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Tourism industry and its impact
Importance of tourism promotion
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The Global Hotel industry (NAICS Code # 721110) is an estimated $664 billion dollar industry that specializes in short-term lodging and hospitality for clientele that includes but is not limited to business and leisure travelers, tourists, couples, families, day visitors, and vacationers (MarketLine, 2014). The industry operates many different lodging facilities that include motels, hotels, resorts, spas, and lodges. It is of importance to note though that Casino hotels are not included at all in this industry segment and fall under their own industry due to their primary business being gambling and the plethora of regulations that come with it.
Source: (Hospitalitynet, 2013)
The industry overall is vast and extremely competitive.
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To start below is a quick overview of the different products offered by the industry.
THE MANY DIFFERENT PRODUCTS OFFERED BY THE INDUSTRY
Hotels: lodging establishments for travelers and business clients to provide them with single or multiple night lodging. Often offer amenities such as meeting rooms, bars, and restaurants.
Lodges: a specific type of hotels classified due to their locations near ski slopes and mountainous areas. These lodging facilities are usually for travelers on vacation.
Motels: a specific type of hotels classified due to their locations near major roadways and highways. These lodging facilities are usually for travelers for a single night stays.
Resorts: large style vacation lodging accommodations designed to keep guests on the facility grounds by offering a wide-range of options for rest and relaxation. Very popular and plentiful in beach areas and regions isolated from the normal hustle and bustle of
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The reason for the different ownership models comes primarily from the large capital investment costs required in the industry. It is also important to note as well that companies, such as Marriott International, can have hotels or certain brands/divisions that fall under different ownership models and not just have their entire company operate under just a single one.
FOUR PRIMARY OWNERSHIP MODELS FOUND IN THE INDUSTRY
Full Ownership: one hundred percent complete ownership and control of the business. This type of ownership though requires huge investment and risk on the part of the owner.
Management Contract: individual(s) operate a hotel or the business for an owner via an agreed upon contract to split the profits/revenues of the business. Under this model the manager(s) perform all the day-to-day operations but have little risk in the business.
Franchise: Franchisors license their brands to franchisees who manage the day-to-day operations of a hotel or hotels. Under these agreements franchisees pay royalty fees to the franchisors, are subject to their rules and oversight for operating the business, and are tied to the risk of the
-“Sense of Place” philosophy- each hotel has a local character and culture of the given location. Architecture and history in implemented in each individual hotel which is very different approach than chain-like competitors. This was a power tool that Rosewood had!
B&B guests are looking for an experience to meet need people and B&Bs offer them spend more time in shared rooms with other guests. The hotels are standard chain hotels and motels have a more rooms which are typically the same throughout the facility while B&Bs rooms are different from each other. Hotel rates are sometimes cheaper than B&Bs and the rooms are more upscale than
The Hotel industry has become very important in the past years due to immense traveling and growth of international business. Hotel industry not only plays an important role in the life of people but as well as the economy of the country. Development and advancement in the Hotel industry have rapidly been taking place and especially since the rapid change in technology, it is very important for hotels to be promptly keeping up to date. When the hotel industry is spoken of, there are many famous hotels but one hotel company that has been outstanding in growth and other aspects of business, like in Leadership, Teamwork (Employee turnover), Motivation (Customer retention and satisfaction, Goals and objectives, (changing the way hotel business has worked), and Change within the company; structurally inside and physically outside, adding elements, like entertainment, gaming, and outdoor activities, is the Hilton Hotel Company.
Mostly business people come to stay at the hotel, because the hotel gives different types of facilities to customers like meeting rooms, printer, internet and conference rooms. But in the summer holidays domestic tourists also come to enjoy the services of the hotel, because the hotel gives a good discount.
The hotel industry performs within a saturated market, driven by customer loyalty and competitive pricing to stand-out. This competitive nature makes it extremely important to capitalise on strengths while improving on
Hilton Worldwide carries out business through three segments: (1) management and franchise; (2) ownership; and (3) time-share. These business segments enable management to capitalize on strengths like brand recognition and economies of scale. The company focuses primarily on the management and franchise segment which consist of 3,918 hotels with 610,413 rooms. Managing the properties, rather than owning them, allows the company t...
The most prestigious name in the industry, Hilton Hotels & Resorts stands as the stylish, enthusiastic and global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of innovative approach to products, facilities and service. They help make traveling easier with smart design, innovative restaurant concepts, authentic hospitality and assurance to the global community.
Who is the hotel’s target market and what services do they use to attract and satisfy this market?
Various definitions of tourism exist. Tourism is defined by Macmillan Online Dictionary as the business of providing services for those people travelling for holidays. Tourism has experienced continued growth over the years and diversification and has become one of the fastest growing economic sectors in the world. For countries like Australia, it has become one of the major contributing sectors in the economy generating large proportions of the national income and at the same time increase employment opportunities. The future is still bright for the industry in the country with possible future growth in expansion and diversification. The industry however has both the pros and cons impacts to various ranges of environments (Tourism Research Australia).
“A hotel defined as an “inn” has an obligation to accept bona fide travellers who appear able and willing to pay a reasonable sum for the services and facilities provided, and who are in a fit state to be received.”
According to Abraham Maslow theory of Maslow's hierarchy of needs, the first stage is need to satisfy physiological needs included air, food, drink, shelter, warmth, and sleep there are most important things of human. When people leave their house and go for travel the two basic things they needs which is accommodation and food, and hotel industry exactly provides both things. Hotel also can defined that as a “Home away from home”. According to the dictionary of hotel meaning, a building to provide lodging, food, and other services for travellers and guests on a short-term basis and they need to pay for that (oxford dictionaries and Wikipedia). The author A.M. Sheela as mentioned that hotel is the place where the tourist stops being the traveller and become a guest. Hotel not only offer accommodations and food, it also provided wide range of services such as lounges, banquet facilities, and entertainment facilities etc.
Helped With unique efforts by government and all other stakeholders, including hotel owners, resort managers, tour and travel operators and employees who work in the sector, Indian hospitality industry has gained a level of acceptance world over. It has yet to go miles for recognition as a world leader of hospitality.
Hotel Management can be described as running or managing a hotel. Hotel managers are in charge of everything from housekeeping and reservations to catering and concierge services. The Hotel industry as a whole benefits from increased travel. It comprises of businesses that provide services, primary accommodations, food and beverages.
If you were to sit down and count all of the different types of cultures in the world, you would be sitting for a very long time. These different types of cultures can be found by traveling to different parts of the world. Different types of people follow their own cultural beliefs and these beliefs start to reflect on the place where they live. With this said, hotels need to be aware of the location where their property is and modify their hotel accordingly. There are three major aspects that hotels need to be aware of when it comes to addressing cultures; these are authenticity, design and legal logistics. These three things change the expectations for any hotel property according to where they are located.
The focus is on the hotel industry because; the geographical location of a hotel has a