For any type of organization, communication between every department is crucial to achieve the goals it is pursuing. Effective and accurate information is essential for any organization in order to create a cultural bond among its members, operate efficiently, measure results, and develop a strong strategy. In addition, it is beneficial for an organization to develop and promote an effortless flow of communication between all its different levels. This paper will focus on the importance of the accuracy of communication between middle management and top management. It will also offer some alternatives on how promote and reinforce effective and ethical communication between middle level management and top level management.
Among other things, middle-level management is responsible for delivering
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Harvey Hegarty and Henry P Sims, Jr., there are many different factors that increase the likelihood of a manager taking unethical decisions. For instance, the article mentions that unethical decisions or actions are more likely to occur when they are rewarded. Rewards such as bonuses and promotions may be factors that could induce a manager to act unethically. Also, punishments could also be another aspect that could potentially encourage a manager to manipulate data. Manipulation of data may allow managers to avoid punishments along with negative consequences. Moreover, the article mentions pressure as another possible motivator which could trigger unethical behavior from managers. In situations where the manager is under pressure to meet a sales target, the manager may decide to unethically alter reports in order to meet the expected goal. As a result of these types of unethical behaviors, organizations may be affected from the inaccurate input received from middle level managers. Inaccurate information may create miscommunication, conflicts, and misguided data
This paper provides my analysis of an oral presentation using the transactional model of communication. This model is most appropriate to my analysis, as this presentation seeks understanding and agreement of a mid-level management group. The goal of the transaction is to gain buy-in and support of a training program from mid-level managers. My role is to prepare and verbally present information to a small group of managers. My analysis focuses on the systems perspective of the three expanding spheres of the model to reach the goal- integral, strategic and tactical. My analysis is not a detail of all the elements of the spheres. It explains some of my thoughts, in preparing for the transaction, and approaches, which were important to reaching agreement. In my conclusion, I offer why I believe this transaction is, and how one can measure, that success.
A healthy flow of upward and downward communication ensures that the communications between managers and employees is complete. For example, in 2010, Kroger surveyed over 200 thousand employees in its “Associate First Tracker survey” and found the feedback both invaluable and “humbling.” Kroger then communicates the findings with their employees who participated which will then generate a new dialog in regard to what the next steps should be (Orgel, 2010). The final channel of communication is the use of horizontal communications between coworkers. This can...
Looking at IKEA’s organisational structure, the chain of command shows a clear line for messages within functional departments, so therefore; it leads to good communication. For example, looking at the organisational structure of IKEA, there is a clear communication within a human resources department. However, the chain of command is very long from the top to the bottom of the organisation because, there are too many levels of management. This will lead to poor communication. For example, it takes decisions a long time to reach the workers at the bottom of the organisation structure.
Strategic communication is an integral part of every business environment and workplace. Businesses without good communication tend to have difficulty in management and not do as well as businesses with high-quality communication. Internal communication within a business in which employees create relationships with another and share valuable information is recognized as the foundation of modern organizations (Men and Stacks, 2014). In business, employees and managers participate in three types of formal communication to relay information: downward, upward, and horizontal communication.
Communication is an essential component for effective leadership and management. Without it, the organization will struggle carry out their mission. Simply communicating is not enough. Effective communication hinges on the clarity of the message. As Popovic and Hocenski (2009) stated, a “Leader must be able to communicate clearly to others in a language that they can understand on all levels in an organization, from the most unskilled worker through to the Chief Executive” (pp. 15-16). There are a lot of elements that can affect one’s ability to accomplish that. A small, but distinctly important, few are discussed in the following paragraphs.
Communication is defined as “the transfer and understanding of meaning” (Robbins & Judge, 2013) and is the foundation of every relationship. There are four main reasons for communication in business. They are to control, motivation, emotional expression and information (Robbins & Judge, 2013). Without effective communication the sharing of ideas, information, feelings and questions cannot be completed. There is a process to communication and when the process is broken communication is not effective. In business it is a manager’s responsibility to understand the process of communication, the functions of the communications and to minimize any barriers to communication so that there is effective communication.
the company” (Free, Macintosh & Stein, 2007). The factors that heavily influenced unethical behavior in executives and employees were pressures to meet performance targets and the negative reaction to bad news. These pressures were compounded by a culture of success that prioritized financial gain over ethical considerations. Additionally, the company's evaluation and reward systems promoted unethical behavior, with the compensation plan favoring executives over shareholders and incentivizing rule-breaking and inflating the company's value.
