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Effect of conflict in teams
An essay on resolving conflicts
An essay on resolving conflicts
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Yalom described therapeutic factors as an enormously complex process that occurs through an intricate interplay of human experiences (Stone, Conteh & Francis, 2017). There are different therapeutic factors that are needed for different groups and at different stages in each group. These factors can assist with working things out in the group as well as creating a therapeutic environment for group members. Benefits of working through Ambiguity and Conflict Cohesion within a group typically increases after conflict is recognized and expressed in a healthy way (Corey, Corey & Corey, 2017). A group will face many challenges and conflict is definitely one of them. In the beginning stage of the group there may be a lot of uncertainty as well. The members may be unsure about the direction of the group, the members of the group and the leader of the group. It is best for the group members to face all of the doubts and work together to get to know what the needs of the group are. They should also face any conflict that may arise …show more content…
One main focus is for the group to be successful. A leader should encourage healthy and appropriate ways for members to express themselves and be heard. If members begin to respond to one another in a defensive or offensive manor, that could send the group in a negative direction. They leader may want to demonstrate ways to approach one another and ensure that they are not taking sides or ganging up on members. When members learn how to approach each other appropriately it will help to build trust and group cohesion. The group should feel like a safe place for all members and solving conflict should not be a stressful activity. Once the group learns how to interact with one another in a therapeutic way, the group may then begin to be successful and benefit all of it
It is important to distinguish the difference between teams and groups. The main difference is that teams work altogether toward a common goal whereas groups can work altogether but for their own objective. It is important to highlight that a group does not necessary need a leader to follow but a team does and this leader will set directions to achieve the goal. In teams people are more committed as they share their ideas, they know the purpose of what they are doing and what the others are doing, they understand better individual objectives and team objectives whereas in groups, generally people are just told what they have to do without further explanations. Because in a team people get to know each other, it builds trust and enhances communication but in groups, people do not really know each other, do not trust or communicate effectively with each other. In teams it is frequent to see constructive conflict as people talk more openly and more honestly but in group it is quite rare. Eventually, people in teams are more involv...
middle of paper ... ... totally group or task-oriented; group members and the situation itself, all influence a leaders effectiveness. The leader needs to be aware of his own behaviour and influence on others, individual differences of group members, group characteristics, task structure, environmental and situational variables, and adjust his leadership style accordingly. Leadership needs to be adaptive. Organizations have changed over the past several decades with regard to the structuring of work methods and processes.
When working in a team conflict is inevitable (Tillett & French, 2006, p. 1). The Diversional Therapist must be aware of conflict resolution, which is a problem solving technique, which allows teams to work towards a resolution (Tillet & French, 2006, p. 2). The Diversional Therapist must have the ability to manage and identify conflict, this results in enhanced group performance (Murayama, Ryan, Shimizu, Kurebayashi & Miura, 2015, p. 88). The Diversional Therapist must be aware of conflict management styles, which are often chosen unconsciously, based on patterns of behaviour and habits (Wertheim, Love, Littlefield & Peck, 2006, p. 11). Understanding the conflict resolution styles allows individuals to decide how they think about the issue and how they respond (Wertheim et al., 2006, p. 8). On the day of the event conflict may arise, and the Diversional Therapist must work to quickly resolve it. Resolving conflict sooner ensures the problem cannot escalate making it more difficult to resolve (Wertheim et al., 2006, p. 5). Resolving conflict will allow the Diversional Therapist and their team to examine problems, release tension, encourage communication and allows for all group members to be aware of needs, preferences and wants of other members within the team (Tillet & French, 2006, p. 16). The Diversional Therapist must also be aware of underlying cultural
Once the group has established its existence and set up group norms, first and foremost, it is the interaction between members and how they negotiate the interchange of the group norms that lead them to therapeutic success. Displaying acceptance, support, universality, advice, interpersonal learning, altruism and hope among the group members is the goal of the group. Affecting change is possible when considering these therapeutic factors when group members express their feelings.
