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What qualities, characteristics, or aspects of a person qualifies them to be an effective manager? While there are infinite choices that will answer this question, Huband defines a superior manager as being one that “creates a work environment conducive to achieving the goals of the organization. These goals may be corporate goals or accounting department goals, but, in either case, the same principles are employed to achieve them,” (Huband, 1992). The characteristics that make up this work environment vary from communicating to motivating to having faith in their employees. Effective managers also treat each of their employees and colleagues equally and with the respect they deserve.
Communication
Of the characteristics of an effective manager, communication is one of the most important keys to success in every organization. Communication is what makes the organization functional as it is part of everything that is done within the workplace. “An effective manager also is an effective communicator. Communication is conveying meaning or understanding from one person to another. Communication is successful when the same information that is transmitted is received loud and clear,” (Huband, 1992). This statement by Huband was found to be similar to a combination of responses after performing an informal survey among friends and professors. Each of the surveyors agreed that communication has been at the forefront of their success when being the leader of a project. A specific response matched that of Ellis’s when she mentions, “The foundation of all relationships is communication. Without communicating effectively, we are not able to achieve our goals and objectives,” (Ellis, 2005).
According to Ellis, the communication process involve...
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...ating information if necessary. Good communication is the key to a good relationship. When we communicate better with our friends, family, and colleagues, we are able to better understand what they want and need. Vice versa, our friends, family, and colleagues are able to better understand what we want and need. “By continually communicating and emphasizing the need for effective communication, managers can improve their communication skills and, ultimately, do a better job for the organization,” (Phillips, 1998).
This paper recommends further research into effective communication should be performed as there is infinite information as to what effective communication entails. Further research should be conducted to (a) provide managers with key information to be an effective communicator, and (b) give effective managers a more well-rounded approach to communication.
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
It is not enough to have the business vision, or the degrees, or the money to run the business. It also is not enough to be the biggest, wisest, much less the loudest. In order to succeed in business you need to also have a group of people within your management and employees who you can trust. People who are working with you and without fear to tell you the truth and to work together. Communication is a most in any business. There are many communication barriers businesses have to overcome to succeed, especially in this digital era when even a home business can become global. We communicate all the time from the moment we wake up to the second we go to sleep. Nothing happens without communication, not in our lives and not in any business. In business we have meetings, phone and video conferences, we email, instant message, text, to mention a few and through it we need to overcome noise, cultural differences, any role conflicts that may exist, biases and any misinterpretation (Richards, n.d.). In a study perform in 2014 at the Beihang University, in Beijing, China, in regards to effective communication and the impact it created on learning performance we can see how important effective communication is. The conclusion of the study showed that effective communication created a positive classroom impact improving learning performance. It advised the college administrators to promote effective communication amongst
Communication is the process of transmitting information and meaning. It is important for managers to develop their communication skills, because it is one major skills needed by managers. The management roles, which are interpersonal, informational, and decisional and the management functions, which are planning, organizing, leading, and controlling all require communication.
There are many reasons and justifications for effective communication, but these can best be described by singling out a few common points that will enlighten us to the need for this higher communicative education. According to Office Team 2000, a leading staffing service, while intellectual challenges and opportunities will motivate workers, such skills as writing and speaking well, the display of proper etiquette, and listening attentively will probably determine their career success. HR Focus Magazine (1999) performed a survey which revealed that workers will have to learn to communicate more effectively and articulately. Through technological advancements, their people skills will be showcased and tested, and those workers lacking in these areas will have their shortcomings exposed. Likewise, it is mentioned that pervasiveness of both audio and video teleconferencing will also reveal the caliber of one’s verbal strengths.
Furthermore, excellent communication skills are essential for effective performance management [U.S. office of personnel management 2016]. The need for continuous dialogue is essential. Managers should create an atmosphere which is conducive for interaction and work. So that colleagues can be able to share information on the organization’s mission, values and objectives. This leads to efficient and effective performance which contributes in meeting the goals of the organisation
Communication skills are one of the most important management skills, needed for success and progress of any manager in the world. Manager who has excellent communication skills can effectively and successfully represent the company in front of outside audience and major stakeholders. Manager who has good communication skills can easily interact with other colleagues, senior management and other executives of the organization.
People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures
Summary Effective managers are proactive. That is, they show initiative and responsibility. They are highly motivated, confident in their personal values and are result oriented. The research also brought Characteristics/Traits of a Successful Manager9 three main facets that care used to gauge the effectiveness of a leader, and they are psychological that entails intelligence ability, energy, personal characteristics originality and creativity, integrity and behavior as well as pursuit of goals.
Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization. You should be able to clearly explain company policies to customers and clients and answer their questions about your products or services. It is crucial to communicate effectively in negotiations to ensure you achieve your goals. Verbal communication can bring great rewards to your organisation when carried out successfully, but it can also be hazardous to your business when approached the wrong way. The words you use are important, but equally important is the way you express them.
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
Good communication and effective leadership are two traits that can influence the growth and success of businesses and organizations. A company with great communicators can be the driving force of the business. These skills are important in management roles as well as non-management roles because managers and non-managers interact with people outside of the company. All employees are a representation of the business that he or she works for. George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place” (Shaw). It is imperative that leaders and inspiring leaders prove good communication skills rather than assuming that he or she has good communication skills. The purpose of this paper is to inform readers that business experts can fail without effective leadership and communication skills; however, leadership and communication skills can be natural or learned.
Communication is a very important aspect in leadership. It involves the ability of managers and other leaders in an organization to engage employees through effective listening and understanding of any issues that may be making it difficult for them to realize their full potential. The need for good communication capabilities in the workplace is to make sure that leaders give employees enough time to air their opinions before any binding directions are made. It is always necessary for leaders to remain mindful of the manner in wh...
With this in mind it is strange to see that many managers and employees within organizations lack effective communication skills. In fact, managers still find effective communication to be the biggest problem in organizations. Employers in the organizations of today are stressing the importance of communication more and more. Good communication skills can go beyond conversations, but employees must know how to communicate well in written report and emails, meeting with customers and signing deals. Understanding the benefits of effective communication within the firm place a focus on developing a workforce that is able to communicate within the firm and with customers, vendors and international business partners. According to the article, “The Importance of Effective Communication Business Management,” poor communication in a workplace has caused many potential problems. It increases amount of high turnover, high amount of call-outs, poor customer service skills, diminished productivity and lack of focus, etc. Lack of information and email etiquette are the big cause of those issues. Some employees feel like they are not important in the eyes of their employers and company. All of this can result in decreased sales and
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication can be defined as the process through which two or more parties exchange information. To be more precise, its main purpose is to share information containing facts, assumptions, attitudes, behaviours and feelings among individuals, groups and organizations. Communication also has a high importance in building and reinforcing interdependence between all the organizational levels (Gordon, 1996). As a linkage mechanism amongst the various parts of the company, communication creates a shared understanding that motivates the employees to work towards the company’s goals (Martin & Fellenez, 2010). Beside this, it helps to coordinate tasks and activities within the organization (Gordon, 1996).