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Elements and strategies of effective business communication
Elements and strategies of effective business communication
Elements and strategies of effective business communication
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When you hear the word communicate many ideas come to mind. To some it brings thoughts of face to face conversations others think of internet based video conferencing. There are many ways to communicate with others in this day and age. Leaders have many tools and methods with which they can communicate with those around them. They must evaluate each situation to determine which method or methods will provide the desired result for what we are trying to communicate to their teams so they can avoid the confusion that comes when they choose the wrong communication method. (Gendron 2015) In this paper we will discuss several communication methods available to leaders and then look at what are some common challenges and barriers they face when …show more content…
This method can be very effective when you have a common message that would be similar across a large group of people. Often times you will see leaders using this method to communicate a company vision or common held goals within an organization. As with verbal communication you want to ensure that the message is to the point and easy to understand. One of “the problem with (written communication) email is that it can be difficult to determine the tone. If (written communication) email is essential, such as for remote workers, then be clear and concise.” (Sunday times 2014) While preparing a written message you need to consider who will be reading this? How might they interpret the information? What questions might this message bring up? Using these questions you can craft a message that will clearly deliver your intended message. During one of my recent Human Resource Campaigns I utilized a prerecorded video that was distributed to the company explaining the new benefits that we were adding. Following the above method I was able to craft a video that helped explain and answer many of the questions people had about the new …show more content…
You must actively work at understanding how your own background influences your communication methods and words that you use. With an open mind, leaders can adapt to the needs of those they lead with different cultural preferences and practices. (Milotich, M., & Hussain, 2014) The experiences, culture and beliefs each of us have will influence our perception of the message as we hear or read it. Becoming self-aware of these tendencies we can begin to address them when we are communicating with others. When I find myself questioning the message that a leader is delivering as “off base” or not “relevant” I begin to reflect on why I mught feel this way. Often times it is because my personal experience has led me to feel this way and not the intended
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
By analyzing these means of communication, commonly used in my organization, I can better enable others to use them. I would ensure that I am informing individuals work more successfully than others. I would also advice my command on which forms of communications work better than others as I receive and analyze feedback for Soldiers in the organization. The expanded operational rhythm of the military has compelled even some of our best and brightest warrant officers to search out powerful techniques to communicate more effectively because leaders depend on the organizations communication procedures to bridge the gaps in communication so information is made accessible to everyone who needs it.
Communication is an important area of leadership, because it is essential to be able to effectively communicate in both one’s personal and professional life. When it comes to Model the Way, communication is able to relate because it is important to communicate with those one interacts with on a regular basis. This means being able to find your voice is important to consider, because when it comes to bringing people
Anne M. Lindbergh, an American Author, noted that, “Good communication is as stimulating as black coffee, and just as hard to sleep after” (Lindbergh, 1955). Average people speak about 13,500 words a day. However, not all of them pertain to meaningful messages. Alternatively, people often forget what they have said throughout each day. If leaders were to converse that much on a regular basis, having a professional skillset of interpersonal communication could certainly aid them with improving their leadership performance.
Communication as an essential part of human interaction cannot be overemphasized. The benefits of effective communication are many and obvious as they enhance all aspects of our personal and professional lives (SIES Journal of management April- August 2010). In today’s organizations, computer technologies play an increasingly important part as media for business communication Van den Hoff et al. (2005).
Organizations depend on communication for very nearly every part of their operation. From directing touchy discussions between two people to immediately scattering discriminating data over a mass crowd and actually enlisting new clients, various built and rising channels permit organizations to help. Communication tools in modern technological era are the first need of business organizations. Being the part of business, these tools are leaving an immense effect on workplace environment. Business activities have become very convenient and easy with introduction of modern communication tools. Business communication has become child’s play with the inventions of electronic tools for exchanging ideas. These sorts of electronic specialized systems for descending correspondence or upward and sideways correspondence beat the impediments of routines for correspondence 50 years back. They give strategies for worldwide correspondence that are moment wi...
People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
Recently, quick chat applications are being used as well. Microsoft Lync is used and is like similar to text messaging. This helps streamline communication and even faster because contacts can be seen available or unavailable. Getting answers to questions without waiting for an email reply saves time for a leader. Decisions can be made and agreed upon without even speaking to employees face-to-face. A lot of times this type of communication can have less meaning depending on the task or question needing
I read various emails addressing remote workplace communication and I solicited feedback from my team. I reviewed all the information I learned and started to implement them all into practice. I immediately set expectations on how I planned to communicate. I established the best method of communication for serious material and it is only during our Friday conference call or private one-on-one conversations. I decreased my number of “unless” emails because my team stated forwarded emails are ineffective. Emails now address the receiver’s level of understanding, my purpose for the communication, and respect. Effective communication is vital to the success of my distributed team. It helps build trust and creates an environment where creative ideas and problem-solving are welcomed and encouraged. Messages are sent through various means including text messaging, emails, instant messaging and even our internal social
Use communication skills effectively, use active listening by listening to the other person and paying close attention to what they are saying, asking questions and rephrasing what the person says to ensure understanding.
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
One way to be a competent communicator is to be aware of things that can affect the way you communicate. For example, your environment. Personal experiences and your personal cultural background can affect the way you think about others, which can resultantly affect the way you communicate. While you might think something you do is right and ethical, while another person might find it wrong and unethical, or vice versa. This can make communication more of a challenge or impossible. One way to eliminate this problem is to try to be more understanding to someone’s background, to put yourself into their shoes and to understand that everyone has different backgrounds and different ways of perceiving what is right and wrong. It is important to remember that people from different backgrounds often can share enough common ground to make an effective relationship which can lead to effective communication.
Sometimes we forgot just how diverse we are, and there is an infinite variety of cultures in our world that we interact with everyday. There are some crucial skills we must learn to effectively communicate, which I learned about in, Communication Tools for Understanding Cultural Differences, by Michelle LeBaron. To be able to obtain these skills we must have the foundation of communication. We must have a strong self-awareness and self-knowledge about ourselves, to accomplish communicating well. This being our self-perception or self-image the way we look at ourselves and the world around us. With this, we have our perception, our lenses of the world, how we interpret information, our feelings, thoughts, and our understanding. Consciously and subconsciously, you weigh weather others’ thought, attitudes, actions, and reactions will work for you. (Hybels & Weaver, 2007, p. 35)
One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene...