Emotional Intelligence Workplace

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Emotional intelligence can have a significant impact on an employees or student’s life, anyone who works in an area with other people will be affected by how low or high their emotional intelligence is. The main areas of emotional intelligence are the aspects of it, how it affects students and its role in the workplace. Zeidner et al. (2009) stated that there are four main abilities to describe emotional intelligence. Theses abilities are Identifying a person emotions, understanding the consequences of emotions, enabling thought by recalling certain emotions and controlling negative emotions such as anger. The means as to how and why emotional intelligence affects people will be discussed further throughout this essay.

There are many skills …show more content…

It has been stated that ninety percent of top performers in a workplace have high emotional intelligence and people with average IQ’s have outperformed people with high IQ’s seventy percent of the time. (Bradberry, 2015) For students in school problems can arise, having trouble coping with stress or completing assignments and relating to their peers. Emotional intelligence has been foretelling of student success and can also help students from obstructions in learning such as mental distress, substance abuse, teen pregnancy and violence. (Zeidner et al. 2009) Emotional intelligence is also a catalyst for learning rather than someone’s intelligence quotient. (Zeidner et al. 2009) Low emotional intelligence has been shown to be play a substantial part in many deviant behaviours, predominantly those to do with emotional problems (Roberts and Strayer 1996). Emotional intelligence has been reported to be negatively associated with roguish behaviour in schools for instance being suspended or expelled from school, this was show through in a trial of 650 grade 11 students in Britain (Petrides et al. 2004). Emotional intelligence was also reported to be negatively related to mischievous conduct such as tobacco and alcohol use in a trial of American adolescents. In the school environment there is a big problem with the affect a teacher has on the emotional intelligence …show more content…

Emotional intelligence unlike IQ which doesn’t change much, seems to be largely learned, and it continues to develop as people go through life and learn from their experiences. There are many instances of emotional intelligence that will show up at a workplace, behaviour such as blaming others, incompetence to accept critical feedback, passive aggressive behaviour among others. (Craemer, n.d) In the workplace a range of emotions will appear such as “jealousy, happiness, hate, anger, envy, enthusiasm and fear are experienced.” (Ashkanasy, 2012) the presence of such emotions can lead to several positive and negative outcomes for work performance, including: increased creativity, a focus on priority tasks, the negative consequences however are pessimism and aggressive behaviours that can hinder performance. There are many people who are not content with anger as emotion so instead of recognizing and “responding to anger in appropriate ways, some people are more likely to deny that they are angry.” (Taylor, 2015) This denial leads to passive-aggressive behaviour. For instance when a co-worker is mad at someone they may indirectly take it out on them, for example by not giving them an important notification. However with emotionally intelligent people, when they are upset they will

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