Analyzing the Shangri-La Lily Spa

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. Situation Analysis
Company Background:
Shangri-La Lily spa was founded in 2011 by Lily Wu. Wu is a certified massage therapist and has 20 years of experience working in the spa industry. She believes in natural healing power, and feels spa’s should be used throughout all neighborhoods.She named her spa Shangri-La with her name Lily. Shangri-la is a paradise place and people live there have a permanent happy land which is isolated from the outside world. She set a no cell phone policy, so her clients can be isolated from the outside world and relax.
There are four types of spa rooms with different themes which are spring, summer, autumn and winter.The customers can customize their own fragrance and lighting. The spa also has five types of massage oils which are Wintergreen essential, Sandalwood, Peppermint oil, jojoba oil and chinese massage oil to help customers with different needs. Different oils have different functions and using the right oil can help people relieve muscle pain, anxiety and digestive problems.
In the past, she has never done any advertising, her business were merely based on recommendations from her loyal customer. She specializes on deep tissue massage, structural integration, swedish massage, back massage and sport massage. Fitness and recreational sport center industry which is Located at 4108 163rd St flushing, New York, 11358-2669.
Industry Analysis:
The International SPA Association (ISPA) released 2013 statistics stating the spa industry generated $14 billion in revenue in 2012 and employed more than 343,000 individuals.The total number of spa visits per year has reached over 160 million. The spa industry has shown an increase in locations, clients, services, and tota...

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... the total impression, so we got 0.12%. The profit, we used revenue minus the advertising total cost, so we got $18858. Finally, we used the profit to divide by the advertising total cost, which is 339%

XIV. Conclusion
In conclusion, we would attract about 458 estimated customers a year for our spa service, and we will use different media in our campaign to target different segments based on their geographic, demographic, and psychographic factors. By using social media advertising campaign, we could measure how many response rate we can get and to set up a clear objectives for our spa service. We try to differentiate ourselves with a lower price while providing high quality service as we previously stated in our objectives. We will try to maximize our profits and minimize the total of our advertising campaign cost, in order to have a high ROI to achieve our goal.

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