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Impact of diversity on employee performance
Impact of diversity on employee performance
Diversity in the Workplace summary
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Having diverse generations in the workplace have pros and cons like any other diversity in the workplace. “While research on generational diversity is not new, there has never been a time in history when four generations were in the workplace at one time. This offers both challenges and opportunities for managers and businesses” (Lewis & Wescott, 2017, p. 2).
Some of the pros can be the combinations of skills, experiences, knowledge, and creativity that bring by four generations. Being able to utilize the skills from different generations in different projects and tasks will be advantageous for an organization to succeed. Diversity has a positive effect on the organization. Collaborating diverse generations in the workplace can bring out creativity
In addition, successful organizational changes are more effective when they engage all generations. While the Generation Z employees may be more comfortable using technology, Baby Boomers can use knowledge gained through years of experience to persuade those around them. Ultimately, all generations can learn from and teach one another valuable lessons while simultaneously expanding their own horizons. The companies that learn to employ this lesson the best will be the ones that benefit from it the most.
Edward S. Lyba, Ed.D. proclaimed, "Diversity in the workplace means creating an environment where people from dissimilar backgrounds can utilize their talents and work productively together,” (NEPA Diversity Guide, 2007). Organizations have been striving to understand and create an abundant amount of diversity amongst their employees. It has been instilled in the minds of today’s employees that everyone is different and unique and companies want originality. Since companies have been putting a strong focus on diversity, it has encouraged employees to develop excuses as to why they are different. Recently, organizations and employees the same, have turned to the excuse of a generation gap as justification to resist this change. Should leaders treat employees of different generations in the same job differently only because they were born in different times? As Edward S. Lyba said, diversity means bringing together employees of different backgrounds; different backgrounds being the key word. For years, leaders have tried to tell employees that each and every person is drastically different; no two people are the same. Are people really that different, or are these notions of difference derived from the varied backgrounds from which they come? The answer is simple. People are much more similar than they are different. First, people are not different; they just resist change, making excuses to challenge it. Second, organizations have been promoting diversity, employees need to as well. Lastly, people of all cultures and nationalities possess very similar sets of core values. This paper will discuss why different generations, baby boomers, generation x, and generation y, do not have significant differences that would cre...
There are bottom-line benefits for organizations that proactively address multigenerational issues in the workplace, according to the AARP report Leading a Multigenerational Workforce (Murphy, 2007). Those benefits include:
It improves understanding of your customer’s needs, a recent research suggests that customers differ in their value to a firm, this means customers may value a firm by its discounts, warranty and customer service and so on. The more diverse the workforce is the more understanding of customer needs, an employee with the same background as a customer may understand the customer which is employees empathizing with customers. Different ways of thinking increases productivity, employees may handle a problem or situation in different ways since every individual has their own way of thinking and handling a situation. With the different ways of thinking brings solutions that will get the company going. When an employee is good at something for example presentation skills, he or she may help someone which is not so good at it. Learning from each other and supporting each other leads to high morale and employee satisfaction. Greater Innovation and creativity, new ideas and skills are brought by different employees into the organization which increases employees to practice what they are good at such as talents; drawing for example. This will create creativity and production as well. When there is an increase in skills it enables an individual to master something in the organization. When there are challenges they can be overcome with the mastering and increase in skills. There will be a lot of opportunities due to the ever increasing growth in the market. A greater diversity within the workforce increases your company’s ability to succeed regardless of what may come
However with these differences, there are also similarities between the generations. There is a reason that these different generations with dissimilar perspectives are within the same organization. All generations in the workforce value rewards. They look for the same job features, which are a job that is stimulating, where there are opportunities for growth, and additionally where the salary and management of the association is respectable. It is a known notion across generations that technology is needed to increase efficiency, effectiveness and productivity, however the biggest difference is in the application (Srinivasan, 2012). The best way to have all means met by the diverse generational workforce is by implicating a high-performance work system where the organization has the best possible fit between their social system (people...
Ms. Johnson must take strict action against Ms. Lee for her comments against the gay
Companies such as Buzztronics are leading the way in the global economy because of their dedication to diversity in the workplace. In order to build a diverse and successful workforce, a business needs to recruit, train, and retain capable and talented minorities.
In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
In 2018 we live in a society that feeds off innovation. Innovation is achieved when a conglomerate of perspectives is intertwined into producing an outcome that fulfills an unmet or unarticulated need. These ideas are formulated from the diversity that exist within the individuals in our society. Diversity extends beyond culture or race, transcending into the spheres of intellectual abilities, socioeconomic status, and ability status that one may be characterized as. The collection of backgrounds and ideologies stimulates an understanding for different needs within a community that may be neglected by mainstream society. Diversity in the workplace is essential to any innovative, forward thinking business because more diverse people mean more
Three benefits of diversity are multiple viewpoints, different perspectives on decisions or problems, and better quality decisions due to different possibilities (Griffith & Dunham, 2015). Having multiple viewpoints can give the team more ideas to work on to come up with the best strategic plan to reach the goal. Also, being from different backgrounds and experiences can lead to different perspectives on decisions or problems. Once a plan is set in motion, it has to be monitored for problems. Once problems occur there are many different decisions that can be made to fix it. Also having so many different people can make better quality decisions once agreed on. With having diversity in the team, there are many more choices and ideas that
Diversity in the workforce is an extremely powerful tool for companies to use. It promotes a new way of thinking. One company that I believe effectively manages diversity is Starbucks. Diversity and inclusion has been at the heart of this Fortune 500 business since its beginning. “Embracing diversity only enhances our work culture; it also drives our business to success.” Diversity is part of the 2nd principle of the company. They state “Together, we embrace diversity to create a place where each of us can be ourselves.” Starbucks has relations with multicultural Food and Hospitality Association; National Association for the Advancement of Colored People; and National Council of La Raza.
To accurately explain why the workplace has become more diverse for minorities over the years, one needs to understand first, what workplace diversity is. Workplace diversity is defined as all forms of differences among individuals including but not limited to age, culture, religion, personality, social status and sexual orientation. For minorities particularly teens, this diversity has grown into a global phenomenon. For some leaders, the word teen and workplace don’t mix. One cannot see such young, mainly inexperienced people benefitting their company and outlook in any way. Diversity can create a portal for innovation. By being exposed to different people and cultures, a teen can understand the significance of different thought processes and problems.
Changing a work place culture and maintain diversity in our organization would be the most critical in keeping the momentum of the culture. Advantages of a diverse environment outweigh the disadvantages, from lawsuits to establishing a competitive edge in the market. Working in an environment that has a “good–old-boy” culture may have been the in-thing in the 50’s. However, diversity in the work place today drives competitiveness by blending ideas from mingling genders, creeds, race, and age, to the global market of the 21st century. Challenges face our management today from attempting to design a culture of interconnected teams. Generational diversity
To be diverse it's a difference from one another, or to be composed of distinct, or unlike element of qualities. This can be a difference in race, religion, cultural, mental or physical abilities, Heritage, gender, gender identity, sexual orientations, or other characteristics. Diversity is the condition of having or being composed of different elements; variety; especially the inclusion of different types of people (as of people of different races or cultures) in a group or organization. As a business owner, we need to ensure that we instill are diversity into decision-making and good servicing planning and Delivery at all levels of our business.
We have around 30 nationalities working in our organization with varied gender, race, and age range of 24 to 67. A key benefit of having a diverse workforce is that they bring in different opinions and perspectives based on their varied background. They think out of the box and come up with appropriate solutions to the issues based