This paper recommends further research into effective communication should be performed as there is infinite information as to what effective communication entails. Further research should be conducted to (a) provide managers with key information to be an effective communicator, and (b) give effective managers a more well-rounded approach to communication.
There are many similarities between a police and correctional middle manager in terms of job duties, functions, and authority. According to Hess and Orthmann (2012), “The role of middle management is to turn the values, philosophies, principles, policies, and strategies into some form of action to achieve desired results” (p. 79). A middle- manager in a large municipal police department such as the Houston Police Department is the equivalent of a lieutenant. A police lieutenant is often the link that connects sergeants and police officers to senior ranking officials (Tucker, 2015).
Focusing on what is best for the organization as a whole and not self greed, not focusing on short-term profits but the long-term profit goals for the shareholders, investors, and employees would help keep employees ethical (Ferrell, et al, 2009).When an employee is fearful of losing his or her job, unethical conduct can be the result of trying to keep that job (Ferrell, et al, 2009).When pressures are placed on employees to make money quick, fast, and in a hurry, the results could be unethical behavior (Ferrell, et al,
Communication is important for the internal functioning of the organization and for interaction with the external environment. Communication is the transfer of information from a sender to a receiver, with the information being understood by the receiver. The communication process begins with the sender, who encodes an idea that is sent in oral, written, visual or some other form to the receiver. The receiver decodes the message and gains and understanding of what the sender wants to communicate. This in turn may result in some change or action. But the communication process may be interrupted by “noise”, which is anything that hinders communication. This assignment discusses communications within McDonald’s, where managers need to have information necessary for doing a good job. The information may not only flow downward or upward in the organization structure but also horizontally or diagonally.Written form communication but more information is communicated orally. Communication also occurs through gesture and facial expressions. Communication is hindered by barriers and breakdowns in the communication process. Recognizing these barriers and listening facilitate not only understanding but also managing.
With this in mind it is strange to see that many managers and employees within organizations lack effective communication skills. In fact, managers still find effective communication to be the biggest problem in organizations. Employers in the organizations of today are stressing the importance of communication more and more. Good communication skills can go beyond conversations, but employees must know how to communicate well in written report and emails, meeting with customers and signing deals. Understanding the benefits of effective communication within the firm place a focus on developing a workforce that is able to communicate within the firm and with customers, vendors and international business partners. According to the article, “The Importance of Effective Communication Business Management,” poor communication in a workplace has caused many potential problems. It increases amount of high turnover, high amount of call-outs, poor customer service skills, diminished productivity and lack of focus, etc. Lack of information and email etiquette are the big cause of those issues. Some employees feel like they are not important in the eyes of their employers and company. All of this can result in decreased sales and
Communication is not just about exchanging information. It 's about understanding the emotional and intentions behind the information. (Lawrence Robinson et al. 2016). Effective communication is indispensable in an organizational context, but it is not easy to achieve. First, I will talk about my own experience about the poor communication as a trainee in a security company. Then, there are several ways to prove that promote dialogue is important in the organization context, like the advantages of promoting dialogue, and poor communication will lead to some business problems. Finally, when we worked in an international company in our home country or aboard or across countries, effective intercultural communication is
When working at Borders Books as an assistant manager I experienced a lot of downward communication. The president, vice president, top-level managers, etc. would communicate a decision to my general manager. My general manager would then communicate that decision to the assistant managers, which I am one of. Our job would be to install this communicated decision to all of the employees. If the decision was communicated well, this form of communication worked well, if not it did not.
Communication is something that every body use on a daily base. It is important to communicate effectively to overcome barriers that let the message that is sent be received successfully. Effective communication is a critical component of the business structure. Managers in an organization communicate even more then a standard employee or other staff members. They communicate with employees, executives, customers etc. With effective communication a manager is able to build a maximum level of relationship with customers and a certain