Application of the Burke-Litwin Model:
The Tipping Point Leadership
Burke and Litwin’s collaboration to understand how to bring change at BA resulted in the creation of the Burke-Litwin model depicted in Figure 1. They divided the model into transformational and transactional dimensions. For example, the top half of the model is associated with transformational factors (i.e., external environment, leadership, mission and strategy, organization culture, and individual and organization performance). While the bottom half of the model describes the transactional factors (i.e., management practices, structure, work unit climate, systems, individual needs, motivation, task requirements and individual skills, and individual and organizational
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Moreover, the Burke-Litwin model associates leadership with the ability to provide direction. This direction can steam from the need of change and can come from anyone in the organization in order to serve the organizational needs. The model lists “vision change; using one’s intuition, influence, persuasive and presentation skills; and rewarding people with personal praise and providing opportunities to learn new skills (Burke, 2014).”
In the Tipping Point Leadership article, Kim and Mauborgne describe Bratton’s turnarounds as textbook examples of what they called a tipping point leadership. Bratton was able to create a vision for his department – to make New York safer – and he applied his leadership skills (e.g., intuition, influence, persuasive) to achieve that vision. Also, Bratton indirectly followed the four tipping point principles outlined by Kim and Mauborgne: break through the cognitive hurdle; sidestep the resource hurdle; jump the motivational hurdle, and knock over the political hurdle to achieve his vision.
Transformational – External
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Moreover, these individual goals should align with organizational goals and needs and should meet the individual needs such promotions, monetary awards, challenging work, and achievement.
Kim and Mauborgne (2003) suggest that it is critical to adjust the employees to accept change and to identify how change can happen with limited resources. They also noted, “Many CEOs recognize the importance of getting employees motivated to make changes, but they make the mistake of trying to reform incentives through the whole organization.” In their article, they described how Bratton was able to solve the motivation problems at the police department. To clarify, Bratton recognized that key influencers at the police department could work to his advantage in implementing change. He also recognized that he only needed to motivate these key influencers because they “act like kingpins in bowling: when you hit them just right, all the pins topple over (Kim & Mauborgne,
William Bratton, born and raised in Boston, was appointed as New York City’s new police commissioner by Mayor Rudolph Giuliani on December 2, 1993. William Bratton was a leader who spent his whole life turning around low-performing, dysfun-ctional police departments. It was his specialty and it soon became his trademark. Bill Bratton hit the ground running as the commissioner of police by implementing several policies and visions that he had, that many believed would be unfathomable in policing. His goals were revolutionary and unprecedented and would not be possible to achieve if not for his incredible leadership ability. His ability as an effective leader allowed him to select intelligent, experienced, and quality individuals who shared identical beliefs and visions as he did. Any leader would agree that anything is possible through optimism, intelligent planning, and preparation, but nothing is possible if your chosen “executives” lack the leader’s confidence to operate freely and carry out the organization’s ultimate goals. Bratton was a believer in Theodore Roosevelt’s ideology that “the best executive is the one who has sense enough to pick good men to do what he wants done, and self- restraint enough to keep from meddling with them while they do it.” Bratton was a master motivator. His optimism rubbed off on everyone around him and this reflected their performance. He had a belief that “leadership is the ability to enthuse and encourage the people in your organization so highly that, whatever idea is put into action, they embrace it so fully they forget the genesis and assume it was their own” (Bratton pg.155). This was Br...
Leaders benefit from building a team to create and implement change, this is a key theme in the Kotter model of change. This teambuilding engages employees throughout the process. Allowing employees to be a part of the change process gives them the opportunity and trust to be creative moving toward the future (Cochrane, 2002). Leaders can create opportunity for employees and leaders to dialogue about the change, which can help troubleshoot the process. Leaders who engage employees throughout the organization from various levels of the organization will receive perspectives from the entire organization helping them make better-informed decisions. Employees want to be allowed the opportunity to help an organization they believe in, in a way that enhances the
Leading Change was named the top management book of the year by Management General. There are three major sections in this book. The first section is ¡§the change of problem and its solution¡¨ ; which discusses why firms fail. The second one is ¡§the eight-stage process¡¨ that deals with methods of performing changes. Lastly, ¡§implications for the twenty-first century¡¨ is discussed as the conclusion. The eight stages of process are as followed: (1) Establishing a sense of urgency. (2) Creating the guiding coalition. (3) Developing a vision and a strategy. (4) Communicating the change of vision. (5) Empowering employees for broad-based action. (6) Generating short-term wins. (7) Consolidating gains and producing more changes. (8) Anchoring new approaches in the culture.
