Business Communication Case Study

713 Words2 Pages

Introduction:
Communication is the process of exchanging thoughts and ideas from one person to another person or from a group of people to another group of people. It is the procedure of transferring one’s person feelings or messages to another.
In Business field, communication is so important to get the work done effectively. Good communication will guaranty the best result toward the work or the company. However, there are some factors that may lead to weaken the communication process.

Body:
1- Cultural diversity:
Differentiation in cultures is a main problem in business communication, because there will be a difficulty in understanding the other people ideas or thoughts, also they may understand your point wrongly. When a person communicates …show more content…

There are some terms that may have the same spelling but different in meaning, so the message will may be misunderstood by the receiver. Misunderstanding also occurs when people attend to use jargons and technical words that are not understandable to everyone. Some people intend to understand the meaning wrongly so they avoid things they don’t want. This misunderstanding leads to a lot of troubles to the company. However, the messages should be prepaid carefully, and they must have feedback …show more content…

However, both sender and receiver need to have a knowledge about how to read and express body language and how to control emotion and avoid mixing it with his external life.

5- Past experience:
Past experience between two parts plays a big role in communication process. If one person left a bad impression to the other, there will be a huge misunderstanding in the future. However, the sender and the receiver need to be careful while conveying a message and try to left a good impression so they communicate properly in the future.

6- Environment:
Environment differences may impact business communication because communication skills require an environment that helps people in communicating, for example, a person will have some good communication skills if he is working in a better environment, on the other hand if the environment was poor he will be with a limitless

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