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Culinary food safety
Culinary safety and sanitation
Food safety and sanitation for culinary
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Have you recently been to the delicious buffet in South Phoenix? Lin’s buffet, around for 20 years, consisting of about 15 locations in our area, seems to be the hottest topic right now. This almost always astonishing family buffet has been recognized for their lack in expected health standards.
First off, everyone always loves a little surprise while enjoying a big family meal and that is exactly what one customer received. A customer of Lins buffet reported a problem with her food one night, while out enjoying a dinner with her family. As she was eating she noticed a rat mixed in with the food on her plate, but of course this is nearly not enough evidence to shut their business down. If you think about it, rats and cockroaches are a common problem for restaurants, and at least there is one less out of the 1 million we have in South Phoenix, to worry about.
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I asked for an extra stack of napkins at my table and the waitresses response was, “We don’t have enough to give you extra”, as she harshly rolled her eyes at me then walked away. Her attitude was like a pregnant women’s attitude when they aren’t fed within a timely manner. And of course they did not bother putting clean silverware either because there wasn’t any clean. Most of the dishes and stations were closed due to lack of staff, but of course that is because they haven’t bothered reviewing applications for new workers. In all honesty their staff has their roles backwards, the Sushi chef was running register, busboys were grilling, and waitresses were washing
Ehrenreich didn’t want to be a waitress any more than some waitresses, but she did it for her research. Ehrenreich once stated that, “Waitres sing is also something I’d like to avoid, because I remember it leaving me bone-tired when I was eighteen.” (13). Her first job was at Hearthside, a restaurant in Key West, Florida. She was hired as a waitress, starting at $2.43 plus tips. She worked the afternoon shift. Hearthside was being managed by a West Indian man by name of Phillip. The management wasn’t the best. They treated their employees disrespectfully. At an employee meeting, they were threatened by the management. Ehrenreich stated, “I have not been treated this way-lined up in the corridor, threatened with locker searches, peppered with carelessly aimed accusation-since junior high school” (24). When they were just standing around, the manager would give them extra work to do. According to Ehrenreich, “You start dragging out each little chore because if the manager on duty catches you in an idle moment, he will give you something far nastier to do. So I wipe, I clean, consolidate catsups bottles and recheck the cheesecake supply, even tour the tables to make sure the customer evaluation is standing perkily.” (22). They were hired at Hearthside to serve the customers. There are twenty-six tables in the whole restaurant. All the food must be placed on the food trays; small items were to be carried in a bowl, and no refills on the lemonade (1...
People are consumed with their own reality that they didn’t even acknowledge me sitting at a table watching them. Each person seemed to have their own stories different from everyone else’s. For the most part, the employees seemed to have similar interests in wanted to produce the best customer service. The customers had the same goal of wanting to try a new popular restaurant they might have been unfamiliar with. Overall, the general consensus was that a majority of people wanted to get on with their day with as little human interaction as
Panera Bread’s setting has neat and clean tables that allow a person to have a sense of ease when eating their food. There is always an employee responsible for cleaning and ensuring a neat dining area for the costumers. McDonald’s dining area is a burden when children create messes and leave tables unclean by their parents. Many of McDonald’s employees are too busy to be aware of the messes that are in the dining area to actually clean up before another costumer sits down with a meal. McDonald’s condiment section is saturated in ketchup and spilt drinks that create a sticky area, unable to be touched. When other costumers see a dirty area, they are more likely to throw trash or unwanted items that create a bigger mess. Thus, hygiene plays an important key in public restaurants. Proper hygiene allows somewhat a pure environment from bacteria and essentially a safer place to
When I worked at canes as a cashier I was required to check the restrooms every fifteen minutes. Also when you are not busy, you are expected to clean tables, drink area, and basically insure the whole restaurant is clean. Managers are very strict when it come to the cleanliness of Cane’s. At the end of the night booths and tables are moved and swept and mopped under. All tea containers are emptied and cleaned. Bathrooms are sprayed with bleach all, garbage’s are emptied, and fryers are moved and walls are wiped behind fryers. A manager checks and insures the restaurant is spotless. Who wants to go to a restaurant with a dirty kitchen kiior nasty restrooms?
Panera Bread’s atmosphere is enjoyable. The employees and the managers keep the restaurant clean at all times. When I walked into the restaurant for the first time there were visible employees wiping off the table and sweeping. Panera Bread has almost no trash visible around the entire restaurant. Looking around, there were no trash cans in sight; they were hidden by doors and cabinets. Panera Bread receives ample amount of customers a day keeping the restaurant clean is important, but the workers keep everything running smoothly as well. While waiting in a moderately long line, the employees immediately noticed the incoming rush and started working as a team to get the customers and myself in and out. Along with the workers helping to make the line move faster, the customers in line around me are keeping conversation. We are entertaining each other making the wait time appear shorter. With the great customers and keeping the restaurant clean, Panera Bread workers and managers keep the restaurant well managed. The noise level is separated by the location of dining. In front of me a group a friends decided to have lunch at a table laughing and enjoying themselves and a woman behind me chose to eat alone while reading a book, sitting in a quiet corner. More importantly the manager was always walking around making sure tables were clean, and trash was not i...
