Emotional intelligence serves as the genesis of human relationships (Tudor, 2015).
Emotional intelligence (EI) according to Robbins & Judge (2010) is defined as the ability of an individual to be able to admit or notice his or her emotions as experienced per time, observe or recognize other people’s emotions and be able to control emotional clues. Similarly, emotional intelligence is when an employee is able to recognize his/her emotions in the place of work and at the same time able to understand, recognize what trigger other people’s emotions (Karimi et al, 2017).
Emotional intelligence characteristics as well as its importance to organizations definitely prove that it is necessary to employ people who have a high level of this concept or
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Studies have shown that medical professional deals with emotional issues every day. Emotional labor is part of what to expect on a daily basis as a personal carers, people who work at recreational services for the aged, registered nurses, doctors and several other healthcare professionals (Karimi et al, 2017). Emotions need to be controlled and at the same time be able to take care of their patients and make best decisions for them. Research has also shown that employees who are able to express their emotions and feelings are understood better by their co-workers and develop themselves as a result of this (Tudor, 2015). Emotional labor according to Robbins & Judge (2010) is described as an expression or display of organizational required emotions by employees while carrying out their day to day transaction, but there are times that what one feels is in contrast to other people’s emotions; that is referred to as emotional dissonance (Karimi et al, 2017).
Furthermore, healthcare workers do not have the necessary training on how to deal with this core area of their job (Karimi et al, 2017). One manager states that emotional intelligence contributes to a good relationship between physician and patients. It also brings about an increased empathy, improved communication skill, effective leadership, promote teamwork and also increase the way employees are committed to the organization goal (Tudor,
Emotional intelligence is a new way of thinking about success in life and especially in leadership. Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects in daily life, such as the way we behave and the way we interact with others. The benefits of higher emotional intelligence are it easier to form and maintain interpersonal relationships and to fit in to group situation. And it’s also better of understanding their own physiological state which can include managing stress effectively and being less likely to suffer from depression.
The theory of emotional intelligence is relatively new, however the psychological theory has become prevalent and many entities have adapted the principles of this theory in order to enhance relations within the professional environment as well as increase performance which ultimately lead to a positive place of work. (Allan Chapman 2014)
The premise of emotional intelligence in leadership is that emotional intelligence should be the premise of leadership. Before tasks, followers, goals and styles can be defined or critiqued, the leader’s emotional intelligence must first be assessed (Goleman, Boyatzis & McKee, 2002, pg 5). Emotional intelligence then becomes the predictor of how effectively the leader will be able to lead in any given situation, set of tasks or followers. In this paper, the author will compare this premise of emotional intelligence with the Leader-member exchange (LMX) theory and the situational approach to leadership (Northouse, 2010). Also, the author will evaluate, in terms of resonance and dissonance, how appropriately an emotional intelligence model would function in a higher education environment.
Emotional Intelligence and Reflective Practice are Integral Components of Building a Therapeutic Relationship in Nursing.
Nurse managers frequently experience the challenges and stressors involved in patient interactions, employee assignments or behaviors, and remaining organized. Advocacy, delegation and task management are all important aspects involved in effective nursing management. For the purpose of this paper, the author will explore the effect emotional intelligence has on nursing delegation in alignment with organizational values. Black (2017) found that a strong value system put into action among leaders is the foundation of an organization’s climate. (Black, 2017). A leader in nursing must foster a deepening sense of self-awareness by reflection on personal values in
Emotional Intelligence is the ability of awareness and understanding of an individual towards the others signal and emotion, in order to display a positive and accurate feedback. Identify effectively human being’s reaction and emotional would prepare the leaders to handle with different situation in an impassive manner. Emotional Intelligence indicate its self in five categories: self-awareness, self-regulation, motivation, empathy, and social skills.
There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among researchers and the review of three assessments as to their impact and uses.
Emotional Intelligence often referred also as Emotional Intelligence Quotient is the ability of an individual to perceive, assess and manage emotions of one’s own self and of other people. [Mayer, 1997].Intelligence has four main components, namely, the ability to: Perceive emotion which is the first step in understanding emotions, to accurately perceive them. In many cases, this might involve understanding non-verbal signs such as body language and facial expressions. The next component involves utilizing these emotional perceptions to accomplish various activities or tasks, meaning this step involves using emotions to promote thinking and cognitive activity. Understand emotional variations whereby emotions that is being perceived can carry a wide variety of meanings. Fourth component involve managing emotions to achieve goals as ability to manage emotions effectively is a key part of emotional intelligence. However, this four components are arranged from one basic psychological processes to higher, more psychologically integrated processes. [Mayer, 1997].
The influence of Kyd's The Spanish Tragedy is seen throughout the use the ghost in Hamlet, by William Shakespeare. This scene marks the beginning of Hamlet's action towards revenge. Through the allusions of Greek mythology, death and revenge, Elizabethan tragedy is displayed in both dialogues. The ghost present in both plays fit the what the Elizabethans held about superstition.
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well-known. In his articles and books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the workplace will be discussed and a conclusion will be drawn at the end of this essay.
Emotional Intelligence in Nursing Practice Tara Benson Denver School of Nursing Emotional Intelligence in Nursing Practice As human beings we are by nature emotional creatures, before we have to even the opportunity to think about a situation our emotions have already responded on our behalf (Bradberry and Greaves, 2009). Emotional intelligence simply put, is one’s ability to not only recognize emotion in themselves, but in others as well and how to use the emotions to manage and navigate any given situation (Bradberry and Greaves, 2009). Bradberry and Greaves (2009) state that, emotional intelligence focuses on two categories, personal competence and social competence.
Emotional intelligence is the ability for one own self to identify emotions, whether it be their own, or those of other people. The general emotional strengths of a person come in many different forms, some people have strengths all around while others do not. Having high strengths or low strengths is not always a good thing and on the contrary a bad thing but knowing them can help you in life in multiple ways which will be explained later on. For me my lowest would be self esteem, while my highest is commitment ethic.
Emotional intelligence: This is most difficult concept to understand and master. This is the ability of the individual to manage the emotions of their own and of others. It can also be termed as “steer smarts” which is mostly possessed by executives of the company in order to maintain the relationship within the company as well as with the stakeholders. There are four important features of EI models are:
Emotional intelligence is where we control and manage our emotions to relieve stress and to empathize with others. EI will allow us to to see what others are going through with their emotions.