Leadership at times can be a complex topic to delve into and may appear to be a simple and graspable concept for a certain few. Leadership skills are not simply acquired through position, seniority, pay scale, or the amount of titles an individual holds but is a characteristic acquired or is an innate trait for the fortunate few who possess it. Leadership can be misconstrued with management; a manager “manages” the daily operations of a company’s work while a leader envisions, influences, and empowers the individuals around them.
In today’s ever changing world people must adapt to change. If an organization wants to be successful or remain successful they must embrace change. This book helps us identify why people succeed and or fail at large scale change. A lot of companies have a problem with integrating change, The Heart of Change, outlines ways a company can integrate change. The text book Ivanceich’s Organizational Behavior and Kotter and Cohen’s The Heart of Change outlines how change can be a good thing within an organization. The Heart of Change introduces its readers to eight steps the authors feel are important in introducing a large scale organizational change. Today’s organizations have to deal with leadership change, change in the economy,
Achieving organizational change that produces real results is not just a managerial challenge; it is also a cognitive challenge. As Peter Senge stated in an article on leadership "deep organizational change requires a change in people. Redrawing the lines and boxes in your org chart without addressing the way people within the organization interact may be like rearranging the deck chairs on the Titanic" (1996). Leaders find it easier to address tasks rather than the complex dynamics of human interactions. The outcome of which is a focus on the short-term and local not the longer-term and global results from change.
Many of Harrah’s employees deemed the goals set by Winn’s current incentive program to be unrealistic; on the other hand, others felt a sense of entitlement for bonuses. Therefore, Winn’s job is to provide a recommendation to Gary Loveman, on how to motivate and get employees energized. In order to motivate the employees, Winn had implemented an incentive pay plan to rewards Harrah’s employees in all of its properties for improving customer service. The company’s purpose for incentive program was to implant a competitive mindset in its employees as well as to show the employees that they are core of the...
Northouse described a number of leadership approaches and theories. He began by pointing out there are as many definitions of leadership as there are people to define leadership. As a result, he developed his definition by first outlining the components of leadership. The features listed by Northouse were that leadership is seen as a process, involves influencing other people, takes place in the context of a group, and is based on the attainment of a mutual goal. He then defined leadership as “a process whereby an individual influences a group of individuals to achieve a common goal”. On another note, leadership is simply defined as the influencing process of leaders and followers to achieve organizational objectives through change (Lussier & Achua, 2010).
A leader can be defined as a person who influences a group of people, organization, etc. in to achieving a set out or common goal. The aim of this paper is to identify the different approaches to leadership, but there is no single definition of leadership, as it can mean many different things to many people depending of their profession, environment and leadership style (Mielach, 2012).
Northouse, P. (2010). Leadership: Theory and practice (5th ed.). Thousand Oaks, CA: Sage Publications, Inc.
What happens to a person who is thrusted into a leadership position or a person who decides he/she wants to lead others? Would this person have to or need to take leadership classes in order to become a “good” leader or is this something that needs to be learned and nurtured by a mentor? According to Clawson (2006), “leadership is about managing energy, first in yourself and then in those around you” (p. 3). Clawson (2006) further adds that people have good ideas and believe in them but their energy is very low, therefore, they cannot effectively generate enough energy to lead others. This paper will examine four leadership theories, compare and contrast them, and examine how these theories can address contemporary leadership issues and challenges.
“Leading Change: Why Transformation Efforts Fail” is an article written by John P. Kotter in the Harvard Business Review, which outlines eight critical factors to help leaders successfully transform a business. Since leading requires the ability to influence other people to reach a goal, the leadership needs to take steps to cope with a new, more challenging global market environment. Kotter emphasizes the mistakes corporations make when implementing change and why those efforts create failure; therefore, it is essential that leaders learn to apply change effectively in order for it to be beneficial in the long-term (Kotter).
Kotter, J. P. (2007). ‘Leading change: Why transformation efforts fail’. Harvard Business Review, January: 96-103.
Leaders: Strategies for Taking Charge is an organizational management book written by Warren Bennis and Burt Nanus for those who aim to become better leaders. The authors emphasize that having executive positions or being a manager does not automatically make one a leader. A leader is one who inspires his staff, help them find purpose in their work, and effectively implement their plans. They separate the book not quite into chapters on different topics, but rather by four strategies that they have determined are vital for any leader to take on. The strategies are effectively concluded as attention through vision, meaning through communication, trust through positioning, and the deployment of self. A prominent feature of Leaders is the various
Many people associate leadership with a specific job title or form of power within an organization. However, through personal experience, I have concluded that leadership can come in many forms and position as well as from multiple sources of roles and job titles both with and without power. Based on the definition of leadership, anyone can be considered a leader as long as they have the ability to influence people to achieve a particular result or goal which benefits the organization or group as a whole. Individuals with a secure sense of self and understanding, acceptance of diversity within an organization tend to be the strongest leaders that not only make others want to follow, but they also encourage other leaders to gravitate to their