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Literature review for crisis management
Aspects of crisis management
Aspects of crisis management
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Recommended: Literature review for crisis management
When creating a CMP (Crisis Management Plan) it has to be strategic depending on what type of crisis it is. "The response to the onset of a crisis depends on the nature of the event" (Crandall, Parnell, Spillan, 2013). If my facility has hazardous materials in storage for future use when manufacturing our products I would be proactive, not reactive and address the potential issue up front before any of the hazardous materials were distributed. I would start by getting with my PR/CMP team to come up with a plan on how we will compensate our customers first. Customers should always be the first to be thought of. We would come up with a PR announcement via social media and any other internet source. In this announcement, we would take responsibility
...tigation I would talk to staff about how we can rebrand our company and rebuild our image. The potential of scandal damaging our public image is inevitable but the more damage control that is done as soon as the scandal is opposed the more likely my company has a chance to survive.
...g by; First, I would make sure that their is plenty of feedback for the employees. As our text suggests, "Without feedback, learning can not occur"(Crandall, W., Parnell, J. & Spillan, J. (2013). Secondly, I would make sure that I have a great crisis management team that are well trained and drilled. Thirdly, we would have a strategy and plan for crisis events. Also, It is very important to make sure that your team members are all confident in their ability to make good decisions for the company. So many times, people are afraid to make decisions. This leads to scapegoating within the departments, and the whole blame game. That doesn't get anybody anywhere.
All these principles will be useful in the crisis. Be aware of hazards during the crisis. A person should be aware of client’s hands because if they have anything in their hands, there is a risk of getting hurt. Be aware of weapons/chemicals that are in easy reach of the clients. A helper should be aware of escape routes if things get out of hands. Always maintains a safe distance when interacting with others. All this knowledge and information will help me in preventing the crisis and be
Crisis is defined as a major, unpredictable event that has potentially negative results. The event and its aftermath may significantly damage an organization and its employees, products, services, financial condition, and reputation. There are many types of crises, for example, economic crises, physical crises, personnel crises, criminal crises, information crises, reputation crises and natural crises. This incident has been grouped into physical crises, natural crises and economic crises. In order to prevent crises from adversely affecting the firm, organizations need effective plans and procedures in place to prevent crises if possible, or to mitigate their effects when they do occur.
Emergency management is a career about managing risk that are both technological and naturally occurring. Though these two terms are synonymous with each other in-terms of modern conceptualization of disasters; this has not always been the case. In the developmental history of emergency management these two sources of disaster; were often seen as two completely independent sources of danger, and as a result the emergency management community encountered steep and costly learning curve in managing the hazards associated with these sources risk.
disaster and who is to preform those steps. With a clear, documented disaster recovery plan in place the risk from a disaster can be minimized. While there is no way to plan for every disaster that could happen, the likely disaster can be planned for and the risk minimize as much as possible. The disaster recovery plan is the documented efforts that IT will perform to minimize the risk of catastrophic failure. This document is a requirement for any IT audit that is performed on the Clinica Tepeyac information systems department.
Because of various limitations, one cannot prepare for every type of release, however, the plan can be written to address those releases that can most likely occur. Regardless, hazardous materials response plans must be designed to minimize hazards to human health and the resulting environment during the intentional or accidental release of a hazardous material. The plan should be written under the authority permitted b...
A Product-Harm Crisis can mean the end of a corporation. A Product-Harm Crisis (although considered to be low in probability of occurring), may have severe consequences for a company if not handled properly. For this reason, potential risks associated with a product should be monitored on a continual basis. So much that - without warning, a Product- Harm Crisis can progress into a catastrophic incident that can quickly destroy a business’ future. Since, crises are often difficult to anticipate and prevent (Vassilikopoulou, Lepetsos, Siomkos, Chatzipanagiotou, 2008). Indeed, a Crisis Communication Management Plan is necessary, as it assists in monitoring and detecting potential risks associated with a product. Equally important is that a Crisis Communication Management Plan includes a strategic communication –blue print- crucial in a Product- Harm Crisis incident. And so, the goal of this paper is to explain factors contributing to a Product-Harm Crisis and how a Crisis Management Plan is effective in the first phase of a Product-Harm Crisis incident.
A Stakeholder can be defined as any entity public or private, directly or indirectly affected that has a vested interest in the outcome of a disaster. “In emergency management, there are many stakeholders to consider, ranging from government entities to private corporations to community based groups” (Naim Kapucu, 2013). Emergency management is an important role of federal and local government; the constitution holds state responsible to provide public health and safety-hence, they are responsible for public risks, while the federal government utmost responsibility is to help when State, local, individual, and stakeholders need assistance. The emergency manager is a private stakeholder in a disaster, but other parties, such as the Department
Contingency management (CM) is a treatment used for alcohol abuse. The treatment encourages positive behavior change by giving out positive reinforcement when treatment goals are achieved and refraining from rewarding or punishing behavior that is undesired (Higginsn & Petry, 1999). For example, if the goal is abstinence from alcohol, refraining from imbibing alcohol might result in a voucher to exchange for time off of work, while drinking alcohol would result in a lack of voucher or having to stay overtime at work.
“If plan A doesn’t work, always remember the alphabet has 25 more letters” Claire Cook, Author
There are three factors that affect contingency plans. The first of these key components is the environmental factor. The next factor is the organizational factor. The environment is bound to change and have an impact on how an organization is run. For example, when FedEx Express went through the September 11, 2001 situation, they boosted security throughout the hub and raised shipping prices to offset the security budget. The same can be said when the president created the new cabinet of Homeland Security to fight the 9/11 attacks. The Unit...
I will be honest and transparent with my team and make fair choices in my daily routines by:
The communication process is not something that begins when a crisis rears its ugly head rather it is a process that takes place in preparing for a crisis before it happens. While the term crisis represents a blanket term used to describe many situations, each situation is unique, thus presenting different obstacles to overcome. However, with a well-established advanced plan in place an organization places itself in a position to overcome and work around obstacles. The development of a comprehensive crisis management plan is one achieved through effective communication where each member of the crisis management team has an advanced shared understanding of his or her role and responsibility during a time of crisis (du Pr'e, 2005).
In order to fully understand the concept of a contingency plan, there are a few aspects which need to be explored. We must first define what a contingency plan is, followed by an explanation of why contingency plans are so valuable. Furthermore, an analysis of the implementation of contingency plans should be performed. Lastly, a comparison of such plans from other industries should be done, in order to comprehend the differences in both purpose and criteria.