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Performance management instrument
Critically evaluate Maslow‘s hierarchy of needs
Performance management instrument
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The case analysis will examine and identify Engstrom’s root organizational issues. The analyzation of the root causes will determine how to overcome challenges that Engstrom faces with their employee behavior within the organization. The results will administer the results to fix a broken system within the organization to make satisfactory progress across the board. Identify root organizational issues In May 2007, the Engstrom Auto Mirrors plant was facing the crisis. The business was doing badly and the sales had started to decline in 2005. Thus, there was a steep reduction in plant productivity and employee morale was at an all-time low. The company used the Scanlon Plan as an incentive for staff (Beer & Collins, 2008). The core element or …show more content…
• The most important part was that workers began to take the bonus for granted and expected it as part of their salary, rather than a performance bonus. This reduced the motivation among the workers and reduces the plant’s overall performance. • Then there was a layer of distrust for bonus calculations and that company might be making up the numbers and giving the workers their fair share (Beer & Collins, 2008). Analyze root causes Employees are emphatically inclined to resist the incentive as they are not secured in their roles of employment. Henceforth, Maslow’s hierarchy of needs are not being satisfied and/or fulfilled at Engstrom (Robbins & Judge, 2015). Monetary gains are not a beneficial factor to determine the needs of employees, as employees want to be challenged and desire more tasks than the monotonous everyday tasks (Borison, 2014). The bonus incentive has shown dissatisfaction between employees and managers. The equity theory judges the fairness between employees who compare ratio inputs (contributions) and outputs (rewards) to other employees within the organization (Newstrom,
The plan paid out bonuses regularly along with paying a percentage of the labor savings each month. Which motivated all of the employees to increase their morale and increase their productivity. However, the only misleading part about the Scanlon plan was that the employees began to believe that the bonus was part of their regular paycheck, instead of relating the bonus with their own improved efforts they put into the company. Therefore, expectancy theory has been a dominant model in explaining how people make decisions regarding effort expenditure at a workplace; the conventional approach while applying the theory involved in multiplying the outcomes such as pay raise or promotion by expectancy of an outcome that will occur if a person works hard. (Biberman, G., Baril, G. L., & Kopelman, R. E., 1986, p.2). Furthermore, the results in the expectancy theory would be obtained by a motivational force score that would possibly predict work effort and job performance across the employees. So, it is ideal that the employees would respond in a positive manner to the following three essentials for them to employ extra effort and performance on a specific job. The three essentials are the following: expectancy, instrumentality and valence are linked to motivation. If an employee feels valued and rewarded for the efforts they’ve
Firstly, there was compelling emphasis placed on exterior factors, for instance, Scanlon Bonus Plan, a motivator plan that inspires and drives employees’ performance, yet neglected to cultivate workers ' needs. If the Plant business integrates the Maslow’s Hierarchy of Needs into their strategic management process, it will guide them in evaluating employees’ needs. Engstrom Auto Mirror Plant should settle on the choice of keeping the current system in place, modify it, or design a new incentive plan. Keeping the ongoing incentive plan would be an awful decision for different reasons that were examined in preceding milestones; subsequently, the undeniable decisions would be to either correct the present plan or to make an altogether new one. For this proposition, it is ideal that a new incentive system be
The absence of appropriate motivation, fairness, and communication are recognized as the root causes of the issues at the Engstrom Auto Mirror Plant. These are the real issues that added to the decrease in efficiency and product quality. Workers who are affected in an organization might be a result of de-motivation, poor communication, and personal conflict. The presence of these components is the thing that could result in a decline of workers’ productivity, since workers feel they have no control over their work and what they produce. “The success of any Analysis Organization depends on the ability of managers to provide a motivating environment for its employees” (Osabiya, p. 63).
Engstrom Auto Mirror Plant case analysis exhibits mundane organizational conduct controversies and worries with building relationships with workers. Managers of any organization goal should build and maintain a positive and open communication with workers and job fulfillment as the root based of a successful organization. Engstrom Auto Mirror Plant is in incredible misery due to absence of worker motivation; they have sufficient equipment but lack incentives to keep workers contented. The objective of this milestone is to identify the root causes of the organizational issues that Engstrom Company faces and examine underlying concerns from a human behavior viewpoint. In addition, provide proposals for organizational development that will increment
For my second recommendation, in order to help with the problem with business having trouble with keeping employees motivated to work for them for longer, businesses should reward employees with bonuses if they stay for x amount of year(s). This will keep employees motivated to continue working at their place of employment and decrease turnover.
The root causes of the organizational issues at the Engstrom Auto Mirror plant are clear and obvious. After reading and rereading the article by Beer and Collins (2008), it appears that the main root causes of Engstrom Auto Mirror’s productivity problems are the economy, a lack of needed employees, and finally, Bent’s failure to keep open communication and positive behavioral theories like neo-classical organizational theory and systems theory alive in the organization. The economic downturn in the auto mirror industry and the subsequent layoffs of 46 workers (around 18 percent of its workforce) caused Engstrom Auto Mirror’s production and product quality to fall behind, leading to the disgruntlement of Bent’s employees. The company had promised
This form of reward is in the form of VIP access, giving the employees power, promotions, or offering trips or getaways. These types of rewards give the employers something to look forward to, it also gives them a new exciting opportunity. Privileges and rewarding events fall into the esteem need of Maslow’s Hierarchy of Needs. This form of reward also falls into the Herzberg’s Two-Factor Theory, relating to motivators. The reward acts as a motivator where it gives people reinforcement for a job well done and interesting work or responsibility.
According to Herzberg’s two factor theory, there exists ‘hygiene factors’, extrinsic factors of a workplace that lead to either dissatisfaction or non-dissatisfaction, but not motivation. As well, there are motivation factors, intrinsically rewarding factors of a workplace that “[emphasize] factors associated with the work itself or with outcomes directly derived from it”. In raising the salary of his employees, Dan hoped that the extrinsic reward of a pay increase would lead to intrinsically beneficial opportunities for personal growth for his employees. The opportunities for personal growth should in turn further motivate employees in their job. When Dan chose to raise the salaries of his employees, he was “influenced by research showing
Incentive reward engagement offers a win-win situation for the employees and the company. Kelleher believes that incentive is a form of recognition and builds engagement through company’s and employee’s obligations towards a common goal (2014). The company has a “Growth Incentive Scheme” for the production workers. Special monetary incentives are provided should the workers achieve the monthly output target. Through the rewards, employees feel motivated towards their work and thus, contribute towards the company’s
Management spends a huge amount of time to design incentive systems and schemes to motivate their workers and to ensure they work in their best possible manner. Motivating workers by giving them decent pay helps in winning employees heart to make the work done efficiently, significantly and effectively. The most effective way to motivate people to work productively is through individual incentive compensation (Pfeffer, 1998). An attraction of getting more is a powerful incentive to people for high performance. While most people agree that money plays a major role in motivating people, in organizations there is a widespread belief that money may also have some undesirable effects on morale.
Another example is CEMEX UK, a supplier of cement and ready mixed-concrete containing 4,000 employees. This company uses individuals’ rating in their end of year appraisal meetings to determine whether they are entitled to a bonus (Armstrong, MA, 2009). In return motivation for employees’ increases, instability in motivation reduces and personnel expenses also lessen. This further emphasises that performance management is a crucial topic to the successful operation of HRM in
I was introduced to the concept of bonus pay first-hand when I was hired on at Convergys in Longview, Texas in June 2013. Bonus pay was awarded to employees at Convergys for meeting a variety of pre-assigned goals. These goals were updated monthly by both our organization as well as that of the company we were subcontracted to, AT&T. As a call center employee, we were required to take calls and assist AT&T customers in all aspects of their cellular phone services, broadband internet services and cable television services. We were expected to treat our customers with the upmost respect and give them the best possible solutions to fit their needs and desires. At Convergys in January 2014, bonus pay was viewed as a bonus incentive in addition to our base pay to entice us to go above and beyond the normal of our scope. Incentives were offered based on our performance in a number of different sco...
If the organization succeeds then the employees also succeeds. Employees must see the bigger picture and must feel that they are part of the organization and not just a one man show.
There is considerable debate over merit pay and the effect it has on employees within an organization. Psychologists believe merit pay is related to the incentive theory of psychology; people respond to rewards and with the proper motivation, it increases performance (Cherry). Employers consider merit pay an effective tool and a form of competition strategy for motivating employees to achieve positive performance outcomes. Many employers ignore the fact that incentive plans may motivate some individuals while others have high work ethics and do not need motivation. The intent of this paper is to discuss merit pay used by companies, the motivational factors on employees to reach high achievement, and the challenges that employees face due
Although few individuals are motivated intrinsically from the pleasure or enjoyment an individual gets while performing the activity or by completing it, the majority of people are motivated extrinsically when they are rewarded by money, promotion, or bonus. For example, by linking motivation to one of the most famous motivation theories which is "Maslow hierarchy of needs theory", it's important that leadership understands the needs for employees' motivation for adequate workplace motivation. Maslow's theory states that people have a pyramid hierarchy of needs that they will satisfy from bottom to top. Starting from mere physiological subsistence the Maslow hierarchy of needs covers belonging to a social circle to pursuing your talent through self-actualization. Unfulfilled needs lower on the ladder would inhibit the person from climbing to the next step. The pyramid of needs is divided into two categories: deficiency needs (physiological and safety) and growth needs (belonging, self-esteem and self-actualisation). If the deficiency needs aren't satisfied, the person will feel the deficit and this will stifle his/her development. When Maslow's theory is applied to work situations, it implies that line managers have the responsibility, firstly, to make sure the deficiency needs are met. This means, in broad terms, a safe environment and proper wages. Secondly, it implies creating a proper climate in which employees can develop their fullest potential. Failure to do so would theoretically increase employees' frustration and could result in poorer performance, lowers job satisfaction, and increased withdrawal from the