Communication is important for the internal functioning of the organization and for interaction with the external environment. Communication is the transfer of information from a sender to a receiver, with the information being understood by the receiver. The communication process begins with the sender, who encodes an idea that is sent in oral, written, visual or some other form to the receiver. The receiver decodes the message and gains and understanding of what the sender wants to communicate. This in turn may result in some change or action. But the communication process may be interrupted by “noise”, which is anything that hinders communication. This assignment discusses communications within McDonald’s, where managers need to have information necessary for doing a good job. The information may not only flow downward or upward in the organization structure but also horizontally or diagonally.Written form communication but more information is communicated orally. Communication also occurs through gesture and facial expressions. Communication is hindered by barriers and breakdowns in the communication process. Recognizing these barriers and listening facilitate not only understanding but also managing.
The communication processes used within my organization.
The communication process involves the sender, the transmission of a message through a channel, and the receiver.
Sender of the message: communications begins with the sender, who has a thought or an idea, which is then encoded in a way that can be understood by both the sender and the receiver.
Use of a channel to transmit the message: the information is then transmitted over a channel that links the sender with the receiver. The message may be oral or writte...
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...r drawbacks. They are time consuming. But we use this form of communication for formal contacts.
Nonverbal communication: every time we verbally a message to someone, we also impart a nonverbal message. Nonverbal communication includes body movements, the intonations or emphasis we give to words, facial expressions, and the physical distance between the sender and the receiver. It can be argued that every movement has a meaning and no movement is accidental. For example, through body language we say,”help me, I’m lonely”, “leave me alone, I’m depressed” etc. we act out our state of being with non-verbal body language. We rub our noses for puzzlement. We clasp our arms to isolate ourselves or to protect ourselves. We shrug our shoulders for indifferences, wink one eye for intimacy tap our fingers for importance, and slap our forehead for forgetfulness.
Nonverbal behavior is channeled by norms and most of us abide by them without being aware of them. Physical appearance, gesture and body movement, face and eye behavior, vocal behavior, personal space, touch, scent/smell, and time are all forms of nonverbal communication behavior. Norms differ amongst various cultures, ethnic, and geographic groups. There are endless ways and forms to violate nonverbal norms, and by doing so can lead to a barrier in communication, which are problematic to distinguish.
In every society nonverbal communication is one of the most powerful tools that a person can use to interpret the message that is being delivered. Even though verbal communication is fairly straightforward, nonverbal communication allows others to sense the true emotions of the person that is expressing them. For example even though a person may say that they are not irritated, their usage of voice may display otherwise. Nonverbal communication not only reveals hidden messages, but it also complements, substitutes, and exaggerates verbal communication.
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
Communication is defined in the book as "a systematic process in which individuals interact with and through symbols to create and interpret meaning." (Wood, p.9). The definition can be broken down into four separate parts and they are as follows: process, systematic, symbols, and meaning. Process means that communication is ongoing and always in motion. Systematic focuses on how communication involves a group of interrelated parts that affect one another. Symbols are described as abstract, arbitrary, and ambiguous representations of other things. The key note on symbols is that they do not only include all language, but also include an important aspect of communication which is non-verbal. The fourth and final focus is meaning and is considered the heart of communication. The great thing about meaning is that we create it.
Communication is a two-way process of giving and receiving information through any number of channels. Whether one is speaking informally to a colleague, addressing a conference or meeting, writing a newsletter article or formal report, the following basic principles apply:
Nonverbal communication is rich in meaning. Everyone communicates through nonverbal gestures and motions. I realized that you can decipher a lot from an individual or individuals by just paying close attention to what they do, and that words are not really necessary. Watching two people interacting, I figured that they are really close by their space communication, eye language, and body movements.
Common examples of communication channels are optical fibers, copper wires, computer buses and wireless communication. The data that is to be transmitted is represented as an electromagnetic signal, for example infrared signals, electrical voltage, microwave etc.
What is communication? According to Strate. L. (2007) "communication is commonly understood to be an act in which a source sends a message via a channel or medium to a receiver. For many, the ideal form of communication is a process that involves the exchange of information and the sharing of ideas and emotions between individuals, resulting in the strengthening...
(THIS IS THE ANSWER TO THE QUESTION about channels of communication BUT MY LAPTOP WONT LET ME COPY AND PASTE IT!) - DEEANNA
First, the medium through which a message is experienced shapes the user’s perception of the message. Secondly, a medium can be the message itself if it is delivering content that would otherwise be impossible to access.
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
Non-verbal communication decodes messages using body language and facial expressions. Therefore, non-verbal communication is a type of language as its own that can be used universally. This includes, touching behavior, proximity, eye contact, gestures and many more. Furthermore, non-verbal communication can be misinterpreted as well because people from other countries has different ways of interpreting gesture...
Channels are the medium through which the message passes. Examples are face to face conversation, touch, sign language, telephone, instant message, email, letter, and even smoke signal. Sometimes things interfere with the message being sent or received. These things can be referred to as noise.
Communication is an important aspect of processing and transferring information in our society. The important entities needed for a successful communication includes; a sender, receiver, message and feedback. First, the sender is a person or entity that is sending information to the receiver. After receiving the message, the receiver will attempt to decode the message and prepares a proper response (feedback). Communication is an essential part of our daily interactions; it can be seen used in businesses, for pleasure, sports, education and many more activities.