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Impact of diversity on employee performance
How the culture of an organization can impact the effectiveness of the organization
Impact of diversity on employee performance
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Executive summary Anchor Foods encountered serious issues with low productivity and job dissatisfaction during the organisational change. Problems observed include lack of motivation and change in organisational culture. Number of theories suggest the direct correlation between low productivity and motivation as well as low job satisfaction and organisational culture. The recommended solutions include open manager-subordinate communication and collaboration and implementation of the group goal setting theory of motivation. Problem Identification and Analysis Anchor Foods’ employees displayed low productivity and low job satisfaction during the takeover. The change in the organisational culture gave rise to feelings of ‘uncertainty’ and ‘job insecurity’, which are factors of employee dissatisfaction (Reisel et al. 2010). The lack of motivation among employees is identified by the lack of ‘innovation’, ‘new ideas’ or ‘fresh branding ideas’, which led to low productivity. It is vital that we consider organisational culture, leadership and communication as problems at Anchor Foods since it is clear that the managers were unable to maintain productivity or …show more content…
The group goals not only create a sense of belonging and identity but also increase commitment to the organisation and to the group itself (Puusa & Tolvanen 2006). Furthermore, through the technique of forming relationships and identifying teams among employees additionally increases work motivation, which automatically leads to higher productivity (Vakola & Nikolaou 2005). In order to implement this theory the organisation must determine the objective to achieve organisational efficacy, accordingly creating specific group
All the above will use associated theories and models to analyse how the team was formed and backed up with relevant references. 2.0 Introduction: ----------------- This report intends to look at how our managerial development programme reflects groups and organisations and its concern with the improvement of the quality ... ... middle of paper ... ...), Organisational Behaviour: Individuals, Groups, and the organisation, London, Pearson Education [20] Brooks, Ian (1999), Organisational Behaviour: Individuals, Groups, and the organisation, London, Pearson Education [21] Brooks, Ian (1999), Organisational Behaviour: Individuals, Groups, and the organisation, London, Pearson Education [22] Brooks, Ian (1999), Organisational Behaviour: Individuals, Groups, and the organisation, London, Pearson Education [23] Brooks, Ian (1999), Organisational Behaviour: Individuals, Groups, and the organisation, London, Pearson Education [24] Learning to Work in Groups - Matthew B. Miles [25] http://www.google.com [26] Brooks, Ian (1999), Organisational Behaviour: Individuals, Groups, and the organisation, London, Pearson Education [27] Organisational Behaviour Lectures [28] Ocean’s 11 Case Study
Groups are defined as two or more people who work regularly with one another to achieve common goals (Schermerhorn, Hunt, & Osborn, 2005, Chapter 9). For a group to become a high-performance team, the team needs to be able to use their collective skills and behaviors to become an efficient model working towards a common goal. Having a common goal will make each team member accountable for the success and failure of the team. Since each team member is accountable to the team, each member's behavior will have an effect on the team. Cultural diversity and demographic characteristics affect an individual's behavior. Behavior caused by diversity and demographic characteristics will be a determining factor whether or not a group can be a high-performance team.
A team or group is a collection of people who are associated and interdependent in their tasks, share obligation regarding results, and view themselves as a unit inserted in an institutional or organisational framework which works inside the established boundaries of that system.(H.Kristin,2013)Teams and groups have shown a similar relationship within the bounds of the procedures and research identifying with their effectiveness(K.Steve, 2006) (i.e. group cohesiveness, cooperation) while as yet keeping up their freedom as independent units, as gatherings and their individuals are autonomous of each other's part, aptitude, information or purpose versus groups and their individuals, who are reliant upon each other's part, ability, learning and
Individuals have their own personalities that can influence their enthusiasm and productivity within an organization. In addition, individuals also form groups and are part of teams that work together to reach a common goal within organization. According to Gibson, Ivancevich, Donnelly, and Konopaske (2009) dedicated and cohesive teams can have a tremendous impact on organizations effectiveness and the global market. However, all of this happens within the frame-work of office politics and can hinder or enhance the organization’s effectiveness. Therefore, it is important to not only understand individuals, but also groups, teams and office politics within the organization. This will help leaders to plan, organize and motive individuals and groups for the best possible outcome for the organization.
