Anne M. Lindbergh: An Analysis Of Interpersonal Communication Skills

For an effective Non-Commissioned Officer (NCO), interpersonal communication skillset is a profound attribute to possess because it contributes to managing conflicts, building trust, and making rational decisions. Therefore, this paper will address why it is important, what particular skills it consists of, and how to develop that in leadership. Anne M. Lindbergh, an American Author, noted that, “Good communication is as stimulating as black coffee, and just as hard to sleep after” (Lindbergh, 1955). Average people speak about 13,500 words a day. However, not all of them pertain to meaningful messages. Alternatively, people often forget what they have said throughout each day. If leaders were to converse that much on a regular basis, having a professional skillset of interpersonal communication could certainly aid them with improving their leadership performance.

This problem could refer to anything between his/her Solder’s troubled life situation and a goal-oriented disagreement among the team members. A leader who is not competent at interpersonal communication would not be able to exchange logical information under this sort of circumstances, which leads to a worsen conflict. On the other hand, possessing a good interpersonal communication skillset would enable the NCO to thoroughly assess the matter, generate a variety of solutions, and manage the situation properly. Ensuring a healthy team relationship is another assumed responsibility of an NCO. According to Paul Towers from taskpigeon.co, some of the benefits of fostering a strong sense of trust within a team includes following:

Increased productivity amongst staff. Improved morale amongst employees and staff. The ability to work more effectively as a team, rather than individuals. Reduce the time to make and discuss key issues as each individual trusts in the judgement and expertise of their colleagues. (Towers,