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Important skills of interpersonal communication
Important skills of interpersonal communication
Effective communication skills
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Empathic listening is a vital skill, they may often be looked over. Empathic listening can be used in multiple different settings and situation, anywhere from a family member, close friend or even a coworker. We can define this listening as a type of listening and communicating where we give the individual time to speak and respond to help them through a hard time or difficult situation in which they may just need someone to listen. In our society today we often have a hard time putting down our phones and giving someone out full attention. This skill can really help someone feel better and as though someone cares about them. When we have situations in which we are struggling and need someone to listen often times the friend that listens and responds, who is the most supportive we will have a better relationship. This skill can bring people even strangers together. In some incenses we just need someone to pay attention and let us vent, maybe in a quiet location away from others where they will comfortable and not judged by others. …show more content…
At the workplace often we may run in to difficulties and need someone to listen to us as we vent and let out our frustration. As well as knowing we are not being judges as we speak. This skill is important is speaking with others, and reflecting on what they have said rather than trying to give advice or change the subject. Developing trust in the workplace is very important so that the business can thrive and be the best that it can be. Interaction between employees is something that can be looked over as important to a smooth running business. However, by being good listeners and having empathic listening skills the interaction between employees can improve. As they improve, trust will be built and the business and office will be more enjoyable to all. We can applied each of these to our friendships, whether they be lifelong friends are maybe just an
Listening is an important skill that many people take for granted. Listening empathelicay means putting oneself in “someone else’s shoes”. Listening only to get information takes away much of what the speaker is saying, by being able to empathize with someone one is on the same wavelength. In this world, there exist many different cultures and subcultures.
To understand what empathic attunement is it is also important to understand what empathy is. Empathy is the ability to place oneself in another persons shoes and see the world through the others persons eyes without judgement or criticism ( Goldstein, 2007). By having the ability to experience how it is for another person you can begin to understand how this person views the world they live in. It is important to remember that many clients present for therapy with a sense of vulnerability. They may have difficulty expressing their experiences and it is the therapists role to sense more and gain an understanding of what they are saying. E.g “Behind your words I am hearing you say that your sacred”. Empathy can help
People can communicate to understand each other or to work together as well. In a work setting, communication between workers and individual
Listening can be defined as empathy, silent, attention to both verbal and nonverbal communication and the ability to be nonjudgmental and accepting (Shipley 2010). Observing a patient’s non-verbal cues, for example, shaking or trembling may interpret as an underlying heart condition that may not have been addressed (Catto & Mahmud 2012). Empathy is defined as being mindful of and emotional to the feelings, opinions, and encounters of another (Merriam-Webster Online Dictionary 2009 as cited in Shipley 2010). Providing an environment conducive to nonjudgmental restraints allows the patient to feel respected and trusted whereby the patient can share information without fear of negativity (Shipley 2010). For example, a patient who trusts a nurse builds rapport enabling open communication advocating a positive outcome (Baker et al. 2013). Subsequently, repeating and paraphrasing a question displays effective listening skills of knowledge learned (Shipley 2010). Adopting a therapeutic approach to listening potentially increases the patient’s emotional and physical healing outcomes (Shipley 2010). Nonetheless, patients who felt they were genuinely heard reported feelings of fulfilment and harmony (Jonas- Simpson et al. 2006 as cited in Shipley 2010). Likewise, patients may provide
The Dalai Lama defines compassion as having much empathy for others’ till we can start to share each others’ own suffering. Empathy should be presented towards all beings including our enemies; that is the most effortless and purest form of compassion. The Dalai Lama would argue that when it comes to the use of compassion in our professional life is somewhat crucial or else “our activities are in danger of becoming destructive.” (Dalai Lama, pg. 64). This meaning that we wouldn’t consider the things we do or the decisions we make and how that might affect others’. The ideal of compassion can be applied to the professional life in many ways, such as leadership, relationships, job fulfillment and performance.
This skill is beneficial for you as an employee since it shows your supervisor that you have great interpersonal skills. You may have to work with a co-worker who you might not like, but you must tolerate them so you can get your work; you must learn to set aside your differences so that you can work with this person. If you work at a place that deals with customers, you will need good people (interpersonal) skills. If a customer is unsatisfied or unhappy, you must be able to calm them down. Typically, you should ask them why they are upset, relay their problem back to them in your own words (to show that you are listening), sympathize with them, and offer a solution.
According to listening expert and researcher Dr. Ralph Nichols "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening as Nichols points out is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Although critically important in everyday and professional affairs the specific skill of effectively listening unfortunately is lacking in most people. The ability to listen effectively significantly impacts all relationships be it professional, personal or social. The prevailing issue with effective listening however is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener.
This reflective essay has critically reviewed my personal and professional skills that are essential for communication and developing positive relationships with others. It has discussed the skills identified in the skills audit that I needed more confidence in for communication and effective relationships. It has finally linked two communication theories to both skills
One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers.
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
A person who is empathetic is typically highly sensitive and is able to absorb other people's feelings.
Empathetic listening involves much more than registering, reflecting, or even understanding the words that are said. In empathetic listening, you listen with your ears, but you also, more importantly, listen with your eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain, as well as your left.
These skills are very important if life. Working well with others is always a much-needed
Being empathic is important because you can understand how others are felt and communicate respectfully to the person. We will understand
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.