Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Case study on emotional intelligence for work place
Human resources management and emotional intelligence
Pros and cons of emotional intelligence
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Case study on emotional intelligence for work place
Assessment 2 Written or Oral Questions 1. What do you consider makes you an emotionally strong person? (5 marks) I consider strong people, people who often do not exhibit traits of dominance, aggressiveness or power, they are usually strong because they know how to deal with their feelings and are confident knowing that one does not have to "always be right" to be intelligent, dignified, or interesting. They use logic and do not expect validation by others; so they can learn from their failures and criticism and know how to give up when it is the case. Emotionally strong people do not measure or quantify how other people worth, and by seeing others regardless of what they can do or accomplish, they also validate themselves independently of what they can do in society or …show more content…
Having encouraged your workforce to develop their own emotional intelligence, which of the workplace outcomes have been achieved or are being improved and which still require improvement? (5 marks) The proposal in the workplace was to objectively present the relationship of emotional intelligence skills to professional performance, identifying how much it is necessary to acquire, develop and apply them. The results achieved were: Control: Ability to maintain the domain firmly, making it possible to deal with environment and people through self-discipline; Communication: Link with others to understand and to be understood; and Balance: Ability to handle all situations and all types of personnel. Those that are in improvements are individuality: Competence to love yourself, defend your personal singularity against start thinking about the other colleague; and Love: to encourage people to work side by side, towards the same goal. And what needs to be improved, are the development of these skills in the most critical days and the right moment to use being loyal, aware of the lives of other human beings and show the other the same affection we feel for us and conscious Honesty: Loving the
When taking the two different personality tests, I received the same result for both. I am considered to have an ISFJ (Introvert, Sensing, Feeling, and Judging) personality type. These personality tests I believe help believe get more in depth with the type of person they are but also help them to see there are other people in the world that are like them. A few known people that are similar to my personality type are mother Teresa, and Barbra Bush. Along with learning about others like me, I was able to realize more into my strengths and weaknesses.
I found this assessment extremely useful since it helped me see my weaknesses and strengths clearer. Knowing what my strengths and weaknesses are helps me know what sort of emotions or habits I need to be careful of and what qualities I can improve and/or
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
After WWII postmodernism emerged as the form of criticism that best represented the values of the west. Through the rejection of traditional ideas, and cynical interpretation of culture, postmodern authors expressed the views of their people. In Catch 22, Heller expresses the idea of self-regard above all through the use of traditional character archetypes. As defined by the creator of the term Carl Jung, an archetype is a collectively inherited unconscious idea, or pattern of thought universally present in individual psyches. Furthermore, in literature, archetypes are seen as models, or designs in characters that are commonly seen, and easily recognizable. In the novel, Heller shows the absurdity of selflessness through his own interpretation of a “hero” voiced through the unlikeable Harvermeyer. The need for self-regard through the relatable anti-hero Yossarian, and the benefit of greed portrayed through the villain- Milo Minderbender.
Khalili, A. (2012). The role of emotional intelligence in the workplace: a literature review. International Journal of Management, 29(3), 355-370.
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
Emotional: Itâ€TMs important to support others through day-to-day events and retain a sense of humour.
Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development. 23(5). 437-455
After completing the assessment exercise I have been able to carefully my personality. The exercise consisted of an evaluation of four areas: Locus of Control, Personality Type, Stress Reactions, and Learning Styles.
Myers, L. L. & Tucker, M. L. (2005). Increasing Awareness of Emotional Intelligence In A Business Curriculum. Business Communication Quarterly, 68, pp. 44-50.
They also need to remain cognizant of how their mood affects the mood of others in the organization—and team performance.” (Crompton, 2010) There are four categories of Emotion Intelligence, such as self-awareness, self-regulation/ self-management, social awareness and relationship management (Crompton, 2010). As the emotional intelligence test in the lecture is done, the score for social awareness and relationship management are 4 marks and for self-awareness is 3 marks; whereas for self-management is 2 marks only which would be considered low. The main focus of improvements on my emotional intelligence are in self-management and self-awareness.
I have strengthened several dispositions as I have worked towards becoming an effective educator. My strengths include empathy, passion, flexibility and reflectiveness. I am empathic because I am able to view situations from others perspectives. I can put aside my own feelings, listen to an individual speak and understand their point of view. A potential obstacle of being empathic could be taking on others distress. I will have to set emotional boundaries for myself as to not become
Park, N., & Peterson, C. (2006); Methodological issues in positive psychology and the assessment of character strengths. In A.D. Ong & M. van Dulmen (Eds.), Oxford Handbook of Methods in Positive Psychology (pp.292-305). Oxford: Oxford University Press; available from [Book]. Retrieved on 28 February 2014
Emotional intelligence unlike IQ which doesn’t change much, seems to be largely learned, and it continues to develop as people go through life and learn from their experiences. There are many instances of emotional intelligence that will show up at a workplace, behaviour such as blaming others, incompetence to accept critical feedback, passive aggressive behaviour among others. (Craemer, n.d) In the workplace a range of emotions will appear such as “jealousy, happiness, hate, anger, envy, enthusiasm and fear are experienced.” (Ashkanasy, 2012) the presence of such emotions can lead to several positive and negative outcomes for work performance, including: increased creativity, a focus on priority tasks, the negative consequences however are pessimism and aggressive behaviours that can hinder performance.
Not having emotional intelligence will bring selfishness and aggogance to the workplace therefore high emotionally intelligence will bring positive relationship between you and your workmates in your