Consequences of Team Empowerment

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CONSEQUENCES OF TEAM EMPOWERMENT

Some criteria of work team effectiveness from previous research include organizational commitment (Amason & Sapienza, 1997), job satisfaction (Kozlowski & Ilgen, 2006; Seibert et al., 2004; Uhl-Bien & Graen, 1998), quality, and productivity (Seibert et al., 2004; Buller & Hell, 1986). Kirkman and Rosen (1997) categorized different work team effectiveness criteria into two major groups: performance outcomes, and attitudinal outcomes. In the following section I will use this framework to analyze the consequences of team empowerment.

Performance Outcomes

Kirkman and collegues (2004) investigated the relationship between team empowerment and virtual team performance and found team empowerment to be positively associated with virtual team performance. Frequently cited performance outcomes include productivity, innovation, and customer service.

Productivity. Several studies focused on the effect of empowerment on team productivity. Kim and colleagues (2010) found that strong team voice improves labour productivity and having high levels of both team...

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