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Cultural diversity at work place
Multiculturalism in organizations
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Diversity in the workforce is an extremely powerful tool for companies to use. It promotes a new way of thinking. One company that I believe effectively manages diversity is Starbucks. Diversity and inclusion has been at the heart of this Fortune 500 business since its beginning. “Embracing diversity only enhances our work culture; it also drives our business to success.” Diversity is part of the 2nd principle of the company. They state “Together, we embrace diversity to create a place where each of us can be ourselves.” Starbucks has relations with multicultural Food and Hospitality Association; National Association for the Advancement of Colored People; and National Council of La Raza.
Starbucks also manages diversity with their suppliers.
They believe supplier diversity is a smart business decision, helping them identify and deliver high-quality products and services across all business channels, while driving value and economic development in the communities they serve. They are also committed to creating pathways to opportunities and employment in communities around the world. One such program they run is the Customer Service Excellence Training with Youth Build USA, which prepares young people from disadvantaged backgrounds for a career in customer service and retail operations In order for Starbucks to remain competitive they tend to hire people with different skills, races, ages, and genders. Starbuck’s managers learn to manage all employees fairly and involve them in the culture of the company following their mission and vision statements. Starbucks’ mission is “to inspire and nurture the human spirit, one person, one cup and one neighborhood at a time” (Starbucks, Company profile, 2014). Johnson Development Group has opened 42 Starbucks stores in ethnically diverse and underserved urban areas in Los Angeles. On a much more global vision, Starbucks owns close to 20,000 stores in over 60 countries.Starbucks having a diverse group allows for different cultural and ethical backgrounds to come together and think about issues in a new and fresh light.
Diversity in the work place has generally been thought of as purely an employment equity issue. However, diversity is coming to be recognized as an asset which can, like any other asset that is well managed, contribute to the bottom line. Diversity is growing almost as quickly as the number of software vendors at an accounting convention (Talbot-Allen, 1995, p. 3)
Diversity is a composite of racial, gender, ethnic, nation origin, cultural, attitudinal, social-economic, and personal differences. With the many legal implications and issues surrounding every aspect of the Human Resource function, the human Resource department must be prepared to resolve issues in a timely and cost efficient manner. With the saturation of laws surrounding personnel, nearly every decision made by the Human Resource Department has the potential for legal suits. Even if the Human Resource department has done everything that is required of them, it can still be costly to defend it. That is why supervisors, managers and workers must be trained on managing diversity in the workplace.
Merriam-Webster defines diversity as “the condition of having or being composed of differing elements; especially the inclusion of different types of people (as people of different races or cultures) in a group or organization” (Merriam-Webster, 2016). With diversity including many different elements, the concept of workplace diversity also covers a broad spectrum of topics, and continues to evolve as many companies look to expand globally. This subject has become increasingly important among managers over the last couple of decades, and has helped to reinforce other concepts such as affirmative action and equal opportunity employment. While most people believe that everyone should have the same opportunities available to them, and that we
The foundation for developing an effective diversity management program relies on leadership commitment and the CEO should communicate the organization’s position on diversity management and his or her sincere belief in the importance of diversity (Cañas & Sondak, 2010). Indra Nooyi, the current Chairman and CEO of PepsiCo, is a leader who demonstrates a strong passion for managing diversity. In this paper I will be discussing Indra Nooyi’s personal and professional background, the status of diversity within PepsiCo before her role as CEO, the leadership philosophy on managing diversity Indra Nooyi has taken, the strategies she has used to implement diversity management, and her diversity related goals. I will conclude with a discussion on the current status of PepsiCo in terms of diversity, their future diversity goals and how Nooyi’s diversity management efforts have affected the overall success of the company as a whole.
This document will explore what a company can do to foster diversity in the workplace. The business case highlights the development and implementation of organizational initiatives that could:
Jefferson P. Marquis, Nelson Lim, Lynn M. Scott, Margaret C. Harrell, Jennifer Kavanagh "Managing Diversity in Corporate America, An Exploratory Analysis" Rand Corporation. Web. 29 June 2015.
Workforce diversity has become a reality in organizations. More organizations have written workforce diversity policies or programs. Although there is still no consensus on how to define workforce diversity, diversity policies and program are producing positive effects in organizations. Diversity in the workplace is a way of defining acceptable behaviors of employees. Diversity represents all the ways in which individuals are both similar and different. It involves a variation of characteristics such as: age, sex, color, religion, national origin, disability, or any other differences. Although diversity initiatives are common in the workplace today, this is due mainly to the federal government use of constitutional amendments, legislation, and executive orders, along with court decisions to interpret the laws for equal rights (Noe, Hollenbeck, Gerhart, & Wright, 2010). The way an organization defines diversity and how it manages its diverse workforce may determine its effectiveness.
Living in a country where it was founded by immigrants, diversity is everywhere you go especially in the workplace. There are many types of diversity; ethnicity, gender, religion and age just to name a few. Working in a diverse organization it can give you a taste of the real world, and what you will deal with wherever you go. There is so much diversity in the world today so it is a benefit to experience it in the workplace as well. You are given the chance to learn so many things from different cultures, why wouldn't you want to work in a diverse organization?
Companies such as Buzztronics are leading the way in the global economy because of their dedication to diversity in the workplace. In order to build a diverse and successful workforce, a business needs to recruit, train, and retain capable and talented minorities.
In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
Diversity is a highly important issue in today’s business, especially in a globalized company. Workplace diversity helps to get better solutions to business problems (Schawbel, 2012). When you have a group of individ...
The researcher believes, in this fast-changing era, any kind of company or organization should be able to improve the quality of workplace diversity by having some important main factor to boost the new paradigm of a diverse workplace, such as:
Back in the 1950’s, men and women had a defined place in society, the wives stayed at home, taking care of the household and kids while the husband was the breadwinner and provider of the essentials. But however, the 1950’s isn’t the only place where stereotypes have stopped women from being equal to men. Even in present day, female workers still only make 75 percent of what their male counterparts do. In order to reduce stereotyping in workplaces, gender diversity policies should be implemented because they have proven beneficial to business.
Consultants and the managers as well as business leaders believe that effectively managing and handling the diversity is the competitive advantage. This advantage stems from the process in which diversity management affects the organizational
Diversity is all around us and how organizations deal with the notion of diversity can be complex and quite diverse. We know that being diverse in the workplace is important to the organization's success, should be recognized, accepted, and embraced. It’s how the organizations live up to what they believe in and must go above and beyond legal compliance and requirements to promoting diversity and inclusion. Otherwise, employees may view the organization's vision and policies as lip service and only be tolerant of diversity because the organization said so.