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Conflict avoidance, management and dispute resolution procedures
Team dynamics and conflict management
Team dynamics and conflict management
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1. States where group clearly applicable with two situation which mention below. • When there is a large amount of work load then there is need of group to cop situation easily like as in my group there is need of most group member on weekends to handle busy situation in my restaurant kfc. • It becomes very tough task for individual to finish large amount of work in given time for example as in my work place sometime I often do closing in limited time but its impossible to do so I often demand for more group people to finish work in limited period. Two Unapplicable states where group in unclearly inappropriate • As there is no need of more staff where work can easily handle or finished within limit of time for example as normal concise shop where an individual person can easily cop the situation easily even there is no need of more staff to access it. • Where there is enough choice tasks available at work place people work according to their choice rather than working in group. 2. 5 Advantages of working in groups. 5 Disadvantages of working in groups. In working group there is many view points with new creative ideas to how to operate task. Sometimes it’s become tough task to find capable individual person from group member who can easily tackle the busy situation. In group working there is coordination in team even easily analyse the fault in group team. Working in group aslo make situation competitive because group member often have their own idea which might affect workplace People working in a group may unconsciously perceive the situation as destructive. Also Working in a group can be source of positive synergy between a group and reason of constrictive conflict with positive impact. In Groups when competition r... ... middle of paper ... ...s, purposes. The two conflict management styles I prefer are compromise and competition. Compromise: In compromise both ends are placed against the middle in an attempt to serve the common good while ensuring each person can maintain something of their original position. It aims to solve conflict issues by having each party give up some desire outcomes in order to get other desired outcomes. Example: 2 members are not willing to each other to work in a same group so they have to compromise to work together. Competition: When the outcomes are important the group attempts to use power to win at other party’s expense. Competition is everywhere in the group so every member need to make a challenge so that they can work more efficiently than other members. Example: Sometimes there is a competition in my group between members to serve more customers in a particular time.
When employees have a say in their roles in the workplace they are happier, healthier and more productive. People are social creatures and it is not surprising that working in a team environment can increase productivity, reduce boredom and complacency, while increasing respect and loyalty towards employers.
... that areas of expertise can be exploited, different people are good at different things. Groups can discuss material, and that discussion can improve the quality of the decision. Groups are less likely to suffer from judgmental biases that individuals have when they make decisions. People are more likely to follow through on decisions made by groups that they are connected to. Also, more monumental decisions can be made in groups, because one member will not be singled out for blame, making the entire group responsible.
One issue that is faced by the group is the lack of team dynamics as well as the pressure being felt to devise and implement a comprehensive plan in six months. Some managers create groups to aide in team dynamics as groups serve functions such as organizational, psychological, and personal. The group that Eric set up was created to generate ideas in order to beat the competition. However, due to the conflict from the team members, idea creation was never brought about. Additionally, the psychological functions that give an outlet for affiliation needs and the personal functions of increased self-esteem, increased security, and a sense of identity are never achieved. With the creation of his group, Eric was faced with a peer, in particular, that strongly believes “that groups are useless”. There are variables that affect the integration in groups of org...
With this perspective, the similarities and dissimilarities between each members results to the classifications into in-group and outgroup. The members of the in-group are must likely to share trust and a reward relationship when interacting with members. The outgroup will tend to be hostile, distance and withhold information. Studies support that negativities in interprofessional team decreases trust and, consecutively, reduces the likelihood of openness to diverse perspectives (Panteli & Sockalingam, 2005 cited by Mitchell et al, 2014). Additionally, research into group functioning discovers that affective conflict is related to suspicion among team members, which results to a negative and competitive atmosphere (Mitchell et al, 2014).
A long time ago, work used to be assigned only to one person and that person was in charge of doing only that task. Then, with the new technology innovations, we start seeing how companies started to trained some employees to be what they usually called “multi-tasking employees”. Since technology kept changing and became more advanced companies realized that having “multi-tasking employees” was not enough to satisfy the market demands and the production problems they were having at that moment. In other to solve these problems, group of employees were assigned different tasks, and without probably knowing, they started to form what we know today “teams”. Nowadays, big and small companies tend to believe that the solution to their problems is creating teams. Even though this thought could be right, it doesn’t mean teams are for everybody and work the same way everywhere.