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
An effective group leader/ Facilitator has lots of responsibility to consider before the group begins. Including training, clients evaluations/ goal plans, consents and let's not forget discussions and exercises to complete in a productive group.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Conflict theory are perspective in sociology psychology that accentuate the social, political, or material inequality of a social group, that analysis the broad socio-political system, or that weaken from structural functionalism and ideological conservatism. With conflict theory, you will see tensions, status, and power are unevenly distributed between groups in society, which these conflicts become the purpose of social change. Conflict theory usually arise due to competition and limited resource that is feed by domination and power, rather than consensus and conformity. This is seen a lot on macro level. As a social worker, you will see and use conflict theory throughout your professional.
In American colloquial English, the word “conflict” has come to be used almost exclusively to convey a negative experience or encounter such as a war, battle, fight, or other dispute. Current conflicts in 2016 include the United States’ wars in Iraq and Afghanistan, the presidential election, and Black Lives Matter vs. municipal police departments. However, one of the definitions of the word “conflict” includes a “mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands” (Full definition of conflict, n.d.). The important part to note in this definition is that while the existing “opposing needs, drives, wishes, or external or internal demands,” may be incompatible, the use of the word,
Five characteristics of the initial stage of groups are: acquaintance, risks, building trust, learning about group functioning, and group members finding their place. During the initial stage of groups development group members are getting to know one another. During acquaintance, I would be open with their comments. According to Corey, Corey and Corey (2010), “typically, members bring to the group certain expectations, concerns, and anxieties, and it is vital that they be allowed to express them openly” (p. 107). I have listen to the fears that group members have and encourage them to express them. The group leader needs to learn to deal with the patients fears, thus “the ability of a therapist to instill confidence and trust within the therapeutic frame is essential to therapeutic success” (Ackerman, & Hilsenroth, 2003). I would invite the members to talk about how they are feeling with the group. Inviting discussion is an important role of the group leader, since there would be “moments of silence and awkwardness” (Corey, et. al., 2010, p. 133). Clients also learn
According to Robin (2002), there are five conflict resolution styles: confront compromise, collaborate, accommodate, and avoid. Identify the preference(s) you most often use from these resolution styles. Think about times you have interacted with styles other than your own. Once the differences between these styles are identified, they can be managed, and the appropriateness of when to use them can be determined.
Conflict is unavoidable and connected to a world where different ideas and opinions are challenged. Negative conflict occurs when voices are not expressed appropriately, discussions are not in control or different parties reject moving forward with a solution. There is difficulty resolving disagreements because there are multiple reactions to disputes. However, a positive conflict supports debates without a destructive outcome. They improve communication, introduce principles that are important to others, and reduce chaos. On the other hand, the approach that a person uses to address conflict dictates the outcome they receive. Methods for resolving conflict include avoiding the problem, smoothing out a situation, competing against the ideas
In order to gain some purpose while working in a group, I know it can be challenging task to do because every group member is required to agree and cooperate. I am privileged to become a part of a group and completed our task successfully. Our group consists of 5 members and we experienced the stages of group development along with which different roles being considered. Our group formed with the common interest of competing and representing ourselves as competent and knowledgeable. The storming phase involved a trial being held to determine the capabilities of each other and positions were found to be disputed due to which we voted on leader of team. In the norming stage, roles of every group member have been stated and identified with the
In the group it is important to them that the group members are accept and supportive. Others within the group who have a sense of we-ness will defend the group. They also have a more positive outcome in group cohesiveness because they feel safe and acceptance. We all have a desire to feel like we belong and feel accept I think group cohesiveness will work well with those seeking acceptances.
Another important aspect in towards positive group dynamics is to make all members feel accepted in spite of any diversity. Trust is an important trait for the survival of a group. More importantly, the likelihood of accomplishing goals increases with maximum trust and confidence. However, numerous personalities with different backgrounds may cause friction while attempting to resolve conflicts or reaching a consensus. These challenging situations can lead to stress and tension amongst the group members, but when successfully resolved they lead to further strengthening of the bonds and the emergence of a more cohesive group. Also certain measures can be taken to avoid certain petty discrepancies right from the beginning. Specific ground rules; code of ethics and conduct should be established that would encourage smooth functioning and efficient target