AT1 – Worksheet 2 (10%) ___________________________________________________________________
1. Identify and explain three benefits of building good workplace relationships. (3 marks)
A good workplace relationship is built on trust, mutual respect and empathy.
Trust is built by trusting team members and communicate about any issues that arises in the team. You would make commitment and believe in your ability to get the job done.
Mutual respect is when we appreciate and value the work of others and appreciate their strength in the workplace. You treat others like the way you would like to be treated at work.
Being empathic is important because you can understand how others are felt and communicate respectfully to the person. We will understand
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How can you be an effective leader in the workplace? You need to refer to the article ‘How to be an effective leader’ to support your ideas. (3 marks)
To be an effective leader in the workplace, you will need a real leader, promote positive organizational behavior and transition rather than trade.
Real leadership is yourself. They tend to be positive self-concept and attach importance to their followers. You are your strength and weakness of sanitary ware.
Positive organizational behavior is a effective leader in the workplace, because you set up a team strength, and work with partners to achieve goals. Their success brought confidence for the workplace.
Changes in the workplace lead to effective leadership. You lead your target, leading your team. They are usually a great communicator. They will identify changes and guide the team to complete.
3. You may find yourself working with an individual you do not naturally get on with. How would try to overcome a difficult relationship within the workplace? (1 mark)
If I was working with an individual that I normally get on with I will try to overcome the difficulties of relations in the workplace, through participating in conversion or go out for lunch with them know this person. I will ask them about their background and their favorite
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If provide feedback to colleagues, you don 't want to be criticized, you can give them some good feedback, and give some advice, not said harsh things to them. A feedback will lead to better quality of work and improve our work..
5. Define ‘emotional intelligence’ (1 mark)
Emotional intelligence is where we control and manage our emotions to relieve stress and to empathize with others. EI will allow us to to see what others are going through with their emotions.
Our EI is defined by self-awareness, social awareness self-management and social skills. Those with good interpersonal skills are mainly emotionally intelligent and can handle build positive relationships.
6. Why is emotional intelligence important to your career? (2 marks)
Emotional intelligence is important to your career because EI can lead to success and help develop those who are productive in their work. They are able to work in teams and are flexible to changes. It can also help express and understand feelings of each other.
Not having emotional intelligence will bring selfishness and aggogance to the workplace therefore high emotionally intelligence will bring positive relationship between you and your workmates in your
Many definitions exist on what leadership is. Despite the many differences in definitions, they all describe the leader as someone who influences others. Leaders transform individuals around them allowing them to work to their full potential. In order for a leader to be successful they must be knowledgeable, self- confident, and effective communicators. These characteristics will create a positive workplace environment that results in an increase in productivity. Leadership is not defined by titles or salary. Leaders must acquire their skills and continue to improve on them through learning. Good leaders provide a vision and help motivate others to make that vision happen. The leader must be effective and successful in creating a strong institution.
The theory of emotional intelligence is relatively new, however the psychological theory has become prevalent and many entities have adapted the principles of this theory in order to enhance relations within the professional environment as well as increase performance which ultimately lead to a positive place of work. (Allan Chapman 2014)
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
Emotional Intelligence, also known as ‘EI’, is defined as the ability to recognize, authoritize and evaluate emotions. The ability to control and express our own emotions is very important but so is our ability to understand, interpret and respond to the emotions of others. To be emotionally intelligent one must be able to perceive emotions, reason with emotions, understand emotions and manage emotions.
Applying these aspects of emotional intelligence has a significant enhancing effect on every aspect of life. It allows one to be self aware, improving the ability to process information about oneself accurately (Goleman, 2008). Emotional intelligence also affects management of mood in that it enhances one’s ability to manage emotions, create moods of positivity, and defuse bad moods. Emotional intelligence also comes in handy with regards to motivation of self. It increases an individual’s ability to overcome frustration, the ability to be persistent, ability to engage in tasks that are boring, but necessary, and to be involved in and cut out productive and non-productive actions respectively.
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
Leadership is the action of leading a group of people or an organization. Leadership is leading a group of people or company to reach a result or further and the organization. A leader is supposed to be an example of how all employees are expected to act and what they should be striving for. Good leaders also don’t use their position within a company to take advantage of the company and its employees. A good leader is supposed to be able to perform their job with high standards, efficiency, and honor. However, for every good leader, there are bad leaders and the worse the leader the more detrimental he or she becomes to employees and the company they run. Poor leadership skills can ultimately ruin a company 's chance of success. The attitude
In this report the importance of emotional intelligence and the different EI theories has been discussed. EI has become vital in our daily personal and professional life. In professional life it helps in the management of the conflicts and understanding the emotional level and the desires of the other person. At workplace the lack of emotional intelligence creates many issues. There should be proper education about the emotional intelligence. The Personal SWOT Analysis is way of judgment of individual character strengths, weaknesses, opportunities which can be gained and the threats which can face in future. This is the best way of judgment of one’s basic strengths so it can be used in best manner, weakness, so they can be overcome, exploration of opportunities and the management of the threats in best way.
Identity two (2) strategies you used to establish and maintain a positive workplace relationship with this person.
Now for the professional stuff, how much does Emotional Intelligence have on your professional success? Lets just say a lot, emotional intelligence is the strongest predictor of performance. Your emotional intelligence impacts most everything you say or do each day, and it can be developed. The pathway for your emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think about your experiences. They first however travel through the limbic system, the place where emotions are generated. So we have an emotional reaction to events before the rational brain is able to engage. It requires effective communication between the two parts of your brain. Emotional Intelligence has a huge system making it so much easier for you to control and stay aware of your emotions. Now, I’m going to tell you my experiences with Emotional
There are so many aspects to being an effective leader, yet they are so easy to achieve but some leaders do not care to. Effective leaders must motivate, value their employees, solve problems, and be accountable. An effective leader is said to know the organization, the purpose,
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well-known. In his articles and books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the workplace will be discussed and a conclusion will be drawn at the end of this essay.
The benefits of having Emotional Intelligence are self-awareness, emotional regulation, empathy, and social skills. This is important because you can’t have one without the other. Self-awareness is the ability to label, recognize, and understand your own emotions, such as anger or sadness. These are primary emotions and you must allow your body to fully comprehend them in order to form a secondary emotion. You can, then, make a rational decision. If you don’t recognize them you will always be confused about how you feel or you won’t acknowledge certain emotions because they’re painful. Emotional regulation is out about being able to control emotions by not acting on raw feelings, such as, anger or sadness. Once you reach a certain age acting on impulse becomes childish and unprofessional. This is another form of maturity as you age you realize that if you act impulsively, you can get into more trouble than if you were to think about the situation
First and foremost, leaders help to motivate and develop employees in a workplace. There is a popular quote that states, “a manager
What does it take to be an effective leader? This is something that has been asked many times over the course of human history. Some might say that having a strong personality and a commanding presence is needed in order to be a strong leader. Others might say that someone who stays on top of everything and keeps order is more effective as a leader. Everyone has their own opinion on this subject and in many regards, they are not wrong. Good quality leadership is something that is hard to possess and is not something everyone can do. Leadership is something that has been studied and analyzed many times, and from these studies, many theories have emerged from them. Each of these theories of leadership has their own benefits and can be useful