When working on a group project, there are certain skills that are required to make sure that the tasks are being carried out smoothly. With that in mind, it is critical to keep an open line of communication as well as an understanding of the other individuals in the group. The following scenario is of a group project I was a part of that had a breakdown in the two points expressed above.
In order to evaluate my role within the group it is important to identify what makes a group. A group must firstly consist of more than three members, “Two members have personal relationships; with three or more there is a change in quality” of the personal relationship. (Bion 1961, p26) The group must have a common purpose or a goal in order to succeed.
use our strengths for the groups benefit. Expanding motivation will allow us to get involved and
In order to provide the best quality service to customers, our employees must first be able to assist the problem. Find where the problem lies whether it is within the software or in the hardware of their operating systems. Once the problem or issues have been established then it's time to correct or fix what is wrong. By having fully qualified employees we are able to provide fast service at a lower cost, because time is money and the customer wants to save as much as possible. This will help to not only promote business but also to boost business profits. We must have all the latest in technology to be able to provide such service. We must provide a team of employees that work well together as well as working solo, they must be able to conform to every situation no matter how hard or easy, and if there is additional assistance needed then either another employee or the management staff will assist.
Realizing that a group can become a high performance team is important. Accomplishing this goal is invaluable, advantageous and profitable. Once able to operate from a group to the high performing team is a great step into preparation into the big business world. Leaders and members must also realize not only how to accomplish this but that some problems will and can arise from different demographic characteristics and cultural diversity. That is if one is in such a group, which the probability would be quite high.
“Informal groups have a powerful influence on the effectiveness of an organization, and can even subvert its formal groups. But, the informal group’s role is not limited to resistance. The impact of the informal group upon the larger formal group depends on the norms that the informal group sets. So the informal group can make the formal organization more effective, too.” Informal groups can either be a manager’s best friend or worst enemy. Group Development: The Formation of Informal Work Groups Informal work groups are part of any working environment; how they form, the leadership within the group and how these groups communicate, follow the same basic model. “Groups are particularly good at combining talents and providing innovate solutions to possible unfamiliar problems.” “There are five stages of group development. The first is forming,which is where the group first comes together. Everyone is usually polite. Conflict is seldom voiced directly. Individuals will be guarded in their own opinions and reserved.” The second form of developmentis “storming a chaotic vying for leadership and trailing of group operates.” The third is norming as the second stage evolves the rules of engagement for the group becomes established, and the scopes of the group’s task or responsibilities are clear and agreed. Fourth is performing,not all groups reach this point. Everyone knows each other well enough to be able to work together. And the fifth stage is adjourning; this is about the completion and disengagement of the tasks and group members. The formations of informal work groups are employed by an organization to perform specific functions. Informal groups almost always arise ...
When we think together as a group we can create viewpoints and perspectives we wouldn’t be able to achieve if we were all working solo and as individuals. Learning as a group is often much more different than learning as an individual. What you’ve learned as a group is entirely different from if you were learning alone because you are able to think of things from different perspectives of other members. Teamwork also creates a table of shared information and skills that you can use later on during individual projects and team projects. Building trust and cooperation> Cooperation is really important to me because if there is something that is going on and we need someone to be able to cooperate with us, we can find a way to get around the problem.
Group decision making has many benefits for the individuals involved and the organization itself. In order for group decision making to be efficient, it is important for a creative environment to exist. “Creativity is the mental and social process used to generate ideas, concepts and associations that lead to the exploration of new ideas (May, 2011, para.3). This allows each employee to explore ideas and feel comfortable to share them without fear of rejection.
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.
Several experiments and researches have been conducted that have focused on how people behave in groups. The findings have revealed that groups affect peoples’ attitudes, behavior and perceptions. Groups are essential for personal life, as well as in work life.