It is proven that teams who work well together perform and have a higher rate of success compared to teams who do not work well together or communicate with each other. A recent article with regards to leadership discussed the topic of group cohesion and how this is a factor for success. The article discussed several situations, one about a business company, one about a sports team and one about a military operation. The article closely analyzed the leaders of the three situations and discussed the similarities and differences between the three. The main similarity between was there focus on cohesion. The article contained facts about how the business was operating and how that in recent years, production and sales as increased drastically, and one factor for this increase was the CEO implemented a mandatory team building exercise each
In an organization, goals affect the effectiveness of individuals, teams, and organizations. Teams exist within the organization, and individual and organizational goals influence the definition and achievement of team goals. Hermann (1991) argues that explicit goals and objectives are prerequisites for group collaboration. In the team must clearly define the team's goals, so that team member’s personal goals and team goals consistent, this is the team existence and development of the premise. This requires better personal, team, and organizational goals, and enhances the cohesion of team members. First, we must strive to cultivate the spirit of mutual trust between team members,
In order for a work place to be successful and beneficial to everyone involve in the company, teams needs to be form, and each team must have a goal in mind. Employees must come together to accomplish a common goal. Teamwork will not only benefit those involve in the project but it will also have a huge impact in your business.
For this paper, I will be going into detail and summarizing the issues, challenges, best practices and principles for organizational behavior applied to motivating employees in the fast food organizations. Also, effective and non-effective approaches towards employees, managers and teams, focusing more on employees to help them see their own potential. I feel that it is important for these individuals to feel they are going somewhere in their jobs because they work in a field where there is always need for more workers like themselves.
This will promote a coordinated action across functions at regional and global level. The leaders must understand own purpose at personal and organisational level and use action development initiatives based on recognition and rewarding with the aim to engage employees at all levels towards required change (Withlock 2003). In order to revitalize the organisation and promote the vision of superior fast food business it is necessary to implement creative and innovative leadership which will broaden the perspectives and develop an entrepreneurial mindset (Adair 2003). The business store managers of individual restaurant outlets will monitor the progress and the expectation is to have developed interdependent leadership culture in place within 4 to 5 years of implementing the new leadership
It brought organisational culture to the performance of a company, which has become a critical topic in management department. In addition to organisational culture, organisations need to be aware and prepared for changes in the expanding workforce as business grows. Companies are faced with maximizing benefits as well as profits while minimizing negative factors that come from those changes. There is no one answer to the issue, but some of the guidelines are clear. Awareness of organisational culture, teamwork, individual performance, external environment adaptation, leadership, and measurement of organisational culture are key factors that lead a company to perform better.
In order to evaluate my role within the group it is important to identify what makes a group. A group must firstly consist of more than three members, “Two members have personal relationships; with three or more there is a change in quality” of the personal relationship. (Bion 1961, p26) The group must have a common purpose or a goal in order to succeed.
Effective teams are groups of individuals who meet to discuss ideas for achieving a desired outcome by the leader of the group. According to a study of characteristics about how and why effective groups develop, Carl Larson and Frank LaFasto found “a clear and elevated goal” to be the top attribute on the list. (Engleberg and Wynn, 2012. p. 33). Members of the group are more productive when they see their goal as meaningful and lofty. Therefore, when a group of salespeople set a sales plan in action, it may have more importance to the group when it is challenging. Each member of the team has a chance to be part of a cohesive team. “Clear, elevated goals create a sense of excitement and even urgency in groups”
Realizing that a group can become a high performance team is important. Accomplishing this goal is invaluable, advantageous and profitable. Once able to operate from a group to the high performing team is a great step into preparation into the big business world. Leaders and members must also realize not only how to accomplish this but that some problems will and can arise from different demographic characteristics and cultural diversity. That is if one is in such a group, which the probability would be quite high.
Characteristics of High-Performance Work Teams Although there is no simple measure of performance effectiveness for groups, and no team is identical, there seems to be a shared understanding of what makes an effective group work. High-performance work teams are generally composed of a combination of purpose and goals, talent, skills, performance ethics, incentives and motivation, efficacy, leadership, conflict, communication, power and empowerment, and norms and standards. Team purpose, goals and roles High-performing teams are synergistic social entities that work toward the achievement of a common goal or goals—short term and long term. They often exemplify a total commitment to the work and to each other.
A group can be define as ‘any number of people who (1) interact with one another; (2) are psychologically aware of one another and (3) perceive themselves to be a group’ (Mullins, L, 2007, p.299). Certain task can only be performed by combined effort of a group. Organisation can use groups to carry out projects, which will help to achieve its overall aim. However, for the group to be successful they must understand what is expected of them and have the right skill to complete the task. . (Mullins, L, 2006)