Abstract Emotional intelligence has been coined by many theorists and had been the subject of much literature, controversy, and scrutiny. Emotional intelligence is defined as “a set of competencies that distinguishes how people manage feelings and interactions with others. It is the ability to identify one’s own emotions, as well as those of one’s co-workers or employees” (Goleman, Boyatzis, & McKee, in Pierce & Newstrom (Eds.), 2008, p. 180). The author will review the definition and attributes of a successful, emotionally intelligent, morally competent leader. Comparisons will be made between leaders which demonstrate emotional intelligence to those which are void of moral intelligence. The conclusion is that leaders who act with high moral intelligence produce consistently high performance result. Emotional Intelligence: Moral Success versus Immoral Stupidity. A Case Series Introduction Shell and Moussa (2007) note that former Chrysler chairman Lee Iacocca once noted, "You can have brilliant ideas; but if you can't get them across, your ideas won't get you anywhere.” In order for one to be an effective leader one must learn to interact with their constituents, one must develop an emotional intelligence. Emotional Intelligence Emotional intelligence is defined as “a set of competencies that distinguishes how people manage feelings and interactions with others. It is the ability to identify one’s own emotions, as well as those of one’s co-workers or employees” (Goleman, Boyatzis, & McKee, in Pierce & Newstrom (Eds.), 2008, p. 180). If a leader just focuses on the bottom line, the financial outcome, the “show me the money attitude”, then they are doomed to fail. Knowledge@Wharton (2004) interview Dr. Deepak Chopra, ... ... middle of paper ... ...ssey-Bass. Knowledge@Wharton (2008, July 9). Southwest Airlines' Colleen Barrett Flies High on Fuel Hedging and 'Servant Leadership': Retrieved from http://knowledge.wharton.upenn.edu/ article.cfm?articleid=2006. Knowledge@Wharton (2004, April 7). Leading from Within Means Learning to Manage Your Ego and Emotions. Retrieved from http://knowledge.wharton.upenn.edu/ article.cfm?articleid=957. Lennick D., & Kiel, F (2005). Moral Intellegence. Enhanching Business Performance and Leadership Success. Pennsylvania. Wharton School Publishing. Quinn, R. (2008). Building the Bridge As You Walk On It. In J.L. Pierce, & J.W. Newstrom (Eds). The Manager’s Bookshelf (pp 233-236). Upper Saddle River, NJ: Pearson Shell, G.R., & Moussa, M. (2007) 'The Art of Woo': Selling Your Ideas to the Entire Organization, One Person at a Time need pub
The transformational leadership characteristics of idealized influence, inspirational motivation, and individualized consideration are heavily linked with Daniel Goleman’s theory of emotional intelligence (Barling, Slater, & Kelloway, 2000). Emotional Intelligence has gained great prominence in the study of its relationship with leadership effectiveness. By understanding one’s own emotions, managing and controlling these emotions, as well as understanding the emotions of others, research shows that leaders can have great influence on an organization’s success (Goleman, 1997; Goleman et al., 2002).
When I think of effective leaders, I think of leaders with strategies, visions, or powerful ideas. However, this course has taught me different. While strategies and ideas are necessary for being a leader, it takes emotional intelligence for a leader to be successful. Emotional intelligence is essential for social and professional competency in any field, especially in the healthcare field where feelings affect individual as well as institutional health. As an individual going into the healthcare field, I must possess the ability to perceive, use, understand, and manage emotions, as it will se...
Great leadership doesn’t necessarily come from what you do, but instead from how you do it. According to Goleman, Boyatzis, and McKee 's (2013) book, Primal Leadership, this "how" of a great leader comes through the heart or emotions. If leaders fail at driving emotions in the right direction, nothing they do, even if they get everything else just right, will be as successful as it could or should be (p. 3). This goes against many of the preconceptions of good leadership. I have always been shown that "good" leaders keep their emotions at bay and lead through intellect devoid of emotion because emotions can distort reality. However, the emotional task of the leader, according to Goleman et al.,
Perform the Big 5, and Emotional Intelligence self-assessments. Review these two assessments and summarize your results. Pay special attention to themes, threads, and overlapping areas. How can you use this information?
There is an importance of leaders to first analyze the impact of their emotional manifestation. Leaders should own emotional intelligence. Those leaders that don’t possess emotional int...
