Administrative Assistant Executive Summary

• Accomplished executive administrative assistant offering 17 years of administrative experience reporting to a CEO and other top executives.

• Consummate professional dedicated to making the lives of busy executives easier. Excel in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency.

• Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.

• Proficient user of MS Office (Word, Excel, Power-Point, and Outlook). Also skilled in SharePoint, Entrata, Adobe Pro and Concur

• Building peak-performing teams through superlative staff development, collaborations, diplomacy

• Maintain the CEO and COO’s calendar – plan and schedule meetings, teleconferences, and travel

• Handle and maintain highly confidential corporate documentation regarding earnings, financial data, business plans, strategy initiatives, and investments

• Negotiated favorable terms and pricing agreements with resorts, vendors, caterers, and other providers for service at special events, saving at least $60K annually.

• Improved office efficiency by implementing new policies and procedures; color coded filing system and introducing additional time-saving measures.

• Enhance communication between the properties management team and executive team, fostering a sense of teamwork and collaboration.

• Respond to resident complaints and collaborate with property management to improve customer service and resident relations.

• Maintain awareness of all outstanding customer service issues. Manage the process of implementing change efficiently and effectively

• Develop training programs to develop and refine the skills of the customer service

Attend executive meetings; take and publish meeting notes, and track action items

EXECUTIVE ASSISTANT / BOOKKEEPER 2012 - 2013 Elauwit Networks Columbia, SC • Perform executive-level administrative and secretarial support functions for two Corporate VP’s. Provided support in the areas of calendar management, travel arrangements, document preparations, correspondences, and vendor follow-up

• Implemented and executed numerous projects using Excel and PowerPoint; used PowerPoint and Excel to prepare confidential financial reports and graphs

• Assisted with general accounting functions; handled A/P and A/R. Provided telephone support; investigated and resolved billing problems for a 25-member management team

• Organized and facilitated management meetings. Managed all vendor and contractor relations, processed and tracked invoices and carried out purchasing of equipment and supplies.

• Develop and revised systems to account for financial transactions by establishing new policies and procedures.

• Regulate subsidiary accounts by verifying, allocating, and posting transactions.

• Assembled financial reports by collecting, analyzing, and summarizing account information and