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Understanding effective listening
Strategies for effective listening
Strategies for effective listening
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According to Burley-Allen (1995); “There are five styles of listening including, the faker, the dependent, the interrupter, the self-conscious listener, and the intellectual or logical listener” (p.60-64). The faker happens when a person pretends to pay attention when someone is speaking, when actually their mind is thinking about something else. This is something that I have been guilty of especially when the message is not something that interest me. When you fall into this category you will act like you are listening and paying attention to make the person speaking happy. When someone is trying to fake listening they will try to memorize specific fact in the message. When trying to memorize specific facts in a message, the message will …show more content…
When a person is a dependent listener they will focus on how they are listening and reacting to the person speaking and then they miss what the meaning speaker is trying to get across. They focus on how they appear to the person speaking instead of the content of what the speaker is saying. When someone feels uncomfortable with the message or topic the speaker is discussing, they will interrupt by bringing information to the conversation that does not relate to what the speaker is talking about. This is called an interrupter listener. I have been in situations like this and it really aggravates me. I have seen this happen so many times. I do not believe that this is a weakness of mine, but if it is I am not aware of it. When someone is an interrupter listener they will try and bring up unrelated information to change the topic that the speaker is discussing. When you are considered an interrupter listener, you will make it hard on the speaker to stay focused on the message that they are trying to send and by getting off the topic the reason for the message is not completed or resolved. According to Burley-Allen (1995); “The self-conscious listener is a person that focuses more on themselves by thinking “Am I doing well or badly?”; “Do I look right?” or I wonder if the speaker thinks I am intelligent?” …show more content…
This kind of focusing is called listening to the words you and the other person use that cause either strife or mutual cooperation” (p. 100). When you uses this style of listening to focus it increases your effectiveness when listening. When you succeed in dealing with others you will become more positive and confident. When you have a negative self-concept, you will usually feel that others are looking at you negatively. According to Burley-Allen (1995); “It is important to maintain positive self-concept by listening to yourself (p.100). Taking the time to really listen and learn how you are internal negative statements to interfere with your becoming an effective listener can be a step in the right directions to improve your listening” (p.101). It is important to look at how you judge themselves. When you find the negative aspects of your listening skills you can help yourself find out what internal thought process you will need to change to help you become a better listener. I hope that this will help me determine what areas I need to improve and how I can improve my listening skills. I believe everyone can find something in their listening skills that they need improve and make that they can make the necessary changes to successfully
Listening is an important skill that many people take for granted. Listening empathelicay means putting oneself in “someone else’s shoes”. Listening only to get information takes away much of what the speaker is saying, by being able to empathize with someone one is on the same wavelength. In this world, there exist many different cultures and subcultures.
But are you absolutely sure you 're listening when people speak to you? If you find yourself dominating conversations, almost as if you 're holding court like a celebrity, maybe it 's time to think about walking back your output and concentrating more on the input.
In any situation, barriers prevent effective communication. These barriers can be within us (psychological), in the communication situation or environment like noise or other distractions, or they can be learned from our social or cultural associations and influences. The biggest listening barriers for most people are psychological, intra-personal, or situational. Both, internal and external distractions can be overcome by directing your attention to the speaker and reduce or eliminate any strong attachments to your point of view; consider your point of view just one view among
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
The ability to listen effectively significantly impacts all relationships, be it professional, personal or social. The prevailing issue with effective listening, however, is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener. The skill of listening, according to Dr. Robert Bolton (1979), extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback, all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered passive capacity, or only digest and process bits and pieces of the speaker’s message.
This paper explores two personal experiences of incompetent listening. The first personal experience is when someone engaged in narcissistic listening to myself. The second personal experience was when I engaged in selective listening.
As The Gift of Listening describes, “Opening one’s heart and listening at a deep level does not come easily and is rarely achieved simply by life experience” (Browning & Waite, 2010, p. 151) There are different aspects to being a good listener that are often difficult to achieve and lead to poor listening. One significant challenge to listening is the attention needed in order to actively listen to another person. Proper listening does not occur due to a passive process but instead it takes deliberate action and thought towards what a person in saying. Like previously stated, actively listening is achieved by sitting in a comfortable and open way and maintaining good eye contact. When a person does not exhibit these techniques good listening often does not occur. The challenge of utilizing different techniques in order to listen to others in a better way often gets blocked by barriers that make active listening unable to occur. In our society today one major barrier to listening is technology. In a casual setting, proper listening often doesn’t occur due to someone being tied to their cell phone. The millennial generation is often guilty of passively listening to others due to the mobile technology that is being used today. Many conversations occur without eye contact or full focus on what the other has to say and instead is spent staring at a
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
Listening is a big part of communicating well with others. Take time to carefully listen to what others are saying, and also take time to observe their nonverbal communications. A good listener does not interrupt the person while their talking. they make eye contact with the person speaking. they provide the speaker with their full attention, avoid unnecessary distractions, and try to understand the other persons point of view by being empathetic.
Let’s explore why listening is so critical. “Adam listened to Eve. In that first spoken word message and all since, no communication occurred until there was a listener. It follows, then, that there has become a much-heightened need to listen. We must understand the fundamental relationship involved, we cannot escape it” (Mills 1). The characteristics of good listening skills can be best understood by using the acronym MASTER. The “m” refers to mental. Mental is the ability to slow down and strategically control our ability to listen. “A” refers to active. Being active utilizes constructive listening responses and constant practice can keep this sharp. The “s” refers to sustaining attention. Experienced concentration is crucial for sustaining attention. “T” refers to target. There are four types of potential listening targets; responsive listening, implicative listening, critical listening and nondirective listening. Responsive listening is the agreement between listener and speaker. Implicative listening involves carefully understanding what is implied by hearing what is said. Critical listening is the process of coming to the point of a subject by clearing away all the non-important information. Nondirective listening is fully hearing the speaker out. The “e” refers to eliminating t...
However, I am not the only person experiencing this problem since several of my friends have confessed to experience similar instances. Although I might appear to be attentive and listening to someone, the reality is that I have actually stopped listening and my mind is focusing on the present thoughts in my head. This mostly occurs when another person utters words that my mind chooses not to examine, study, or dissect. I continue maintaining eye contact thus making another person to think that I am still keenly
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
The first concept I used was responsive listening, responsive listening is giving your complete undivided attention, while letting the other person get a chance to speak freely and openly, while the person listening provides only small interjections and nonverbal listening cues while sometimes paraphrasing to show that you have fully been aware. I choose this concept because I felt like sometimes I dominate the conversation with my brother and I decided to just give him complete undivided attention and a chance to talk. I was picking up my brother from school, and from the start he seemed to be...