting demonstrative communication, a non-verbal way of communicating that is like a back-up to verbal communication. It is known that when communicating it is 55 to 65 percent of a person’s body language (Boosting your image, 2006). Then the sender’s tone, kinesics, facial expression, and eye contact measures how the receiver interprets the information given.

Kinesics is the process recognized in non-verbal communication as a person’s body language along with how they carry themselves (Wahl, S. 2014). How a person carries themselves can be considered self-efficacy, which is a person’s faith in their ability to carry out a specific behavior or produce a desired outcome (Feldman, 2013). A person’s body language has a lot to do with the level of their self-efficacy. Consider the numerous businesses with many people that have different characteristics. In each of these characteristics, there is any attitude, which is obvious by reading their body language. An attitude is not always defined as bad; it could be a good attitude. Such as a person’s body language with poor posture can show that person is unsure of themselves, when a good posture can show confidence. A firm handshake can give a great first impression of a person, and a we...

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...idered when observing non-verbal communication, however this is the beginning. All the same when communicating with an audience, people are looking and listening. Even so not all the signs will be the same with each individual. Getting to know that person and questioning them about the signs in question, will get the right answer.

Works Cited

Body Language, 2014. Mind Tools, Essential skills for excellent career. Retrieved by; http://www.mindtools.com/pages/article/Body_Language.htm Chapter 4: Boosting your message with your body language. (2006). Bloomsbury Business Library - Give Great Presentations (pp. 35-46). A&C Black Publishers Ltd.

Feldman, R. S. (2013) Psychology and your life (2nd ed.). New York, NY: McGraw Hill.

Quintanilla, K., & Wahl, S. (2014). Business and Professional Communication: Keys for Workplace Excellence (2nd ed.). Los Angeles, CA: Sage.