EMOTIONAL INTELLIGENCE I understand that emotional intelligence is the ability to be first be aware of and then have the ability to take control of your own feelings under different circumstances. There are many benefits in having competent and effective leaders in the organisation, namely; greater business success and productivity, higher employee engagement levels, lower turnover rates and better utilisation of organisational talent. Organisations which have effective leaders have stronger performance, growth and sales. I understand that every organisation needs to have a people strategy in place to attract, retain and develop their employees and their leaders. If executed well it can give the organisation a competitive edge, affect productivity
An individual’s ability to control and express their emotions is just as important as his/her ability to respond, understand, and interpret the emotions of others. The ability to do both of these things is emotional intelligence, which, it has been argued, is just as important if not more important than IQ (Cassady & Eissa, 2011). Emotional intelligence refers to one’s ability to perceive emotions, control them, and evaluate them. While some psychologists argue that it is innate, others claim that it is possible to learn and strengthen it. Academically, it has been referred to as social intelligence sub-set. This involves an individual’s ability to monitor their emotions and feelings, as well as those of others, and to differentiate them in a manner that allows the individuals to integrate them in their actions and thoughts (Cassady & Eissa, 2011).
What is emotional intelligence? Emotional Intelligence is the ability to perceive, evaluate, and control emotions (http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm). While taking the Emotional intelligence assessment, my scores are as following an 8 in self-awareness, an 8 in self-management, an 8 in social awareness, and a7 in relationship management. While on campus today I came across a group of students and two individuals sitting alone. The first two groups of students were sitting in the library. The first individual person was sitting in the hallway and the second individual person was sitting outside at a table.
Rehman, R. (2011). Role of emotional intelligence among leadership styles, decision making styles and organizational performance: A review. Retrieved from: http://works.bepress.com/rashidrehman/2
Throughout the years we have seen significant changes in “Corporate America,” changes that have seriously impacted those in the workplace and consumers as well. It is a dog eat dog world out there due to the economic stresses of today. This daily struggle to survive in the workplace has affected the lives of everyone involved as interpersonal skills are declining especially among company executives. Are academic institutions to blame for this obvious lack of concern for others in the workplace? It has been suggested in the following studies that higher level education is lacking in regard to the study of emotional intelligence and empathy within their business leadership programs. Empathy is defined as, “the feeling that you understand and share another person's experiences and emotions: the ability to share someone else's feelings,” (Merriam-Webster, 2014). Emotional intelligence and empathy will be observed throughout this paper as a result of two separate studies, each were conducted with regard to leadership. Please note that the first article focuses on these issues through a secularist worldview while the second article embraces a Christian worldview. Although the issues are the same, the methodologies are somewhat different.
An effective leader possesses a variety of influential qualities; one quality that powers the success of a leader is the concept of emotional intelligence (EI). In the past twenty years, more emphasis has been placed on this essential quality, creating a higher demand for EI in the movement of leadership culture and development of today’s upcoming and current leader’s. As Goleman (1998) states, “Most effective leaders are alike in once crucial way: they all have a high degree of what has come to be known as emotional intelligence” (p. 94). A group of people with a common goal cannot be successful and reach their fulfillment without effective leadership; one way to illuminate exceptional leadership skills is the utilization of EI. Leadership
When faced with conflict, a leader with emotional intelligence is able to understand differing perspectives and find a common ground for everyone to work from. This leads people to work as a team (Goleman et al,
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
However, emotional intelligence picks up where cultural intelligence leaves off and that can be confusing to some. After taking these two types of tests, you will understand why. When I took my cultural intelligence tests, my score was pretty high and that was surprising on my end. Globalization has resulted in the need for not only competent leaders but also leaders who have high levels of cultural intelligence (Little, 2012, para.1). When I look more into it, I come to realize that I do remain true to all types of groups. I make a great leader because I am not only accepting, but because I am opened to ideas and wanting to learn how to connect with others who are from different places around the world. When I took the emotional intelligence test I was a little surprise with my results. I leaned toward the introvert side which caused my results to lower and that is okay. I just know that I have some stuff to work on. I find it interesting that emotional intelligence manages behavior and social complexities. The emotional intelligence has generated considerable interest over the last few years and has become a standard concept in general and applied psychology, as well as in applied business settings (Pan, 2010, para.1). This survey is more common and colleagues are asked to take this type of survey so employers can learn more about the employees and their work performance. Two of the most important things we need to learn about emotional intelligence
Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development. 23(5). 437-455