This article implicates that five hourly non-exempt restaurant’s employees who worked ten hours before receiving a meal period and was made to work during their lunch period (Sayas, 2014). Thus, the workers did not get a rest break and demanded to work off the clock without pay (Sayas, 2014). This infraction is in violation of the Department of Labor’s Wage and Hour Division under the minimum paid rest period. Moreover, the employees’ cases were settled out of court for $56.5 million (Sayas,
Most of the time the cashier working at the place will treat the customer like complete garbage and not showing any concern for them. They often go through their routine of “Have a good day” when most of them could care less about how the rest of the customers day really goes. Squidward is always treating the customer awful. Squidward has lied to the customers and has said some nasty words to the customers. He has denied customers items such as salt and ice cubes. Squidward has also fallen asleep on the job many times which is disrespectful to the customer. All of these things Squidward has done, is something that the average fast food cashier is accustom to. This type of working habits represents fast food cashiers
The restaurants where I worked had owners who were very protective of their staff, treating them like family. I have witnessed instances where a guest has been extremely rude to an employee and they have been asked to leave and not come back. While Polk’s client waited until the waitress was out of earshot, many are not as careful with their words. I have been fortunate enough that the men that I work with refrain from using the degrading language described in the article, at least to my knowledge. I have not been so fortunate with guests at the restaurant. A specific incident I witnessed occurred when, after one of the waitress left a table asking if they needed anything else a male guest said to his companions that he “needs a good fuck from her.” The guest’s friends were all very amused by his comments and a few of them agreed with his comment. This particular guest was a regular at the restaurant and he had a reputation for being rude and creepy. None of the waitresses wanted to wait on him because of the way that he looked at them. This guest was asked by one of the managers, who also overheard the comment that I had heard, to leave and not return to the restaurant. I later found out from the manager that it was not the first time that he had overheard that particular guest making rude comments about members
However, when creating fast food restaurants, the industries were not thinking about the negative effects such as obesity. Other than obesity, other harmful effects exist as well. Fast food restaurants serve unhealthy products such as greasy foods and artificial meat that lead to dietary health issues in many adults and children. A recent study showed that “Young children who are fed processed, nutrient-poor foods are likely to become unhealthy teenagers, and eventually unhealthy adults. Now twenty-three percent of teens in the U.S. are pre-diabetic or diabetic, 22% have high or borderline high LDL cholesterol levels, and 14% have hypertension or prehypertension”
The average customers in a restaurant fall under the “Stick-to-the-fifteen-percent, tippers.” They have the attitude of “I’m just here for the food.” These average customers can be heard saying, “Looks good, I just need ketchup.” and “When you get a chance, may I please have a refill?” The “Stick-to-the-fifteen- percent tippers” have a more serious, laid-back face and stay quiet. These customers are average maintenance and average tippers. The only time they leave more than a fifteen- percent tip is when they need to round to the nearest dollar. Their server is mellow and polite because he is thankful for the expected tip. A server walks away from the table cool, calm and collected with no need to complain.
no time for customers. They acted as if it was a burden for them to stop and
What’s more, we should always be careful and share the information all the time, so that more children can grow up happily and healthy. Restaurants are kind of dangerous now, you never know if they are clean or not. That’s not the most important matter however; we have to be careful with what we are eating now. We have to pay more thoughtfulness to these foods we eat which are not healthful and always prevent buying them, when we find the restaurant is not clean enough, call the food safety department and never go again.
When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.
The restaurant was full; every table was occupied. As I walked through the door to the kitchen, my colleagues greeted me. I picked up a plate of chow mein and was about to go out the door, when I heard a scream. I looked around and saw a rat scampering towards me. I have musophobia, the fear of rats, so I accidentally dropped the plate of chow mein as I tried to jump onto the counter. The rat dashed outside the kitchen to where all the customers were eating. The customers who saw the rat acted crazy. Someone jumped on the table hollering, others rushed out the door and others started shouting like the rat was a devil. It took us 15 minutes to calm all our customers down after the owner had called an exterminator. After the exterminator trapped the rat in a cage, the government health services ordered Lucky Fortune to be closed for a month because of unsanitary conditions. Not only am I living in poverty, I also was fired because the owner thought it...
In America, many are not aware of the inequalities that exist in the Food Service. The food service sector has at least 125,951 companies and approximately 12 million employees with almost 7 million foreigners. This sector includes individually owned restaurants, mid-priced chains, quick service (fast food), hotels, and beverage establishments. Food service plays a major role in institutional establishments like schools, hospitals, prisons and meals on wheels. They cater to the tastes of their particular customers and are often leaders of food innovation. In the food service, we find: bartenders, wait staff, hosts, busboys, chefs, cooks, managers, and dishwashers .The food service workers perform a variety of customer service, food preparation and cleaning tasks, all that which are very important to keep a business running. More concerning , some of the major working conditions that foodservice workers face with daily is no health benefits and significantly low wages. These employees working in the food industry make it possible for millions of people to enjoy food in restaurants but are not being treated or appreciated fairly.